System Administrator

• Administer and maintain SailPoint Identity Security Cloud platform configurations
• Configure Identity Profiles, Access Profiles, Roles, Policies, and Lifecycle Events
• Support automated provisioning and deprovisioning workflows
• Manage Joiner-Mover-Leaver processes
• Maintain identity correlation and attribute mapping logic
• Monitor and resolve provisioning failures and connector issues
• Support integrations with Active Directory, Entra ID, HRIS systems, Epic, FreshService, and other enterprise applications
• Maintain technical and operational documentation
• Manage entitlement governance and access review campaigns
• Support certification processes and remediation activities
• Participate in identity audits and compliance initiatives
• Ensure adherence to security controls and governance standards
• Onboard applications into SailPoint ISC
• Perform entitlement discovery and schema reviews
• Define access roles and governance policies with application owners
• Support testing and validation for SAML, OAuth2, OIDC, SCIM, and REST-based integrations

• Administer, optimize, and troubleshoot Windows and UNIX systems, including Linux or Solaris
• Oversee setup, configuration, and operation of mainframe, mini, and client/server-based business systems
• Serve as a subject matter expert for operating systems
• Plan, implement, and manage custom system solutions
• Monitor, analyze, and optimize system operations and resource utilization
• Conduct capacity planning for scalability and performance
• Analyze system faults, identify root causes, and resolve technical issues
• Perform diagnostic tests and detailed hardware and operating-system problem analysis
• Collaborate with vendors to troubleshoot and resolve complex technical problems
• Evaluate, install, and manage software through testing and production
• Prepare documentation for system testing, software installation, and configuration
• Design and execute preventive maintenance plans
• Address system and environment issues to minimize downtime
• Determine system and environment requirements with business units for multiple projects
• Coordinate vendor updates and technical issue resolution
• Report to the Program Manager

Senior Systems Administrator

• Administer, optimize, and troubleshoot computer systems, including Windows and UNIX systems (Linux or Solaris)
• Supervise and manage daily operational activities related to business system configuration and operation
• Optimize system performance and resource utilization
• Perform detailed capacity analysis to support system scaling and growth
• Develop and oversee automation for system installation, upgrades, configuration, administration, and maintenance
• Investigate and analyze customer support and sustainment requirements
• Recommend methodologies, processes, and technological solutions
• Plan and execute preventive maintenance for operating systems, storage systems, virtual infrastructures, and other IT assets
• Perform repairs to resolve system-related issues and environmental challenges
• Manage systems and environments across multiple concurrent projects
• Interface with vendors to troubleshoot, resolve, and escalate system issues
• Support planning, assessment, and definition of system and environmental requirements for technical projects
• Provide expert-level end-user assistance and training
• Report to the Program Manager
• Perform other duties as assigned

Systems Administrator, SME

• Monitor, support, and troubleshoot incidents related to enterprise infrastructure
• Apply patches to supported infrastructure to mitigate risk and enhance performance
• Ensure successful backups and platform recoverability
• Maintain security procedures and policies established by engineers
• Leverage IT technologies for rapid deployment and efficient capacity/utilization management
• Tune operating system and application performance
• Design, plan, and execute change-management activities during evenings, weekends, or as required
• Assist systems engineers with technical standards and documentation
• Identify and evaluate new products
• Provide resolutions for network problems
• Collaborate with systems engineering staff on cloud technologies and standard operating procedures
• Work with third-party vendors on troubleshooting and ticket escalation
• Maintain secure, reliable, highly available enterprise infrastructure and hosted applications aligned with service-level expectations

Systems Administrator

• Serve as the primary point of contact for employee IT support
• Resolve hardware, software, networking, and account issues
• Administer and maintain macOS, iOS, Windows, and Linux endpoints
• Evaluate, select, implement, and operate endpoint, device, security, patch management, and IT administration tools
• Develop processes for device provisioning, inventory, onboarding, offboarding, lifecycle management, and hardware refreshes
• Administer corporate network infrastructure, including Ubiquiti switches, wireless networks, firewalls, VPNs, conferencing equipment, and office connectivity
• Partner with Engineering leadership on network improvements, vendor evaluation, cybersecurity initiatives, infrastructure planning, and IT strategy
• Own the endpoint security program, including protection, incident response, monitoring, and threat remediation
• Manage Google Workspace, identity management, email security, and secure access
• Administer identity and access management tools
• Manage IT vendors and technology partners, including product evaluation and renewals
• Create documentation and standard operating procedures
• Improve reliability, security, automation, and employee technology experience
• Administer and maintain on-premises Linux servers, including provisioning, patching, hardening, monitoring, backups, and troubleshooting
• Maintain and improve CI/CD pipelines for internal systems, automating builds, testing, and releases