System Administrator

• Manage technology infrastructures for multiple clients across various industries
• Deploy complex solutions involving Exchange, VMware, and Windows Server
• Coordinate internal and external resources and vendors
• Build new network and server environments
• Manage, maintain, and upgrade existing servers, networks, and desktops
• Maintain working relationships with multiple customers
• Manage customer expectations and regularly communicate status updates to customer contacts
• Understand customer business processes and goals
• Recommend technology solutions to improve business processes or achieve customer goals
• Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
• Support and maintain servers, desktops, firewalls, network equipment, software applications, and backup systems
• Support multiple clients, projects, and deadlines while handling unexpected situations
• Explain technical details to non-technical customers and provide professional client service

• Support a client based in the Highland Park area and surrounding regions through both on-site and remote work
• Work remotely supporting additional clients in other markets, including Austin and Houston, when not engaged with the primary client
• Manage technology infrastructures for multiple clients across a variety of industries
• Deploy complex solutions involving Exchange, VMware, and Windows Server
• Coordinate internal and external resources and vendors
• Build new network and server environments
• Manage, maintain, and upgrade existing servers, networks, and desktops
• Maintain healthy working relationships with multiple customers
• Manage customer expectations and regularly communicate status updates to customer contacts
• Understand customer business processes and goals
• Recommend technology solutions to improve business processes or achieve customer goals
• Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
• Support and maintain servers, desktops, firewalls, network equipment, software applications, backup systems, and more

• Serve as the primary administrator for Okta SSO, including Okta Workflows scripting and automation
• Manage user lifecycle, including provisioning, deprovisioning, group policies, and permissions
• Administer Microsoft 365, AzureAD, and Intune for patching, application deployment, and device compliance
• Administer Kandji for macOS/iOS device management
• Support and maintain Windows and macOS endpoints
• Manage Google Workspace email, calendar, accounts, and policies
• Administer Jira, Confluence, Atlassian tools, and Slack
• Provide support for VPN access through Perm81
• Support Cloudflare DNS for customer/user-facing configurations
• Administer and support AWS and GCP environments
• Write and maintain automation scripts using Okta Workflows, PowerShell, Python, and Bash
• Manage IT hardware/software lifecycle, including ordering, provisioning, shipping, and decommissioning
• Work with vendors to procure laptops, parts, and accessories
• Maintain IT inventory and lifecycle records
• Manage the IT service desk queue to meet or exceed SLA targets
• Perform system access audits with compliance and security teams
• Assist with deployment of new IT systems and services
• Maintain clear, timely communication on open IT requests to ensure internal customer satisfaction

• Support global operations, maintaining primary ownership of projects within Texas operations
• Oversee and collaborate with cross-functional teams on initial setup and configuration of new projects
• Tailor Procore tools and workflows to specific project requirements
• Assist with integrating Procore with other enterprise software systems
• Provide ongoing technical support to Procore users, with primary responsibility for Texas team members
• Create and improve training programs and materials
• Conduct onboarding and continuous education training
• Create, update, and maintain user guides and standard operating procedures
• Monitor system performance and troubleshoot technical issues
• Assess Procore releases, recommend implementation strategies, and conduct testing and rollout planning
• Maintain enterprise standards for naming conventions, permissions, templates, and workflows
• Identify process improvements and reduce manual effort with administrators, project managers, site supervisors, and stakeholders
• Document and define user standards based on business needs
• Create custom reports, analyze project data, and generate leadership insights
• Monitor usage metrics and drive greater platform adoption
• Ensure platform activities comply with company policies and industry regulations
• Enforce data consistency and monitor user compliance
• Manage and audit user access and permissions
• Configure and maintain Procore settings for company-level workflows and cross-instance alignment
• Perform other duties as assigned
• Attend work during normal business hours

System Administrator jobs in Texas