Team Lead

• Provide and maintain effective material orders, customer service, and inventory management
• Handle customer material movement requests
• Assemble and install servers and electronic components using hand tools, power tools, and measuring devices
• Oversee loading and unloading inbound and outbound freight
• Manage shipping documents and records
• Perform quality checks on inbound and outbound freight
• Execute daily inventory cycle counts and replenishment orders for critical spare parts
• Process return shipments using multiple warehouse management systems
• Place server racks on the datacenter floor with laser measuring devices
• Populate electronic components and install cabling into server racks using diagrams and schematics
• Install rack hardware
• Operate straddle stackers, rack movers, and electric pallet jacks
• Oversee and perform cleanup activities to maintain safety, cleanliness, and 5S standards
• Delegate and coach team members
• Interact with customers and stakeholders at the datacenter

Data Center Team Lead – Dock B Shift, Mon - Fri, 2PM - 10:30PM

• Provide advanced level of support to CRC and CSC Colleagues and all bank departments on Huntington policies, procedures, customer service issues, and systems
• Resolve escalated calls from CRC agents for the banker and customer, using independent decision making
• Ensure departmental service level standards are met
• Recommend process improvements for internal and external customer service
• Identify risk situations to the bank and coach bankers on solutions for risk avoidance and loss reduction
• Advise Customer Solution Center Representatives and Support Group Colleagues to ensure adherence to operational processes, guidelines, policies, and corporate standards
• Keep abreast of risk-related changes impacting assigned work functions and processes
• Identify, recommend, and manage implementation of process improvements using the Huntington Continuous Improvement Process
• Enhance quality, customer service, risk avoidance, and expense controls
• Maintain up-to-date knowledge of products, services, technology, and regulations
• Provide additional customer support to other specialty lines of business when needed
• Perform other duties as assigned

Colleague Resource Center Team Lead

• Oversee a remote team of outreach agents for a digital health rewards and mobile app adoption campaign
• Monitor live queues and agent call metrics
• Provide real-time coaching and run calibration sessions
• Ensure adherence to structured phone scripts, identity verification, HIPAA privacy disclaimers, and app installation coaching
• Assist with complex member inquiries, technical app troubleshooting, and sensitive patient escalations
• Track and analyze daily team statistics, including dials, talk time, and demo task conversion rates
• Provide actionable performance reports to operations management
• Ensure remote agents maintain technical uptime, stable home network connections, and smooth CRM navigation

Outbound Team Lead

• Manage the Supplier Development Engineering team, including workload distribution, while managing personal Supplier Development Projects
• Establish team goals and priorities and ensure commitments are met
• Partner with Strategic Sourcing, ensure alignment with RASCII, set strategy and standard processes, and conduct performance evaluations and feedback
• Lead development projects at critical and strategic suppliers
• Develop and onboard new suppliers to Rockwell's requirements and capability expectations
• Improve existing suppliers in quality, cost, and technology
• Manage Rockwell employees and supplier personnel
• Train suppliers on Rockwell expectations and requirements through in-person, lecture-style, or virtual sessions
• Lead development projects across diverse manufacturing commodities
• Consult on supplier audits and perform targeted audits for specific processes when necessary
• Communicate with suppliers and monitor and evaluate supplier performance during development projects
• Promote partnership between suppliers and engineering
• Liaise and align with Sourcing and Product Quality throughout the supplier development lifecycle
• Consult and inform SQEs and Strategic Sourcing regularly, and consult Engineering and Lean Enterprise
• Conduct data-driven quality assurance planning and use predictive insights to identify improvement opportunities
• Provide guidance in supplier quality assessment and audit, supplier quality risk management, process control evaluation/approval, part qualification, regulatory interpretation, and policy and procedure understanding
• Provide technical guidance in risk management, measurement systems analysis, process capability analysis, process control design, cybersecurity, and intelligent component/software development

Team Lead jobs in Ohio

Data Center Team Lead – Dock B Shift, Mon - Fri, 2PM - 10:30PM

Colleague Resource Center Team Lead

Outbound Team Lead

Team Lead, Supplier Development