Telesales

• Support customers with clinical product information, educational information, clinical training programs, and resources
• Engage pharmacies, medical groups, and physician offices to support population health and high-potential business opportunities
• Identify customer needs, align products and services, support pull-through activities, and demonstrate value and improved health outcomes
• Ensure activities comply with Company policies and US laws and regulations
• Report to the Customer Team Leader and collaborate with Vaccine Field Sales and Vaccines Pharmacy Account Executive teams
• Conduct 60% of HCP engagements remotely and travel for 40% of engagements and quarterly company meetings
• Manage accounts and contracts through collaborative business planning and customer business reviews
• Optimize vaccine purchases and inventory using contract terms and historical ordering patterns
• Establish and track account performance metrics and adjust plans as needed
• Apply vaccine portfolio, competitive brand, immunization recommendation, and protocol knowledge
• Manage customer supply, product transition, and back-order challenges
• Build customer trust and deliver value through high-quality sales engagements
• Collaborate with customers and Field Sales counterparts to provide information and solutions
• Develop value rationales for Company Vaccines and commercial offers
• Ask strategic questions to understand healthcare needs and position vaccines and offers
• Segment and prioritize assigned customers based on characteristics and buying behaviors
• Allocate marketing and field resources to execute sales and marketing plans
• Communicate clinical information and commercial offers in a customized, customer-relevant way

Customer Representative, Telesales

• Sell GCHP D-SNP plans over the phone to individuals eligible for the product
• Receive inbound calls from prospects and follow scripts to process applications for enrollment
• Explain Medicare options, plan benefits, and costs to help individuals make informed decisions
• Make outbound calls to follow up and close business in compliance with all regulations
• Successfully complete required product and certification training
• Maintain California Life, Accident and Health Insurance License
• Attend and actively participate in required departmental meetings, training, and coaching sessions

Medicare D-SNP Telesales Agent

• Conduct outbound calls to members to promote and schedule virtual appointments
• Communicate the benefits of virtual appointments and how they enhance members' healthcare experience
• Use persuasive techniques to encourage members to schedule appointments
• Address questions and concerns about virtual services, providing accurate information and support
• Maintain detailed call records, member responses, and scheduled appointments in the CRM system
• Follow up with members, outside entities, and providers
• Complete member and provider inquiries efficiently to achieve service and quality goals
• Collaborate with team members and supervisors to achieve weekly and monthly scheduling targets
• Stay informed about healthcare services and offerings
• Follow compliance and regulatory requirements when handling member information

Outbound Telesales Agent

• Contact existing, qualified vacation club owners via telephone calls using warm leads; no outside, in-person sales
• Help club owners build portfolios through the purchase and usage of additional Ownership points
• Make purchase recommendations for additional Ownership points using a detailed, outlined sales process
• Generate maximum net sales volume while serving as the professional and ethical voice of the company
• Follow production and effort-based guidelines
• Deliver superior customer service
• Participate in scheduled sales meetings and training
• Collaborate with key partners across the organization

Telesales jobs in United States

Customer Representative, Telesales

Medicare D-SNP Telesales Agent

Outbound Telesales Agent

TeleSales Sales Executive