Veterinarian

• Greet clients and patients positively and create a welcoming experience
• Manage incoming calls and convert them into scheduled appointments
• Convert more than 20% of new-client incoming calls into appointments
• Promote Care Companion Plans and preventive care services
• Make weekly reminder calls to clients due or overdue for services
• Perform patient intake and discharge
• Facilitate client education and use of the online pharmacy
• Handle cashier duties, reconcile the cash drawer, and complete opening and closing processes
• Maintain accurate patient medical charts and documentation
• Collaborate with the veterinary team to streamline patient flow and client experience
• Keep the reception area clean and inviting
• Resolve customer complaints proactively
• Learn basic veterinary technical skills, including animal restraint and lab duties
• Follow OSHA standards and perform other assigned responsibilities

Veterinary Receptionist

• Ensure consistent, high-quality veterinary care, safe and exceptional service, and a positive hospital environment
• Adhere to WellHaven protocols and practices and oversee employees to prioritize practice goals
• Collaborate with the Principal Doctor to establish development plans aligned with hospital objectives
• Practice veterinary medicine in compliance with applicable laws, regulations, and the WellHaven Code of Ethics
• Maintain thorough and accurate medical charts and documentation
• Provide comprehensive client communication in person, by phone, and by email
• Participate in community events, external marketing initiatives, and hospital projects
• Perform anesthesia, surgery, dentistry, and current medical practices
• Advocate for exceptional client service and patient well-being
• Provide medical training to support staff
• Train, lead, and manage support staff as required
• Resolve customer complaints as appropriate
• Lead and guide the team to meet DEA and OSHA safety standards
• Perform other assigned job duties

Associate Veterinarian

• Greet clients and patients positively and provide a welcoming first point of contact
• Manage incoming phone calls and schedule veterinary appointments
• Convert more than 20% of new-client incoming calls into scheduled appointments
• Promote Care Companion Plans and other preventive care services
• Make weekly proactive reminder calls to clients who are due or overdue for services
• Perform patient intake and discharge
• Facilitate client education and use of the client-facing online pharmacy
• Handle cashier duties, reconcile the cash drawer daily, and complete opening and closing processes
• Maintain accurate patient medical charts and documentation
• Collaborate with the veterinary team to streamline patient flow and improve client experience
• Keep the reception area clean and inviting
• Resolve customer complaints proactively
• Adhere to OSHA standards and company safety policies
• Learn basic veterinary technical skills, including animal restraint and laboratory duties
• Perform other assigned responsibilities supporting team success and call-to-conversion efficiency

• Provide medical expertise in diagnostics to product management, brand teams, and other Zoetis groups, focusing on novel tests and instruments within the core portfolio
• Support strategic development and implementation of marketing plans and product responses to competitors
• Co-lead strategies for innovative product launches, on-market product enhancements, and product strategy
• Evaluate new diagnostic business development opportunities with cross-functional teams
• Identify solutions for unmet brand and business needs and lead necessary change
• Create technical content for assigned products and services
• Support assay transition and development between reference labs and point-of-care based on commercial needs
• Develop internal and external learning, development, and conference content
• Lead customer activities, advisory boards, KOL development and engagement, and customer education or training meetings
• Present technical seminars to Zoetis colleagues
• Advise Learning and Development on training strategy and technical content
• Participate in cross-functional product teams for portfolio brands
• Identify, develop, and engage key opinion leaders and maintain strategic KOL relationships
• Organize and execute meetings with speakers and KOLs
• Establish instrument requirements and lab quality benchmarks for evaluation and validation studies
• Identify technical, medical, and business gaps and needs for assigned products
• Develop data-generation and study plans addressing future trends and marketplace needs
• Work with R&D and KOLs on study proposals, submissions, and execution
• Lead and facilitate multidisciplinary groups and advise management on technical issues
• Participate in project teams as medical lead and guide initiatives with minimal oversight

Veterinary Medical Lead, Global Diagnostics – Core Portfolio Innovation and Integration

• Provide medical expertise in diagnostics to product management, brand teams, and other Zoetis groups
• Develop and implement marketing plans and product responses to competitors
• Provide strategic input on product and marketing teams, including commercial impact and medical valuation
• Co-lead strategies for innovative product launches and on-market product enhancements
• Evaluate new diagnostic business development opportunities with cross-functional teams
• Identify solutions to unmet business and brand needs and lead necessary change
• Create technical content for assigned products and services
• Support assay transition and development between reference labs and point-of-care settings
• Provide strategic marketing medical support for on-market and new product launches
• Develop content for internal and external learning, development, and conferences
• Lead customer activities, advisory boards, KOL development, and customer education meetings
• Present technical seminars to Zoetis colleagues
• Advise Learning and Development on training strategy and technical content
• Participate in cross-functional product teams for portfolio brands
• Identify, develop, and engage key opinion leaders
• Organize and execute meetings with speakers and KOLs
• Establish instrument requirements and laboratory quality benchmarks for evaluation and validation studies
• Identify technical, medical, and business gaps for assigned products
• Develop relationships with key animal health organizations
• Identify trends and develop data-generation and study plans
• Work with R&D and KOLs on study proposals and execution
• Lead and facilitate multidisciplinary groups and advise management on technical issues
• Lead project teams as the medical lead

• Serve as a Clinical Pathologist on nonclinical safety studies
• Evaluate clinical pathology data and prepare GLP and nonGLP reports
• Collaborate with Study Directors, Anatomic Pathologists, and other relevant personnel
• Support Study Directors in addressing clinical pathology-related data and issues with sponsors
• Support client development through discussions with sponsors about study goals and designs
• Implement or support company-wide scientific initiatives involving the Clinical Pathology department
• Support continuing development of Study Directors and other Safety Assessment personnel
• Perform other duties as assigned

Veterinary Clinical Pathologist

• Provide in-home pet hospice, palliative care, quality-of-life support, pain and symptom management, and compassionate euthanasia services within the assigned service area
• Travel independently to scheduled appointments and practice in a mobile veterinary care environment
• Perform physical examinations, clinical assessments, medication administration, sedation, euthanasia, and other veterinary services within the scope of the position and applicable regulations
• Educate and guide pet families through quality-of-life decisions, end-of-life care options, euthanasia, and aftercare
• Maintain accurate, timely veterinary medical records and clinical documentation
• Communicate with pet families, veterinary medical, scheduling, support, and referring veterinary teams
• Safely handle, position, and assist with movement of companion animals
• Maintain clinical independence, sound medical judgment, professionalism, and reliability while working independently in the field
• Demonstrate compassion, dignity, and respect in interactions with patients, families, colleagues, and veterinary partners

Hospice Veterinarian

• Provide in-home pet hospice, palliative care, quality-of-life support, pain and symptom management, and compassionate euthanasia services
• Travel independently to scheduled appointments within the assigned service area
• Perform physical examinations, clinical assessments, medication administration, sedation, euthanasia, and other veterinary services
• Educate and guide pet families through quality-of-life decisions, end-of-life care options, euthanasia, and aftercare
• Maintain accurate veterinary medical records and clinical documentation
• Communicate with pet families, veterinary medical, scheduling, support, and referring veterinary teams
• Safely handle, position, and assist with movement of companion animals
• Work independently in the field using sound medical judgment and reliability
• Demonstrate compassion, dignity, and respect in interactions with patients, families, colleagues, and veterinary partners

• Provide in-home pet hospice, palliative care, quality-of-life support, pain and symptom management, and compassionate euthanasia services within the assigned service area
• Independently travel to scheduled appointments and practice in a mobile veterinary care environment
• Perform physical examinations, clinical assessments, medication administration, sedation, euthanasia, and other veterinary services within the scope of the position and applicable regulations
• Educate and guide pet families through quality-of-life decisions, end-of-life care options, the euthanasia process, and aftercare considerations
• Maintain accurate veterinary medical records and clinical documentation
• Communicate with pet families, the Heartstrings veterinary medical team, scheduling and support teams, and referring veterinary professionals
• Safely handle, position, and assist with movement of companion animals
• Maintain clinical independence, sound medical judgment, professionalism, and reliability while working independently in the field
• Demonstrate compassion, dignity, and respect in interactions with patients, families, colleagues, and veterinary partners

• Provide in-home pet hospice, palliative care, quality-of-life support, pain and symptom management, and compassionate euthanasia services
• Independently travel to scheduled appointments in the assigned service area
• Perform physical examinations, clinical assessments, medication administration, sedation, euthanasia, and other veterinary services
• Educate and guide pet families through quality-of-life decisions, end-of-life care options, euthanasia, and aftercare
• Maintain accurate veterinary medical records and clinical documentation
• Communicate with pet families, veterinary medical, scheduling, operations, support, and referring veterinary teams
• Safely handle, position, and assist with movement of companion animals
• Maintain clinical independence, sound medical judgment, reliability, and professionalism while working independently in the field
• Demonstrate Compassion, Dignity, and Respect in interactions with patients, families, colleagues, and veterinary partners