Accurx

Business Development Rep

• Establish structured, high-volume mass cadences and buyer-signal-based strategies to scale mid-market SME adoption across the North
• Close key target deals and generate revenue
• Set direction, coach, and develop BDAs and BDMs to achieve team revenue targets
• Drive expansion opportunities across Accurx’s product suite, including Scribe
• Use platforms, complex datasets, and spreadsheets to analyse market opportunities and forecast pipelines
• Convert data into clear commercial priorities and customer pitches
• Attend webinars and regional events
• Engage directly with primary care stakeholders and lead by example
• Integrate AI tools such as Notion AI into team workflows
• Capture customer insights, refine audience segmentation, and automate sequence tasks
• Partner with marketing, the wider BD team, and Customer Success to drive deal conversion and regional growth

Business Development Lead

Customer Success Manager

• Lead and grow a team of three Customer Success Managers across primary and secondary care
• Coach, unblock and support CSMs to help them perform at their best
• Connect learnings across primary care, secondary care, acute, community and mental health
• Identify regional patterns, gaps and duplicated effort
• Turn customer insights into projects, goals, strategy and growth opportunities for products including Accurx Scribe and Total Triage
• Own the region’s commercial picture, including churn, risk, renewals and upsell
• Represent the region in weekly business reviews with the executive team
• Build the regional Customer Success playbook with the London and South leads
• Establish best practices and scalable processes for the new regional model
• Collaborate with implementation, transformation, support and business development teams
• Ensure customer feedback influences Accurx’s product and business direction

Customer Success Lead

Chief Technology Officer

• Act as a strategic partner and force multiplier for the Chief Product Officer and incoming Chief Technology Officer
• Proactively manage executives’ time and diaries, balancing urgent requests with strategic priorities
• Draft, shape, and challenge executive messaging for different audiences
• Synthesise information, highlight crucial details, and recommend decisions before meetings and board sessions
• Monitor team sentiment and blockers across Product & Technology and advise executives on responses
• Partner with executives and Executive Assistants to design hackathons, Town Halls, and other cultural moments
• Oversee logistics for the Product & Tech Leadership forum
• Manage fast-changing schedules and monitor asynchronous Slack conversations for matters requiring executive attention
• Own and deliver projects on behalf of executives from planning through delivery
• Manage logistics for internal and external events, offsites, and team socials

Executive Assistant – Chief Product Officer, Chief Technology Officer

Analytics Engineer

• Own and evolve the presentation layer of the Snowflake data warehouse
• Model complex healthcare and health tech domains end-to-end using dbt
• Design and build high-impact data models using advanced methodologies
• Translate operational domains into scalable analytics blueprints
• Partner with BI and Analytics teams to understand requirements and deliver production-grade models
• Improve data model performance and Snowflake warehouse design
• Prioritise compute efficiency, scalability, and a seamless end-user experience
• Establish and scale standards for data quality, automated testing, and dbt documentation
• Champion self-serve analytics and empower non-technical colleagues through BI tools
• Mentor teammates and share advanced modelling knowledge
• Contribute through code reviews, sprint planning, and open collaboration
• Support strategic data initiatives and data infrastructure automation
• Collaborate across engineering teams on scalable solutions

Senior Analytics Engineer

• Own a portfolio of 5–11 ICB or Trust enterprise NHS accounts end-to-end
• Build customer relationships and drive adoption
• Lead account renewals and support customer retention
• Help NHS Trusts achieve outcomes from Accurx Scribe in secondary care
• Build processes and relationships where Accurx is new
• Collaborate across marketing, implementation, transformation, commercial operations, and finance
• Bring customer feedback into the business
• Help shape and codify account-management processes
• Navigate NHS restructuring, funding uncertainty, and stakeholder changes

Implementation Specialist

• Run training sessions for users on Accurx products online or in person in NHS settings across the UK, covering 30-300 people per session
• Demonstrate the full functionality of Accurx products
• Keep up to date with product updates and upcoming features
• Design, build and test new training content
• Use data, automation and AI to improve processes and user experience
• Scale Scribe usage and adoption across the NHS
• Ensure end users feel confident using Accurx products
• Build genuine relationships and partnerships with users and customers