AFFIN Group

Manager

• Manage and oversee branch personnel and supervise day-to-day branch operations
• Drive overall branch sales targets across deposits, investments, loans, bancassurance, credit cards, and business referrals
• Improve business profitability and control costs according to budget
• Prevent internal and external fraud and losses
• Ensure staff compliance with branch manuals, BNM guidelines, regulatory requirements, and internal controls
• Ensure satisfactory audit ratings and resolve audit findings within specified timeframes
• Monitor timely submission of reports
• Coordinate business continuity planning and call-tree exercises as BCM Coordinator
• Act as BUCO Representative, Complaint Liaison Officer, and Branch OSHA Coordinator
• Ensure efficient customer service, timely replies, complaint resolution, and accurate service delivery
• Manage annual leave, attendance, branch meetings, recruitment, training, coaching, staff development, KPIs, appraisals, and productivity tracking
• Manage ad-hoc assignments and act as alternate key holder for the vault and self-service terminal
• Organize or participate in CSR activities and ensure branch cleanliness, safety, and security
• Perform relief duties when required or in the absence of the ABM
• Contribute to Head Office special projects and attend relevant training
• Promote AFFINBANK’s DNA, teamwork, and succession planning

Explore Branch Manager at AFFIN Group. Review requirements and application details.

Branch Manager

• Manage and oversee branch personnel and supervise day-to-day branch operations
• Drive and achieve overall branch sales targets across deposits, investments, loans, bancassurance, takaful, credit cards, and business referrals
• Prevent internal and external fraud and losses
• Control branch costs according to budget
• Ensure staff compliance with branch manuals, BNM guidelines, regulatory requirements, and internal controls
• Ensure satisfactory audit ratings and resolve audit findings within specified timeframes
• Monitor timely report submissions
• Act as BCM Coordinator and perform Business Continuity Plan and Call Tree exercises
• Act as BUCO Representative, Complaint Liaison Officer, and Branch OSHA Coordinator
• Ensure customer service levels, response times, complaint resolution, and service delivery accuracy meet SLA requirements
• Manage resources, recruitment, training, staff development, coaching, KPIs, productivity tracking, and appraisals
• Undertake ad-hoc assignments and serve as alternate key holder for the vault and self-service terminal
• Organize or participate in CSR activities within the branch community
• Ensure cleanliness, safety, and security of bank premises and SSL area
• Perform relief duties when required or when the ABM is absent
• Contribute to Head Office special projects, attend training, promote AFFINBANK’s DNA and teamwork, and identify succession-planning candidates

• Manage and oversee branch personnel and supervise branch operations
• Ensure efficient day-to-day branch operations
• Drive and achieve overall branch sales targets across deposits, investments, loans, bancassurance, takaful, credit cards, and business referrals
• Prevent fraud and losses and control costs according to budget
• Ensure staff comply with the Branch Manual, BNM guidelines, regulatory/statutory requirements, and internal controls
• Ensure satisfactory audit ratings and resolve audit findings within specified time frames
• Monitor timely report submissions
• Act as BCM Coordinator, BUCO Representative, CLO, and Branch OSHA coordinator
• Ensure compliance through coaching
• Maintain efficient customer service according to SLA and resolve complaints within SLA
• Manage annual leave, attendance, and branch meetings
• Provide product training and identify training needs
• Recruit, develop, coach, and appraise staff
• Track performance and productivity and ensure staff understand KPIs and job descriptions
• Undertake ad-hoc assignments and act as alternate key holder to the vault and self-service terminal
• Organize or participate in CSR activities within the branch community
• Ensure cleanliness, safety, and security of the bank premises and SSL area
• Perform relief duties as required or in the absence of the ABM
• Contribute to Head Office special projects and succession planning
• Incorporate AFFINBANK’s DNA and uphold teamwork spirit

Explore Branch Manager – Northern Region at AFFIN Group. Review requirements and application details.

Branch Manager – Northern Region

• Manage and oversee branch personnel
• Supervise branch operations and ensure efficient day-to-day operation
• Drive and achieve overall branch sales targets for deposits, investments, loans, bancassurance, banca takaful, credit cards, and business referrals
• Prevent internal and external fraud and losses
• Control costs according to budget
• Ensure staff comply with the Branch Manual, BNM guidelines, regulatory/statutory requirements, and internal control procedures
• Ensure satisfactory audit ratings and resolve audit findings within specified time frames
• Monitor timely report submissions
• Act as BCM Coordinator and perform Business Continuity Plan and Call Tree exercises
• Act as BUCO Representative, Complaint Liaison Officer, and Branch OSHA Coordinator
• Ensure regulatory and non-regulatory compliance through coaching
• Maintain efficient customer service levels and resolve customer complaints within SLA
• Manage branch resources, including annual leave, attendance, and branch meetings
• Provide product training and briefings, identify training needs, recruit and develop staff, and conduct coaching
• Track performance and productivity, including staff appraisals
• Undertake ad-hoc assignments and act as alternate key holder to the vault and self-service terminal
• Organize or participate in CSR activities within the branch community
• Ensure cleanliness, safety, and security of the bank premises and SSL area
• Perform relief duties when required or in the absence of the ABM
• Contribute to Head Office special projects and attend relevant training
• Incorporate AFFINBANK’s DNA and uphold teamwork spirit
• Identify potential staff for succession planning

Explore Branch Manager, Southern Region at AFFIN Group. Review requirements and application details.