Air Methods

General

• Operate Air Methods aircraft safely and legally
• Complete pre-flight inspections and verify aircraft airworthiness by signing the Daily Flight Log
• Perform a complete aircraft walk-around before entering the cockpit and after each flight
• Exercise final authority over aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Participate in Air Methods meetings, activities, projects, committees, and community outreach
• Maintain regular attendance on a 7/7 schedule with 12-hour shifts
• Perform other duties as assigned

Fixed Wing Pilot

• Ensure aircraft and weather conditions are airworthy to transport medical crew and patients to receiving hospitals within the assigned operational area
• Operate Air Methods aircraft in a safe and legal manner
• Complete pre-flight inspections before every flight and verify airworthiness by signing the Daily Flight Log
• Perform a complete aircraft walk-around before entering the cockpit and after each flight
• Serve as final authority for aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft used in the operational area
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice
• Participate in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other duties as assigned
• Maintain regular attendance on a 7/7 schedule with 12-hour shifts

• Manage incoming and outgoing calls with patients, guarantors, insurance companies, and attorneys
• Complete conference calls and transfer calls to appropriate departments when necessary
• Review and resolve uninsured accounts, residual patient financial responsibility after insurance, and accounts requiring investigation or special handling
• Explain coverage details and payment options to patients or responsible parties
• Take payments when necessary
• Review, document, and resolve patient or responsible-party communications
• Perform skip tracing to ensure best contact
• Work cross-functionally on multiple department assignments
• Assist with remedial training and cross-functional efforts
• Make final determinations on collectability and balances
• Other duties as assigned
• No supervisory responsibilities

Patient Relations Specialist

• Operate Air Methods aircraft in a safe and legal manner
• Complete pre-flight inspections and verify aircraft airworthiness before every flight
• Conduct aircraft walk-arounds before entering the cockpit and after each flight
• Serve as final authority for aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure medical flight team familiarity with medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Participate in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other duties as assigned

Helicopter Pilot

• Operate Air Methods aircraft safely and legally
• Verify aircraft airworthiness before every flight through pre-flight inspection and Daily Flight Log sign-off
• Perform a complete aircraft walk-around before entering the cockpit and after each flight
• Hold final authority regarding aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice and to exacting standards
• Participate regularly in Air Methods meetings, activities, projects, committees, and community outreach
• Ensure aircraft and weather conditions are airworthy for transporting medical crew and patients to receiving hospitals within the assigned operational area
• Maintain compliance with applicable aviation regulations and company policies

• Operate Air Methods aircraft safely and legally
• Complete pre-flight inspections before every flight and verify airworthiness through the Daily Flight Log
• Perform complete aircraft walk-arounds before entering the cockpit and after each flight
• Hold final authority for aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Participate regularly in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other assigned duties
• Transport medical crew and patients to receiving hospitals within the assigned operational area while assessing aircraft and weather airworthiness

Regional Relief Helicopter Pilot

• Ensure aircraft and weather conditions are airworthy for transporting medical crew and patients to receiving hospitals within the assigned operational area
• Operate Air Methods aircraft in a safe and legal manner
• Complete pre-flight inspections and sign off the Daily Flight Log before every flight
• Perform aircraft walk-arounds before entering the cockpit and after each flight
• Serve as final authority for aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Participate in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other duties as assigned
• Travel approximately 10% of the time

• Operate Air Methods aircraft in a safe and legal manner
• Ensure aircraft and weather conditions are airworthy for transporting medical crew and patients to receiving hospitals
• Complete pre-flight inspections and sign off the Daily Flight Log
• Perform aircraft walk-arounds before entering the cockpit and after each flight
• Exercise final authority over aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice
• Participate in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other duties as assigned

Collections

• Oversee and assist Billing and Collections Specialists to ensure processes are followed and assignments are completed timely
• Complete weekly QA spot checks and provide staff feedback
• Collaborate with Management and the QA Department to identify departmental training needs
• Answer questions and provide support, assistance, and direction to team members
• Relay updates and process changes and maintain current billing processes and procedures
• Review aging reports to identify untimely account work and unpaid or underpaid claim trends
• Resolve or escalate billing and collections issues appropriately
• Resolve system issues or submit IT tickets
• Select, develop, determine, and maintain teaching aids using audit tools
• Report training opportunities to Management
• Provide training for new teammates, existing teammates, and cross-functional efforts
• Review staff productivity, track daily team statistics, and facilitate workflow
• Complete assigned adjustments, reports, and account assignments
• Review collector appeals for accuracy and thoroughness before submission to payors
• Review payor bulletins and newsletters for changes affecting cash flow
• Maintain confidentiality and HIPAA compliance
• Perform other assigned duties

Billing and Collections Team Lead

• Operate Air Methods aircraft in a safe and legal manner
• Complete pre-flight inspections and verify aircraft airworthiness by signing the Daily Flight Log
• Perform a complete aircraft walk-around before entering the cockpit and after each flight
• Exercise final authority over aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Participate regularly in Air Methods meetings, activities, projects, committees, and community outreach
• Perform other duties as assigned

• Operate Air Methods aircraft in a safe and legal manner
• Complete pre-flight inspections before every flight and verify aircraft airworthiness through the Daily Flight Log
• Perform a complete aircraft walk-around before entering the cockpit and after each flight
• Exercise final authority over aircraft operations and the safety of passengers, cargo, and equipment
• Maintain familiarity with aircraft and medical systems of backup aircraft used in the operational area
• Ensure the medical flight team is familiar and comfortable with the medical interior and systems
• Complete required documentation
• Conduct detailed flight planning with little notice to exacting standards
• Transport medical crew and patients to receiving hospitals within the assigned operational area
• Participate regularly in Air Methods meetings, activities, projects, committees, and community outreach
• Maintain regular attendance on a 7/7 schedule with 12-hour shifts
• Perform other duties as assigned

Nurse

• Provide high-quality critical care, including assessment, triage, and treatment, during critical patient transport
• Establish and prioritize care needed for safe transport to the appropriate facility
• Provide nursing care from initial contact until care is relinquished to the accepting medical facility
• Maintain thorough patient care documentation and records of licensure, certifications, training, and continuing education
• Maintain competency through ongoing laboratory, clinical, and continuing education experiences
• Use and maintain aircraft medical equipment and supplies; report equipment failures and initiate repairs as directed
• Keep aircraft clean and orderly and maintain adequate onboard supplies
• Attend pre-mission briefings and mission debriefings and complete required documentation
• Assist with pre-mission liftoff checklists and support the pilot with radio, navigation, and visual observation activities
• Comply with safety standards and conduct aircraft safety briefings as needed
• Serve as a flight resource to neonatal/pediatric personnel and perform approved advanced procedures
• Participate in patient and referring institution follow-up, outreach marketing, and education activities
• Precept and/or orient new employees and students
• Participate in meetings, activities, projects, committees, research, and publishing opportunities
• Maintain scheduled attendance and perform other assigned duties

Flight Nurse

• Provide high-quality critical care, including assessment, triage, and treatment, during patient transport
• Assess illness or injury and prioritize care for safe transport to the appropriate facility
• Provide nursing care from initial contact until handoff to the accepting medical facility
• Maintain thorough patient care documentation
• Maintain clinical competency through laboratory, clinical, aviation, safety, OSHA, HIPAA, and continuing education training
• Use and maintain aircraft medical equipment and supplies; report equipment failures and initiate repairs as directed
• Keep aircraft clean and orderly for rapid response to transport requests
• Attend pre-mission briefings and mission debriefings and complete required documentation
• Assist with liftoff checklists and pilot radio, navigation, and visual observation activities
• Conduct aircraft safety briefings and comply with safety standards
• Serve as a medical flight resource for neonatal and pediatric specialty transports
• Perform advanced skills and procedures approved by Air Methods CBS Medical Director(s)
• Participate in patient and referring institution follow-up and outreach marketing and education
• Precept and/or orient new employees and students as assigned
• Participate in Air Methods CBS meetings, activities, projects, committees, research, and publishing opportunities
• Maintain scheduled attendance; travel approximately 5% of the time
• Perform other duties as assigned

Sales

• Generate revenue within the assigned territory
• Promote United Rotorcraft products and services to generate prospects and nurture qualified sales opportunities
• Execute the sales strategy in alignment with United Rotorcraft’s strategic marketing plan
• Establish and maintain relationships with customer and strategic-partner decision makers and influencers
• Develop and execute prospecting and promotional strategies to meet customer requirements
• Respond to customer inquiries and requests for proposals
• Lead proposal efforts with the Commercial Manager and Sales Engineer, including work-scope development, technical specifications, pricing, and proposal compliance
• Provide market insights and estimates of market potential for annual financial and strategic marketing plans
• Maintain current customer contacts, sales pipeline details, and campaign information in Salesforce
• Represent United Rotorcraft at industry trade shows and symposiums
• Evaluate customer requirements, industry regulations, and trends to support innovation and market leadership
• Travel approximately 33% of the time
• Perform other duties as assigned

Regional Sales Manager

Engineer

• Define, support, and oversee compliance with FAA/ODA requirements
• Assist with certification of products, including integration of mission equipment for EMS, firefighting, and rescue operations
• Establish certification requirements and guidance and coordinate implementation by technical staff
• Prepare and complete compliance checklists, certification plans, conformity inspection plans, system safety analyses, and compliance summaries for STC projects
• Provide quality oversight and audit of ODA project files from initial submittal through final approval
• Assist with ODA Unit Member appointment, renewal, training, workload, scheduling, and allocation tracking
• Support internal and external audits, continued operational safety, and root cause/corrective action activities
• Develop and maintain the ODA manual, Unit Member charts, training materials, presentations, and meeting minutes
• Prepare, schedule, coordinate, and monitor ODA projects
• Assist with department policy and procedure development and implementation
• Review certification documents, drawings, technical data, and test data
• Prepare project substantiating documents demonstrating compliance with FAA regulations, including structural, mechanical, electrical, avionics, parts lists, test plans, test reports, systems safety, ICA’s, and RFMS’s
• Perform technical reviews and proofreading of project documentation
• Represent the department in meetings with program management, senior leaders, staff, and government representatives
• Participate in FAA and internal audits and assist with RCCAs and corrective actions
• Support ODA Unit Member administration, training verification, personnel qualification audits, and FAA submittals
• Support quote LOEs and maintain ODA/FAA project schedules
• Coordinate with FAA designees to validate data approvals and regulatory compliance
• Allocate designee resources for on-site inspections and tasks
• Audit project folders for mandatory documentation and facilitate formal submission of compliance data to the FAA
• Participate in department meetings, training, development activities, and accurate time and labor recording
• Perform other duties as assigned

Fixed Wing Pilot

Fixed Wing Pilot

Patient Relations Specialist

Helicopter Pilot

Helicopter Pilot

Regional Relief Helicopter Pilot

Helicopter Pilot

Regional Relief Helicopter Pilot

Billing and Collections Team Lead

Helicopter Pilot

Helicopter Pilot

Flight Nurse

Flight Nurse

Regional Sales Manager

Airworthiness and Certification Engineer 2