Alares Internet

Analyst

• Create dashboards for the commercial team using Power BI and Excel
• Prepare performance presentations for managers and executives
• Be responsible for database maintenance
• Collaborate with other business areas, including IT, Marketing, Network Operations, Human Resources, and others

Senior Commercial Planning Analyst

Collections

• Develop, coordinate, and implement Credit and Collections policies and strategies
• Map the impact of activities on customer service and prepare reports for management highlighting improvements and action plans
• Manage customer service partners across online and offline channels
• Develop and implement new strategies to improve department performance indicators and achieve targets and objectives
• Support the Finance Manager in meetings, periodic evaluations of external service providers, and process reconciliation
• Prepare and analyze daily and monthly collections forecasts
• Analyze delinquency trends and define actions to collect overdue receivables
• Coordinate the segregation and distribution of accounts for bank collection, as well as the reconciliation and daily clearing of unidentified credits
• Monitor the distribution and validation of the collections portfolio with outsourced providers, ensuring commission payments

Credit and Collections Specialist

Project Manager

• Coordinate the complete life cycle of Intelligent Solutions implementation projects (CCTV, Access Control, Telecom), ensuring strict compliance with schedules (physical and financial), budgets, and scope.
• Lead delivery management by mapping risks, developing mitigation plans, and serving as the focal point between business units, field technical teams, and executive leadership.
• Validate bills of materials, technical equipment specifications, and proposed network topologies, ensuring the best cost-benefit ratio.
• Create high-impact executive presentations (PowerPoint) to report project status, construction KPIs, risks, and results from project workstreams to leadership and executive management.
• Manage stakeholders, communicating and negotiating with suppliers and field teams to resolve complex technical bottlenecks (e.g., system integration, civil infrastructure, and project coordination).
• Standardize continuous delivery processes, as-built documentation, acceptance certificates, and technical project documentation.

Project Analyst II

Consultant

• Manage a regional or national portfolio of ISP and wholesale customers, providing consultative and strategic support
• Prospect new ISPs, carriers, telecom integrators, and telecommunications partners
• Develop business opportunities involving dedicated Internet links and IP transit, data transport and backbone services, colocation and data center solutions, and optical infrastructure (last mile and backbone)
• Lead the full sales cycle: prospecting, needs assessment, technical and commercial proposals, negotiation, closing, and post-sales support
• Conduct account planning, pipeline management, and sales forecasting
• Map the regional ISP market and monitor expansion, M&A, and consolidation activity
• Develop strategic partnerships and special projects

Senior Commercial Consultant, ISP

Sales

• Support the planning and monitoring of the Commercial Department’s training schedule, including Sales Academies and other development initiatives
• Monitor the development pathway for new sales representatives and consultants, tracking participation, completion, and any outstanding requirements
• Keep training execution records, KPIs, and weekly reports up to date
• Follow up with managers, coordinators, sales representatives, and consultants, monitoring participation, feedback on training, and support needs
• Identify deviations in training delivery or the development journey, seeking to understand the causes and directing attention to key issues
• Support monitoring the application of knowledge and the availability of the tools required by employees
• Support the development of checklists and monitoring and certification criteria for sales representatives
• Support other Training and Development team routines and projects

Training and Development Intern – Sales

Account Executive

• Manage a regional or national portfolio of ISP and wholesale customers, providing consultative and strategic support
• Prospect new providers, carriers, integrators, and telecommunications partners
• Develop business opportunities involving Dedicated Internet Access and IP Transit, Data Transport and Backbone, Colocation and Data Center services, and Optical Infrastructure (last mile and backbone)
• Manage the complete sales cycle: prospecting, needs assessment, technical and commercial proposal, negotiation, closing, and post-sales support
• Conduct account planning, pipeline management, and sales forecasting
• Map the regional ISP market and monitor expansion, M&A, and consolidation activities
• Develop strategic partnerships and special projects

Senior Commercial Planning Analyst

Credit and Collections Specialist

Project Analyst II

Senior Commercial Consultant, ISP

Training and Development Intern – Sales

ISP Sales Consultant