American College of Cardiology

Attorney

• Provide legal and contractual support for programs and operations
• Collaborate with business leads across the College to define contractual needs and relationships
• Draft complex and specialized service, collaboration, license, hotel, and meeting agreements
• Maintain and update contractual templates, proposal templates, and libraries of contractual provisions
• Guide business teams on contract structures and Statement of Work development
• Assist with requests for proposals, complex solicitations, proposals, bids, and contract modifications
• Assist with negotiation of contractual terms and conditions
• Apply tax-exempt organization requirements to contracting and advise on tax treatment
• Facilitate contract review, initiation, and sign-off processes
• Support administration of executed contracts and monitor contractual compliance, payment schedules, deadlines, and applicable laws
• Maintain contractual records
• Evaluate technical innovations and monitor contract-management best practices
• Advise on intellectual property rights and contract breaches
• Develop cooperative relationships with internal and external customers
• Identify and mitigate legal, regulatory, operational, and reputational risks
• Support nonprofit, tax-exemption, charitable, grant, and funding compliance
• Conduct legal research on contracts, nonprofit operations, governance, privacy, and regulatory compliance
• Support implementation and maintenance of contract templates, playbooks, and approval processes
• Support special projects and strategic initiatives

Contract & Legal Affairs Associate

Care Coordinator

• Provide high-quality customer sales and service to members and customers
• Process payments and manage and reconcile batch processes within processing timelines
• Maintain expert knowledge of ACC products, promotions, programs, and activities
• Provide customer service, identify and resolve issues, and handle multiple transaction types
• Manage CME credit statement entry for doctors reviewing JACC journal articles
• Maintain an FAQ list for Member Care and Data Integrity staff
• Analyze daily transactions, correct records, and adjust errors
• Respond to member and customer requests by telephone or email within established timeframes
• Participate in training new Member Care employees
• Manage a high volume of incoming phone calls professionally and tactfully
• Prepare monthly activity reports by the 25th of each month
• Coordinate preparation and shipment of materials for live programs
• Navigate customers and members through acc.org as needed
• Assist with researching and adopting technology to improve member service
• Support Data Integrity with member profile updates, database maintenance, and data management projects
• Collaborate with Member Services on process improvements and enhancements
• Produce, test, and publish knowledge-base articles, customer surveys, and FAQs
• Maintain the contacts database and ensure dashboards work correctly
• Conduct information and content reviews and audits for accuracy and quality
• Communicate knowledge-base changes to ACC staff
• Develop and maintain an interactive knowledge base and self-service content
• Develop and maintain Member Care email and chat templates
• Assist with process automation rules and communicate process changes
• Adhere to ACC and Member Services accountabilities
• Perform other assigned duties

Member Care Coordinator

Program Manager

• Serve as the primary strategic and operational advisor to Chapter Presidents, Governors, and volunteer leaders
• Support Chapter administration, member programming, annual budgeting, tax preparation, and other Chapter activities
• Develop annual priorities, work plans, budgets, and programs aligned with ACC and Chapter strategic goals
• Oversee Chapter governance, financial operations, compliance, contracts, and organizational records
• Identify operational challenges and recommend solutions to strengthen Chapter performance and sustainability
• Represent ACC National at Board of Governors, Chapter, and national meetings
• Serve as the primary staff liaison between ACC and Chapter Executives
• Schedule monthly Chapter Executive meetings and plan at least two in-person meetings annually
• Support the logistics and on-site management of two in-person BOG meetings and one annual virtual meeting
• Oversee recruitment and selection of new Chapter Executives, including requests for proposals, interviews, evaluation, contracting, transition planning, and organizational continuity
• Lead the annual Chapter Section Grants program, including applications, review, selection committee support, award communications, progress reports, fund distribution, and outcome evaluation
• Advise BOG members, Chapter Executives, and Chapters through email, phone, and mail inquiries
• Provide guidance and resolution for Chapter Membership questions, policies, and operational issues
• Collaborate with staff across the College on member-driven initiatives
• Direct operational planning and logistics for several large meetings annually
• Advance engagement for Fellow in Training and Early Career member categories
• Lead strategic projects and process improvements that strengthen Chapter operations, governance, and member engagement
• Develop tools, resources, and operating standards for ACC-managed Chapters
• Analyze Chapter trends, operational data, and stakeholder feedback
• Represent Chapter Affairs with senior volunteer leaders, members, partners, vendors, and internal stakeholders

Associate Program Manager, Chapter Affairs & BOG

Risk

• Provide support to multiple committees and aligned work groups staffed by the Governance Office
• Schedule meetings for members and internal staff
• Prepare, manage, and distribute meeting agendas and materials
• Capture meeting minutes and action items accurately during fast-paced meetings
• Coordinate and track deliverables and follow-up items to completion
• Maintain centralized documentation for the ACC Awards Program
• Develop and maintain policies and procedures for administering the Awards Program and individual awards
• Develop and manage timelines to ensure award milestones are reached
• Collaborate with communications and marketing colleagues to support application goals
• Support applications from more than 500 candidates for open member committee and council positions
• Learn and accurately share policies and processes with staff and applicants
• Manage awards and committee inboxes and address inquiries efficiently
• Create or update work groups and members in Salesforce
• Develop and export reports from the committee application portal and/or Salesforce
• Perform other duties as assigned

Contract & Legal Affairs Associate

Member Care Coordinator

Associate Program Manager, Chapter Affairs & BOG

Coordinator, Governance