Anova

Product Manager

• Own hardware platform decisions for a market vertical, serving as the product expert and influencing market strategy and roadmap
• Identify and lead new product development opportunities through Voice of Customer activities, customer interactions, industry events, and market research
• Develop business cases and plan programs by evaluating product-market fit, pricing strategy, development effort, and timelines
• Evaluate and improve current product solutions by identifying gaps, prioritizing feature changes, and assessing underperforming products
• Lead hardware device pilots and field trials, including success criteria, customer recruitment, logistics, outcome tracking, and go/no-go recommendations
• Drive minor product design changes and Engineering Change Orders from request through release
• Lead new sensor compatibility releases with suppliers, hardware and software engineering, and sales
• Coordinate cross-functional initiatives through process-driven management, clear communication, and effective interpersonal skills
• Work closely with Anova stakeholders and suppliers
• Report to a Senior Hardware Product Manager focused on cross-vertical strategy and major programs

Product Manager – Hardware Platform

Customer Success Manager

• Serve as the customer's main point of contact with the organization
• Identify and respond to customer needs, ensuring successful relationships
• Assist customers with Anova's hardware and software products
• Assume, resolve and monitor customer interference within agreed SLAs
• Support customers in integrating products into applications
• Build customer relationships, promoting renewals, increased sales or new projects
• Provide training and technical knowledge to customers
• Ensure customer data is valid and services are operational
• Manage installation and maintenance projects
• Identify bugs or software improvements that benefit customers
• Proactively identify problems and propose innovative solutions
• Provide product and service reports for assigned accounts

Customer Success Representative

Marketing

• Own and run the external communications calendar
• Plan and maintain the schedule for solution launches and event opportunities
• Coordinate cadence, deadlines, and end-to-end execution
• Ensure published content and placements reach relevant channels, trade publications, and events on schedule
• Work with the PR agency to create PR content and secure interviews, features, and media opportunities
• Maintain consistent Anova messaging across websites, trade journals, and distributor materials
• Use LLMs and automation to run, iterate, and optimize communications workflows
• Partner with Solutions Marketing Specialists, Sales, Product, and Vertical Market Directors to align external communications

Marketing Solutions Coordinator

Account Manager

• Own the full sales cycle for Enterprise and Mid-Market prospects, converting qualified BDR-sourced opportunities into closed-won business
• Land new logos across Anova’s target verticals by qualifying, developing, and advancing inbound and outbound pipeline with BDRs
• Connect Anova’s IIoT tank-monitoring and telemetry capabilities to prospects’ inventory, logistics, and asset-utilization challenges
• Lead executive-level discovery and value-based presentations that quantify customer ROI
• Build and manage accurate pipeline and forecasts, advancing deals through every stage to hit quota
• Kick off customer training and enablement for hardware, installation, and mobile apps for completion by the Customer Success Manager
• Complete tier 2 and 3 support requests escalated by the Customer Success Manager
• Coordinate with Sales Engineers and/or Customer Success Managers on product demonstrations and technical barriers
• Maintain expertise in Anova’s IIoT product portfolio, competitive landscape, and industry best practices
• Maintain accurate opportunity and account data in Salesforce
• Finalize contract terms and pricing, partnering with Sales Engineering on data collection and integration handoff
• Build renewal plans beginning six months before contract end, flagging risks or expansion opportunities and securing renewal terms
• Travel as needed to meet prospects and customers and represent Anova at industry events

Key Account Manager – LPG

• Own the full sales cycle for Enterprise and Mid-Market prospects, converting BDR-sourced opportunities into closed-won business
• Land new logos across Anova’s target verticals by qualifying, developing, and advancing inbound and outbound pipeline with BDRs
• Connect Anova’s IIoT tank-monitoring and telemetry capabilities to prospects’ inventory, logistics, and asset-utilization challenges
• Lead executive-level discovery and value-based presentations that quantify customer ROI
• Build and manage pipeline and forecasts, advancing deals through every stage to hit quota
• Kick off customer training and enablement for hardware, installation, and mobile apps for completion by the Customer Success Manager
• Complete tier 2 and 3 support requests escalated by the Customer Success Manager
• Coordinate with Sales Engineers and/or Customer Success Managers on product demonstrations and technical barriers
• Maintain expertise in Anova’s IIoT product portfolio, competitive landscape, and industry best practices
• Maintain accurate opportunity and account data in Salesforce
• Finalize contract terms and pricing, partnering with Sales Engineering on data collection and integration handoff
• Build renewal plans six months before contract end, flagging risks or expansion opportunities and securing renewal terms
• Travel as needed to meet prospects and customers and represent Anova at industry events

Product Manager – Hardware Platform

Customer Success Representative

Marketing Solutions Coordinator

Key Account Manager – LPG

Key Account Manager – Fuels & Lubricants