Apis Services, Inc.

Learning and Development

• Implement standardized training curriculum, including the New Hire Orientation process
• Facilitate engaging training sessions supporting state and service line goals
• Maintain, update, and develop training curricula, content, and materials
• Support corporate education initiatives
• Provide feedback to program management regarding new employee performance during orientation
• Ensure program administration and direct care staff have the knowledge and skills necessary to provide quality services
• Maintain accurate employee training documentation
• Track training within Relias and review training compliance data and corrective action plans
• Help programs maintain regulatory, licensing, certification, and funder training compliance
• Support preparation for state surveys and completion of required federal and state compliance training
• Assist with required staff licensing and certifications
• Communicate with program management regarding employee training needs and compliance
• Provide oversight and support to designated training staff
• Identify training gaps and inconsistencies and streamline new-hire onboarding
• Provide training support across responsible program locations
• Assist with operational tasks and oversight as assigned
• Partner with RHD's Corporate Training and Education team
• Develop supplemental program-specific training materials
• Support Relias training tracking and reporting
• Prepare and distribute monthly KPI and training reports
• Build collaborative relationships with internal teams, employees, stakeholders, and external partners

Training Coordinator

Analyst

• Develop and maintain HR reports, dashboards, and alerts using Palantir, Power BI, Power Automate, and Workato
• Create automated workflows and reporting solutions using data from UKG Pro, ADP Workforce Now, and other HRIS platforms
• Ensure timely and accurate delivery of reports to stakeholders
• Build and maintain recurring and ad hoc reporting solutions
• Analyze workforce data to identify trends and provide actionable insights
• Support reporting related to turnover, workforce demographics, employee engagement, compliance metrics, and data auditing
• Assist with developing department-level KPIs
• Monitor data integrity and communicate issues to appropriate departments
• Perform ongoing data validation and auditing activities
• Support data governance initiatives across HR systems
• Maintain accuracy and consistency of employee data across multiple platforms
• Partner with HR, IT, and business leaders to understand reporting needs
• Deliver custom reports and analytics for operational and strategic initiatives
• Serve as a resource for HR data requests and reporting questions
• Provide support and guidance on accessing and interpreting reports
• Assist with creating user training materials and documentation
• Help increase adoption and understanding of HR analytics tools
• Participate in process improvement initiatives
• Research and implement new reporting, automation, and analytics capabilities
• Stay current on Palantir, Power BI, and automation best practices

Senior HRIS Analyst

General

• Manage and facilitate the entire worker's compensation claims process from initiation through resolution
• Coordinate with medical providers, insurance adjusters, employees, and affiliate partners to gather required documentation and information
• Monitor and track active claims, ensuring timely follow-up and communication with all parties involved
• Maintain accurate records, claim documentation, and compliance-related reporting
• Analyze claims data to identify trends and recommend opportunities for workplace safety improvements and injury prevention initiatives
• Educate employees regarding worker's compensation processes, rights, responsibilities, and available resources
• Work collaboratively with internal stakeholders and affiliate leadership to ensure claims are adjusted timely and appropriately
• Communicate regularly with insurance carriers, third-party administrators, and legal partners as needed
• Assist with return-to-work coordination and ongoing case management activities
• Support organizational risk management and compliance initiatives related to worker's compensation programs

Worker's Compensation and Claim Coordinator

Behavior Specialist

• Complete evaluations and detailed assessments for individuals needing a Behavioral Support Plan (BSP) or Restrictive Procedure Plan (RPP)
• Collect and evaluate behavioral data
• Observe individuals in various settings to develop BSPs/RPPs
• Collaborate with individuals, families, and teams to develop BSPs/RPPs
• Conduct comprehensive functional assessments of presenting issues
• Develop positive interventions addressing specific presenting issues
• Develop individualized BSPs/RPPs that are Person Driven and reflect core clinical needs
• Train and mentor support/program staff, families, and team members on behavior support plans
• Implement and monitor BSP/RPP activities and strategies
• Collect, organize, review, and analyze data on challenging behaviors and strategies
• Maintain behavioral data tracking tools and create progress documentation using Excel
• Review and revise BSPs/RPPs annually or when critical revisions are requested
• Collect BSP/RPP signatures electronically through DocuSign
• Schedule and facilitate annual BSP/RPP training with interdisciplinary teams
• Attend psychiatric, medical, and therapy appointments as needed
• Participate in Interdisciplinary Team, Quarterly ISP, Human Rights Team, Human Rights Committee, and Positive Practices Review Committee meetings
• Complete human rights summaries and supporting documentation
• Collect feedback on individuals’ and team members’ experiences of supports and services
• Document billable and non-billable time in SETWorks, Progress Notes, and Monthly Progress Review Summary Notes
• Submit monthly oversight information to supervisors
• Participate in supervision and mentoring meetings
• Review ISP Caseload Tools and Authorization Spreadsheets
• Submit required documentation in compliance with regulations, PDCS policies, and HIPAA
• Follow up on correspondence, mailings, and filing as needed