Babylist

Payroll

• Run two payroll cycles end to end: weekly for fulfillment center and hourly showroom teams, and bi-weekly for corporate and salaried showroom teams
• Handle new hires, terminations, clawbacks, corrections, direct deposit updates, and ad-hoc termination pay
• Audit every pre-process register before funding and resolve discrepancies with Newfront
• Answer or route employee paycheck questions within one business day
• Own the U.S. compliance calendar through annual EEO-1, CA Pay Data, and OSHA 300 filings
• Translate legislative changes across approximately 35 states into applicable actions and brief the People team
• Run background-check reviews and escalations and quarterly health exclusion checks
• Lead the annual February Compliance Refresh to 100% completion
• Partner with Legal and outside counsel on handbook and policy reviews every two years
• Design internal controls across payroll and compliance and maintain audit evidence
• Build, test, and monitor automation, scheduled tasks, skills, and workflow tooling
• Report to the People Operations Manager and collaborate with People Ops, Accounting, and Newfront

Explore Senior Payroll & Compliance Specialist at Babylist. Review requirements and application details.

Senior Payroll & Compliance Specialist

Product Designer

• Own the user experience, delight, and interaction quality for a customer journey or product surface end-to-end
• Shape how parents discover products, receive gifts, and navigate early parenthood across web and native mobile
• Design and build intuitive, trustworthy, and delightful experiences that drive outcomes
• Define and teach standards for product quality and excellence
• Talk to customers and plan and execute user research
• Create rapid feedback loops through user testing, Babylist communities, and other channels
• Contribute to and evolve Babylist’s design system with reusable components and interaction patterns
• Build AI-native workflows for research synthesis, rapid prototyping, production code, and design system evolution
• Write, implement, refine, and polish production frontend code
• Fix transitions, micro-interactions, loading states, empty states, error states, and keyboard behavior
• Help product managers, engineers, and collaborators contribute meaningfully to the experience layer
• Partner with engineers, product managers, and analysts to advance high-impact work
• Improve problem framing, user insight, prototyping, and repeatable shipping systems

Explore Senior Product Designer, AI Registry at Babylist. Review requirements and application details.

Senior Product Designer, AI Registry

Data Analyst

• Partner with Health, Merchandising, Inventory Management, and Fulfillment teams
• Influence company strategy through advanced business analytics
• Lead and develop 5 experienced analysts and data scientists through prioritization, coaching, quarterly goal-setting, and stakeholder handoffs
• Own actionable analysis across eCommerce, supply chain, and health
• Partner directly with senior leaders and the executive team
• Define and steward KPI and reporting standards
• Advance the AI-native analytics roadmap and self-serve data tools
• Champion AI-forward analytics practices across the team
• Build a culture of Data Analytics excellence and strategic partnership
• Deliver accurate and timely analysis, insights, and recommendations
• Translate business priorities into a prioritized analytics roadmap and make tradeoff recommendations

Explore Senior Manager, Data Analytics at Babylist. Review requirements and application details.

Senior Manager, Data Analytics

• Partner with Health, Merchandising, Inventory Management, and Fulfillment teams
• Influence company strategy through advanced business analytics
• Lead and develop 5 experienced analysts and data scientists through prioritization, coaching, quarterly goal-setting, and stakeholder handoffs
• Own actionable analysis across eCommerce, supply chain, and health
• Partner directly with senior leaders and regularly engage with the executive team
• Define and steward KPI and reporting standards
• Advance the AI-native analytics roadmap and self-serve data tools
• Establish standards for strong, AI-forward analytics work and promote knowledge sharing
• Build a Data Analytics culture recognized as a strategic partner across functional groups
• Deliver accurate, timely analysis, insights, and recommendations that drive improvements and influence leaders
• Translate business priorities into a prioritized analytics roadmap and make tradeoff recommendations

Marketing

• Own integrated go-to-market strategy for Wishlist feature launches, seasonal pushes, and Registry/Wishlist campaigns
• Own user research, market sizing, and journey mapping for the Wishlist user
• Direct editorial and content work needed to execute each plan
• Partner cross-functionally with product, Brand & Creative, Growth channels, Corporate Communications, and Content/Social
• Build integrated GTM strategy in lockstep with the product squad roadmap
• Define creative quality standards and measure creative success
• Create an internal playbook covering competitive analysis, market opportunity, market sizing, and marketing success criteria
• Deliver finished GTM plans to execution teams and keep initiatives moving in parallel
• Own the customer marketing value proposition for Wishlist across channels
• Drive measurable Wishlist adoption growth and be accountable for results
• Report progress and blockers directly to the Sr. Director, Customer Marketing

Explore Senior Integrated Marketing Manager at Babylist. Review requirements and application details.

Senior Integrated Marketing Manager

Program Manager

• Build the CS Enablement program from the ground up
• Create systems that keep human and AI agents current on knowledge base, training, and copilot content
• Move support operations from AI-assisted to AI-native
• Build and maintain the knowledge base as the source of truth for AI systems and human agents
• Close content gaps and reduce unnecessary escalations
• Improve chatbot coverage and resolution rates
• Lead implementation of an AI copilot and drive usage to 90%+ of agent interactions
• Build scalable training on trusting, overriding, and improving AI
• Create SOPs for complex scenarios and streamline fragmented workflows
• Design new processes with AI integrated from the start
• Partner with the CS Analyst to identify contact drivers and documentation gaps
• Establish feedback loops with frontline agents
• Partner with BizOps Tech, Product, Analytics, and Customer Support teams on roadmap priorities

Explore Program Manager, Customer Support Enablement at Babylist. Review requirements and application details.

Program Manager, Customer Support Enablement

Operations

• Own the supply side of Babylist Media's onsite and offsite advertising business
• Own Koddi configuration, serving logic and delivery health across onsite placements including Registry, Feed and Shop
• Assess the current stack in the first 90 days and deliver an ad-tech, inventory and yield roadmap
• Set inventory rules for capacity, allocation and prioritization, partnering with Revenue Systems so Boostr and Koddi enforce them
• Increase eCPM, fill and utilization from existing supply
• Establish and manage the outsourced onsite ad operations partner, including SLAs, QA standards and escalation paths
• Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect
• Build incident response to identify delivery issues before they result in make-goods
• Own the roadmap from flat-fee sponsorships toward CPM-based selling and eventually self-serve buying
• Lead the execution team while remaining hands-on in the ad server
• Report to the Director of Revenue Operations

Explore Senior Manager, Ad Operations, Yield at Babylist. Review requirements and application details.

Senior Manager, Ad Operations, Yield

Planner

• Execute replenishment and order writing across Furniture and Monitors
• Manage the dropship vendor base, including availability tracking, delivery coordination, and discrepancy resolution
• Own monthly Open-to-Buy inputs through trend analysis, risk flags, and forecast updates
• Deliver weekly sales and inventory recaps with actionable takeaways
• Build pre-season inventory forecasts at category, brand, and SKU levels
• Track out-of-stocks and discontinued items and communicate risks proactively
• Partner with Merchandising on new product introductions and assortment changes
• Report into Division 3 Planning and collaborate with Merchandising, Supply Chain, and Finance

Explore Planner – Furniture & Monitors at Babylist. Review requirements and application details.

Planner – Furniture & Monitors

Financial Planning and Analysis

• Own financial visibility, efficiency, and performance across Babylist Shop's ecommerce business, from topline through gross margin
• Partner with Merchandising, Planning, Supply Chain, Accounting, and Data
• Work with the Director of Strategic Finance to turn analysis into pricing, promotion, and investment decisions
• Proactively surface operational and strategic risks, opportunities, and recommendations
• Own the monthly financial business review for Ecommerce, covering sales, margins, and trends
• Own ecommerce forecasting, budgeting, and variance analysis
• Lead pricing and promotional analysis, including ROI evaluation and optimization
• Analyze Co-Op, DDA, and rebate programs and track accruals
• Deliver SKU- and department-level reporting from revenue through margin
• Ensure integrity of key ecommerce metrics with Data and Engineering
• Build dashboards, KPI and operational reporting, business analyses, and executive-level variance explanations
• Establish and manage financial processes and reporting frameworks
• Use financial systems to provide visibility against financial targets
• Contribute to monthly and quarterly board presentations, annual planning, and the 5-Year Plan
• Implement AI-enabled improvements across ecommerce FP&A workflows

Explore Finance Manager, E-Commerce at Babylist. Review requirements and application details.

Finance Manager, E-Commerce

Clinical Operations

• Own onboarding of every new payer, including process, timelines, and cross-functional collaboration
• Keep existing payer operations running cleanly and resolve operational friction
• Ensure efficient payer AR processes, EFT setup, payment schedules, eligible sub-plan servicing, and updates to allowable amounts in systems
• Own licensing and credentialing for clinical services, including IBCLC credentialing
• Lead responses to audits, site inspections, and license renewals
• Identify and implement compliance best practices across Babylist Health
• Manage payer transitions end-to-end
• Build and maintain visibility into payer-level performance
• Program-manage daily business reporting and monitoring
• Program-manage the operational side of new launches, including new DME types and lines of business
• Manage and develop two direct reports
• Partner cross-functionally with billing/RCM, legal, product, and payer contracting teams

Explore Associate Director – Payer and Clinical Operations at Babylist. Review requirements and application details.

Open roles

Senior Payroll & Compliance Specialist

Senior Product Designer, AI Registry

Senior Manager, Data Analytics

Senior Manager, Data Analytics

Senior Integrated Marketing Manager

Program Manager, Customer Support Enablement

Senior Manager, Ad Operations, Yield

Planner – Furniture & Monitors

Finance Manager, E-Commerce

Associate Director – Payer and Clinical Operations