Baptist Health

Financial Planning and Analysis

• Complete varied duties supporting the revenue cycle, compliance, and patient experience.
• Accurately and efficiently perform registration, financial screening, verification, and patient throughput tasks.
• Meet individual collection goals.
• Maintain a close working relationship with clinical team members to ensure a seamless and positive patient and caregiver experience.
• Deploy legal, ethical, and compliance-related documents and present and thoroughly explain them to patients at registration.
• Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members.
• Support Emergency Department and BOS Digital Registration operations.

Patient Financial Associate

• Obtain and verify demographic and insurance information
• Obtain authorization, referrals, and notifications for diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments
• Schedule patients' initial, follow-up, and add-on appointments/procedures
• Work in a call center environment and meet individual quality metrics, including productivity, accuracy, and customer service QA
• Coordinate patient flow and process requests timely
• Maintain knowledge and deploy departmental, physician practice, and hospital practices to address patient questions or concerns
• Maintain knowledge of insurance requirements, BHSF pricing, financial assistance options, and BHSF Revenue Cycle operations
• Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members

Financial Clearance Associate, Business Support

Engineer

• Design, develop, test, implement, and integrate Identity and Access Management (IAM) systems and solutions
• Protect information resources against unauthorized use, inappropriate access, disclosure, damage, and loss
• Identify, analyze, and resolve system design weaknesses
• Guide team members in troubleshooting Identity, Access, and Directory Service problems
• Respond to applicable system and security breaches
• Enable appropriate security controls to protect organizational data and infrastructure
• Guide vulnerability testing and identification across networks and systems
• Report and communicate with relevant organizational departments
• Evaluate security needs and establish best practices and standards
• Design, implement, maintain, oversee, and upgrade security measures protecting data, systems, and networks
• Oversee breach response when applicable
• Troubleshoot security issues and incidents
• Conduct or guide testing and scans to identify vulnerabilities in assigned systems

Patient Financial Associate

Financial Clearance Associate, Business Support

Senior IAM Engineer