Belk

Analyst

• Manage day-to-day optimization, reporting, and performance analysis for onsite search, product recommendations, and AI-powered shopping tools
• Own and optimize onsite search rules, boosting, slotting, relevancy, and merchandising strategies
• Monitor search performance and identify opportunities to improve results, product discovery, conversion, and revenue
• Analyze search reporting to identify trends, anomalies, opportunities, and areas requiring optimization
• Partner with merchandising, digital, technology, and analytics teams to align search results with customer intent and business priorities
• Develop and execute search optimization strategies based on customer behavior, product performance, seasonal trends, and business objectives
• Manage and optimize AI-powered shopping experiences, including the AI Shopping Assistant
• Own inputs, content, configuration, and ongoing optimization of AI shopping experiences
• Analyze engagement, conversion, revenue contribution, and overall site impact
• Identify opportunities to improve customer experience, expand use cases, and increase adoption and effectiveness
• Support optimization and performance management of product recommendation experiences across the site
• Analyze recommendation placement and product performance to identify optimization and testing opportunities
• Develop and maintain recurring reporting and performance insights for search, recommendations, and AI shopping experiences
• Translate data into actionable insights and recommendations for business partners and leadership
• Use Excel and other analytical tools to manipulate, analyze, and interpret data
• Apply ecommerce KPIs including conversion rate, revenue per visitor/session, average order value, engagement, and revenue contribution

Digital Commerce Optimization Analyst

Recruitment

• Own full-cycle recruiting, including resume review, initial phone interviews, candidate communication and follow-up, feedback sessions, offers, and candidate closing
• Build and maintain relationships with target universities, faculty, professors, administration, and student organizations
• Apply industry trends, best practices, and early-career recruitment techniques to improve campus recruitment
• Establish and design tailored recruiting approaches for designated schools with the Early Talent leadership team
• Provide innovative ways to build Belk’s brand, attract candidates, and achieve early-talent hiring goals
• Plan, coordinate, and participate in events at assigned universities
• Partner with the early talent team, HRBPs, Campus Champions, and business leaders
• Deliver results against campus benchmark metrics and support overall recruiting strategy
• Coordinate and execute early-talent programs, including curriculum planning, leader engagement, developmental sessions, and social activities
• Support and manage social media campaigns promoting Belk’s brand and program experience

Associate Campus Recruiter

Manager

• Drive sales growth and profitability through business analysis, merchandise strategy, and field execution
• Lead cross-functional projects, events, and customer activations from strategy through execution
• Own the Special-Order Process, partnering with Field and Merchant teams to improve product access and capture sales opportunities
• Conduct regular store visits to gather field insights, assess execution, and identify opportunities of growth
• Support localized strategies based on store performance, customer needs, inventory, assortment, and market opportunities
• Partner with vendor field teams on product knowledge, selling, and business training to build Selling Specialist capability
• Lead vendor business meetings and establish clear next steps and follow-up
• Report to the Director of Merchandise Strategy- Center Core
• Serve as a liaison between Field Leadership, Merchandise/Planning, and vendor partners to translate business strategy into measurable results

Senior Manager, Merchandise Strategy – Center Core

• Analyze Ship-to-Home parcel data and trends to identify operational and cost-saving opportunities
• Monitor and report key parcel KPIs, including volume, carrier performance, service levels, and transportation expense
• Prepare and maintain recurring reports, dashboards, scorecards, and presentations
• Support budget development, forecasting, and variance analysis for parcel operations
• Assist with parcel volume forecasting and carrier capacity planning
• Partner with Store Operations, carriers, and cross-functional teams to support Ship-to-Home initiatives and peak planning
• Research shipment exceptions and coordinate resolution of pickup, scanning, and delivery issues
• Manage parcel claims, recovery reporting, and supporting shipment documentation
• Maintain parcel accounts, carrier contacts, operational records, and departmental trackers
• Reconcile parcel data, validate reporting accuracy, and identify process improvement opportunities
• Provide analytical and administrative support for Ship-to-Home Parcel initiatives, parcel performance reporting, carrier and store operations, forecasting, and peak period preparation

Parcel Analyst

Frontend Engineer

• Lead a team of front-end engineers building and enhancing the e-commerce platform user interface
• Provide technical leadership, mentorship, and strategic direction
• Oversee end-to-end delivery of front-end projects from concept through deployment
• Generate work estimates and collaborate on priorities, budgets, and timelines with the Project Manager
• Remove team impediments and ensure the team has the correct skill sets
• Guide front-end architecture and design using Next.js and React best practices
• Lead Agile/Scrum ceremonies and facilitate sprint planning
• Collaborate with Product Managers, UX/UI Designers, and engineering leaders on the front-end roadmap
• Manage customer-facing analytics and marketing tags using Tealium Tag Management
• Conduct design and code reviews and ensure high-quality code
• Define, document, and complete enhancements and defect remediation
• Coordinate quality assurance testing and manage small projects
• Define, prioritize, and initiate technology projects
• Schedule resource capacity against project demand and provide project start and milestone dates
• Develop business cases and provide project estimates
• Communicate with IT executives and stakeholders
• Coordinate cross-functional teams and collaborate with the PMO on complex projects
• Monitor and control project scope, budget, timeline, risks, issues, resources, revenue, expenses, and capital costs
• Complete administrative tasks including time, invoice, and user access approval
• Build relationships among IT, business users, and internal/external service providers
• Communicate technical, Shared Services, and third-party issues to senior stakeholders
• Assign internal project resources
• Coach and manage engineers, support professional growth, advise on career paths, set performance targets, and monitor workloads
• Perform other duties as assigned

Manager, IT Front End

Pricing Analyst

• Utilize seasonal pricing strategies and PLU calendars to support execution of all price changes and coupon offers
• Assist merchants in executing pricing strategies
• Resolve merchant and store pricing and coupon issues in a timely manner
• Manage creation and review of merchant compliance reporting
• Audit accuracy of pricing and coupons
• Support and lead merchant training for pricing
• Support publication of the Critical Action List
• Support execution of seasonal clearance strategies and MOS
• Partner with IT to continuously improve processes and ensure execution of strategies
• Maintain coupon exclusion tables
• Build business partnerships that support corporate strategies
• Support Task Manager communication process
• Support corporate presell events
• Support store closing process