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Benefits Analyst
Bob's Discount FurnitureCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee benefit administration, including compliance with ERISA, HIPAA, COBRA, and ACA regulations. Proficient in managing benefit programs, resolving complex issues, and effectively communicating with employees and stakeholders.
Highest-signal resume keywords
Benefits Administration ExperienceKnowledge Of ERISA, HIPAA, COBRA, ACAWorkday ProficiencyStrong Analytical SkillsExcellent Communication Skills
About the role
Key responsibilities & impact- Administer employee benefit and retirement programs, including enrollment and eligibility processing
- Serve as the first point of contact for employee and Human Resources benefit inquiries via email, voicemail, and Workday Help Cases
- Process and reconcile monthly benefit billing, including self-billed plans
- Partner with benefit vendors to resolve eligibility, enrollment, billing, file feed, and claims-related issues
- Maintain accurate benefit records and employee data in Workday and other benefit administration systems
- Support compliance with ERISA, HIPAA, COBRA, ACA, and applicable federal and state regulations
- Assist with annual Open Enrollment planning, testing, communications, employee education, and system validation
- Conduct new hire and employee benefit meetings, presentations, and educational sessions
- Create and distribute employee benefit communications, guides, and educational materials
- Research and resolve complex benefit issues
- Analyze benefit data, identify trends, and recommend process improvements
- Collaborate with HR Business Partners, Payroll, vendors, and internal business partners
- Maintain confidentiality when handling sensitive employee and company information
- Participate in special projects and perform other assigned duties
Requirements
What you’ll need- Bachelor's degree preferred but not required
- 4–5 years of benefits administration experience
- Strong knowledge of employee benefit programs and administration
- Knowledge of federal, state, and local benefits laws, including ERISA, HIPAA, COBRA, and ACA
- Experience with Workday or other HCMS platforms
- Proficiency in Microsoft Office, particularly Excel, Outlook, and Word
- High attention to detail
- Excellent organizational and time management skills; ability to manage multiple priorities and meet deadlines
- Strong analytical and problem-solving abilities; ability to think creatively
- Strong written and verbal communication skills
- Ability to work independently while contributing effectively as part of a team
- High level of discretion and ability to maintain confidentiality
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Benefit ProgramsBenefit Billing ProcessingData AnalysisProcess ImprovementEnrollment Processing
Soft Skills
Attention To DetailOrganizational SkillsTime ManagementProblem-Solving AbilitiesConfidentiality
Tools & Technologies
WorkdayMicrosoft ExcelMicrosoft OutlookMicrosoft Word
Industry Keywords
Employee BenefitsBenefit ComplianceOpen EnrollmentBenefit CommunicationHR Business Partnership