Booksy

Outside Sales

• Represent Booksy in the North Miami region as the face and ambassador of the company
• Expand Booksy’s presence in South Florida
• Empower small businesses with Booksy’s solutions
• Build lasting relationships through face-to-face interactions
• Manage a pipeline of potential clients
• Use cold calls, walk-ins, and social media outreach to expand the book of business
• Attend industry events
• Conduct engaging product demonstrations
• Educate clients on the app’s features and support their long-term success

Field Sales Representative

Accountant

• Prepare end-to-end financial statements for four Polish legal entities under Ustawa o rachunkowości
• Manage e-sprawozdanie filings and KRS submissions
• Maintain precise secondary books and proactively book statutory adjustments
• Establish and own a quarterly Polish GAAP to US GAAP bridge register
• Analyze technical differences across revenue, leases, provisions, capitalisation, and FX
• Lead statutory audits across all jurisdictions, including planning, fieldwork, technical accounting resolution, and auditor relationships
• Manage entity-level reporting through the month-end close cycle
• Review intercompany transactions for statutory and tax consequences in Polish entities
• Oversee GUS statistical reporting and NBP regulatory filings
• Partner with external providers to drive statutory compliance across UK, French, and other global subsidiaries
• Report to the Senior Accounting Manager in the Controllership team

Senior Accountant, Statutory Reporting

• Own non-Polish entity tax workstreams across the UK, Spain, France, Brazil, South Africa, and Mexico
• Manage relationships with external tax advisors in each jurisdiction
• Manage day-to-day international tax compliance, reporting, and transfer pricing workstreams
• Research invoice content and ensure VAT compliance across European jurisdictions
• Navigate audit questions and tax-authority inquiries
• Collaborate on cross-functional product and business initiatives
• Perform monthly reconciliations with the accounting team
• Improve tax process documentation
• Support tax planning, financial reporting, and internal controls
• Manage tax provisions, legislation monitoring, and systems/process improvements such as billing transformation
• Report to the Global Head of Tax and collaborate with accounting and business teams

Senior International Tax Accountant

• Execute the monthly group consolidation process
• Prepare elimination entries and perform foreign exchange translation
• Calculate cumulative translation adjustments (CTA)
• Administer and configure the group consolidation tool
• Calculate recurring intercompany charges in alignment with transfer pricing policies
• Transition intercompany accounting processes in-house from external advisors
• Maintain a comprehensive intercompany transaction register
• Prepare lender reporting packages, compliance covenant schedules, Group US GAAP financial statements, footnote disclosure packages, and annual financial disclosure checklists
• Review international entity trial balance submissions from South Africa, Mexico, and Brazil
• Ensure proper mapping to the group chart of accounts and maintain data integrity
• Collect internal control evidence and track management letter recommendations
• Coordinate audit request deliverables
• Oversee share-based compensation schedules, valuation tracking, and cost allocations across entities
• Provide backup support for daily cash positioning and liquidity forecasting
• Assist the Statutory Reporting Manager during peak reporting cycles
• Work closely with the Senior Accounting Manager reporting to drive independent Group Reporting operations

Senior Accountant – Group Reporting

• Serve as the face and ambassador of Booksy in the San Antonio region
• Grow Booksy's presence and footprint in San Antonio
• Empower small businesses with Booksy's solutions
• Build lasting relationships through face-to-face interactions
• Manage a pipeline of potential clients
• Use cold calls, walk-ins, and social media outreach to expand the book of business
• Attend industry events
• Conduct product demonstrations
• Educate clients on the app's features to support long-term success

Customer Success Manager

• Guide new B2B clients through their onboarding journey for the US market.
• Ensure clients secure their initial bookings within the first 30 days of subscription.
• Build strong client relationships, anticipate challenges, and address objections.
• Deliver training sessions to new clients after the sale.
• Help clients set up their Booksy accounts according to their specific needs.
• Provide regular follow-up and support throughout the first month of subscription.
• Execute proactive calls and contacts to maximize reach and engagement with newly signed providers.
• Provide expert guidance on application functionality and help users maximize the platform.

Customer Success Onboarding Advisor, Bilingual English/Spanish

Project Manager

• Report to the Chief People Officer
• Support the People & Culture Leadership team across centres of excellence
• Own delivery of the P&C Roadmap
• Lead weekly reviews and facilitate status updates
• Gather feedback to drive continuous improvement
• Manage planning and budget processes across teams
• Report to stakeholders inside and beyond People & Culture
• Keep global initiatives on course
• Challenge P&C leadership and act as a sounding board
• Maintain accountability through the RACI model
• Identify issues and blockers proactively
• Generate solutions to unblock initiatives
• Help drive efficiency gains and opportunities with AI

Project Manager – People Initiatives

Software Engineer

• Own technical strategy and delivery for provider-domain systems used daily by hundreds of thousands of independent businesses
• Own end-to-end delivery across 4–5 cross-functional teams
• Lead through Engineering Managers and Staff+ Engineers in a flat organizational structure
• Set engineering standards for architecture decisions, technical proposals, and team ways of working
• Lead the AI transformation of the engineering lifecycle and define success measures
• Partner with Product to translate commercial strategy into engineering strategy
• Support engineering strategy with experimentation and data
• Build a high-performing team and coach autonomous leaders
• Report to the Chief Technology Officer

Director of Engineering

• Proactively engage with customers through outbound communications
• Identify opportunities to enhance customer experience, prevent churn, and drive account reactivation
• Reach out to customers showing signs of churn risk
• Implement retention strategies to keep customers engaged and thriving
• Support customers through reactive and proactive outreach motions
• Identify upselling and cross-selling opportunities
• Collaborate with teams across Booksy to develop solutions tailored to customer needs
• Manage customer relationships
• Conduct satisfaction conversations to assess experience quality
• Identify areas for improvement
• Provide product support
• Manage payment issues
• Handle customer reactivations

Customer Success Retention Advisor, Bilingual English/Spanish

Robotics

• Map current Customer Success processes to pinpoint manual, repetitive, or error-prone tasks
• Design, build, test, ship, and monitor automations end-to-end
• Triage change requests and bug reports for internal tooling
• Identify what can be automated versus what needs standard optimization
• Partner with core Tech and Operations teams when builds need to scale across global infrastructure
• Run a feedback loop across frontline operations

Field Sales Representative

Senior Accountant, Statutory Reporting

Senior International Tax Accountant

Senior Accountant – Group Reporting

Field Sales Representative

Customer Success Onboarding Advisor, Bilingual English/Spanish

Project Manager – People Initiatives

Director of Engineering

Customer Success Retention Advisor, Bilingual English/Spanish

Customer Success Process Automation Specialist