Budderfly

Technician

• Ensure continued excellent operation of Budderfly HVAC units within the geographic area
• Maintain and repair heating, ventilation, air conditioning, and refrigeration systems and equipment
• Identify maintenance risks on HVAC/R equipment
• Diagnose electrical and mechanical faults
• Complete commissioning checks and correct HVAC RTU controller configurations
• Perform physical maintenance, including changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for mechanical failures
• Clean, adjust, and repair systems and perform warranty services
• Perform emergency repairs promptly and efficiently
• Keep daily logs and records in the company work order system
• Ensure compliance with applicable state and federal standards and the Occupational Health and Safety Act
• Comply with service standards, work instructions, and customer requirements
• Assist with customer queries
• On-call is not required

Service Excellence Lead HVAC Technician

• Ensure continued excellent operation of Budderfly HVAC Units within the geographic area
• Maintain and repair heating, ventilation, air conditioning and refrigeration systems and equipment
• Identify maintenance risks on HVAC/R equipment
• Diagnose electrical and mechanical faults for HVAC/R systems
• Complete commissioning checks of HVAC Units, including checking and correcting RTU controller configurations and mechanical operation
• Perform physical maintenance including changing filters, cleaning coils, inspecting/replacing belts, and inspecting units for mechanical failures
• Respond to emergency service calls on nights and weekends when on-call
• Clean, adjust, and repair systems, and perform warranty services
• Perform emergency repairs promptly and efficiently
• Keep daily logs and records in the Company work order system
• Ensure compliance with applicable State and Federal standards and the Occupational Health and Safety Act
• Comply with service standards, work instructions, and customers' requirements
• Assist with customers' queries

Lead HVAC Technician

QA Engineer

• Independently manage multiple Test and Balance projects of varying size and complexity
• Oversee TAB and Commissioning field crews to ensure adherence to procedures and testing accuracy
• Request and review mechanical drawings, HVAC submittals, and specifications
• Establish and maintain relationships with third parties and vendors
• Participate in contractor meetings for project planning and scheduling
• Manage changes to project scope, schedule, and costs using appropriate verification techniques
• Review air balancing and commissioning reports with engineering teams and contractors to develop scopes of work addressing site issues or deficiencies
• Communicate findings and recommendations to customers, project engagement managers, and executive teams
• Manage projects associated with approved recommended solutions
• Handle customer escalations and ensure timely resolution
• Provide remote support to vendors and contractors during TAB and Commissioning
• Review surveys for accuracy and quality alignment with Budderfly standards
• Hold contractors accountable for communication, coordination, installation issues, and punch list completion
• Complete project closeout and ensure documentation and post-surveys are filed, uploaded, and approved
• Manage financial execution of assigned projects to budget
• Review contractor invoices for accuracy and supporting information
• Perform other job-related duties as assigned

HVAC Quality Assurance Project Manager

• Lead remote commissioning, quality assurance, and closeout for Budderfly's HVAC Replacement Program and associated energy solutions.
• Ensure installation quality, safety compliance, commissioning, and project closeout across Budderfly and its contractor network.
• Provide contractors with real-time technical guidance, troubleshooting support, and installation best practices during equipment installation and startup.
• Conduct remote installation closeout reviews using quality assurance and commissioning checklists.
• Review surveys, photographs, videos, TAB reports, commissioning documentation, startup data, and other installation records.
• Identify, document, and resolve installation deficiencies through phone, video, and collaboration platforms.
• Monitor completed installations remotely to validate system performance and coordinate corrective actions.
• Develop contractor punch lists and customer-facing deficiency reports.
• Escalate installation, commissioning, performance, and safety concerns to internal stakeholders.
• Maintain consistent quality assurance processes across thousands of HVAC installations.
• Verify successful installations and expected operational and energy performance outcomes.
• Provide quality assurance oversight across QSR, casual dining, retail, and enterprise facilities.
• Collaborate with HVAC Installation, Energy Performance Engineering, Customer Management, Service & Maintenance, and General Solutions teams.
• Maintain installation records, quality findings, commissioning results, and closeout documentation.
• Travel occasionally for field audits, training, escalated installations, and operational initiatives, up to 35%.
• Work schedules may fluctuate; availability for nights and weekends is required.

Quality Assurance Agent

Project Manager

• Support the HVAC Field Operations Team, including Special Projects, UHP, Quality Assurance, and Project Managers.
• Help keep projects organized, schedules coordinated, and communication flowing between stakeholders.
• Monitor procurement, fulfillment, and shipping activities.
• Assist with schedule management and coordinate communication among teams, contractors, and customers.
• Create and verify work order data and tickets for installation support.
• Track and update project status and close out work orders.
• Assist with resolving customer or project-related issues.
• Create and assign project work orders for contractors and internal teams.
• Update contractor and internal-team data in project tracking systems.
• Request and manage project documentation, including as-builts, permits, and equipment manuals.
• Maintain forecasting and reporting spreadsheets.
• Coordinate project meetings, document discussion points, and distribute minutes or follow-up items.
• Manage internal SharePoint folders and documentation.
• Track equipment orders, material warranty claims, and equipment RMAs with Fulfillment.
• Support Accounts Payable with invoice routing.
• Review Injobs and FSG data and documentation before work-order closeout.
• Coordinate warranty service requests and contractor dispatchers, track issue resolution, and update internal systems.
• Support leadership with workflow-change documentation and communication.
• Support customer satisfaction by documenting, reporting, and helping resolve project-related issues.

Service Excellence Lead HVAC Technician

Lead HVAC Technician

HVAC Quality Assurance Project Manager

Quality Assurance Agent

Project Administrator