Careers at Crown

Account Manager

• Perform duties listed as xx
• Account Representative role within Crown Equipment Corporation's sales and marketing organization

Account Representative

Customer Support

• Answer and process incoming parts calls from customers and service technicians
• Pull orders, receive and put up stock
• Order parts and develop relationships with Crown factory and outside vendors
• Enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns and requests
• Maintain direct contact with current and prospective customers
• Prepare customer quotes
• Process paperwork
• Perform inventory control, including cycle counts of stockroom, vans, and customer consignments

Parts Customer Care Representative

Technician

• Troubleshoot, diagnose, and repair industrial batteries and chargers
• Perform all assigned planned maintenance on customer industrial batteries and chargers
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Battery and Charger Technician

Field Engineer

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job
• Provide field service support to customers using lift truck and material-handling equipment expertise

Field Service Technician

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job