Careers at Crown

Field Engineer

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job

Field Service Technician

Engineer

• Assist the Packaging Engineering Manager under general supervision
• Review packaging issues and assist in identifying solutions
• Perform time studies and packaging process observations and reviews
• Review or modify CAD drawings
• Develop, implement, and update documentation
• Work closely with production employees to gather data

Packaging Engineer Co-op

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job
• Provide local field service support to customers

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job
• Provide local field service support to customers using material handling equipment

Sales

• Process orders for new equipment, used equipment, and warehouse products
• Monitor inventories
• Initiate and track deliveries
• Invoice equipment and warehouse products
• Maintain complete files on all orders
• Approve and code vendor invoices for payment
• Handle vendor payment inquiries
• Communicate and process required leasing documents
• Monitor Company forklift fleet inventories
• Process credits and re-invoice equipment when necessary
• Track warranty registration and complete warranty installation
• Generate required reports
• Order supplies and sales literature
• Assist other departments as needed

Sales Coordinator

• Sell select products in a geographical territory and/or assigned accounts
• Work in a team approach and assist other sales positions with territory management and communication
• Participate in corporate and local campaigns
• Make sales calls in person and over the telephone to qualify prospects
• Generate leads
• Gather information and track and follow up on leads and inquiries
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters
• Collaborate with various departments within the branch

Sales Representative

Customer Support

• Process incoming calls from both Crown customers and Service Technicians
• Dispatch technicians
• Enter technician payroll hours
• Process parts and service billing
• Create daily work orders
• Maintain records and files
• Assist other departments as needed

Customer Care Representative

• Sell select products in a geographical territory and/or assigned accounts
• Work in a team approach and assist other sales positions with territory management and communication
• Participate in corporate and local campaigns
• Make sales calls to qualify prospects in person and over the telephone
• Generate leads
• Gather information and track and follow up on leads and inquiries
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters
• Collaborate with various departments within the branch

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

• Sell select products in a geographical territory and/or assigned accounts
• Work in a team approach and assist other sales positions with territory management and communication
• Participate in corporate and local campaigns
• Make sales calls in person and over the telephone to qualify prospects
• Generate leads
• Participate in information-gathering efforts and track and follow up on leads and inquiries
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters
• Collaborate with various departments within the branch

Account Manager

• Account Representative role at Crown Equipment Corporation, a lift truck manufacturer
• Job duties are not provided; the posting lists the placeholder “xx”
• Support context includes material handling equipment, fleet management solutions, warehouse products, and support services