Carmoto

Sales

• Process leads with incomplete, incorrect, or insufficiently detailed vehicle listings
• Help customers optimize their listings and obtain missing information
• Support customers from the initial contact through to the successful sale of their vehicle
• Guide customers through the entire sales process through to completion of the purchase
• Act as the personal point of contact for resolving questions about the vehicle and listing
• Advise customers on pricing as well as relevant information and documentation
• Identify stalled sales processes at an early stage and initiate appropriate measures
• Contribute to sales targets by achieving the required sales quota

Sales Manager – Automotive

Account Manager

• Serve as the primary point of contact for partners in the European dealer network
• Guide new partners from onboarding and their first bid through to a successful purchase
• Acquire new dealers through warm leads and proactive cold calling
• Convince prospective dealers to partner with Carsale24 and build new business relationships
• Obtain active bids from dealers in the network for vehicles listed on the platform
• Identify opportunities among existing dealers and further develop business relationships

Account Manager, Telesales

Customer Success Manager

• Serve as the primary point of contact for customers after the sale as part of the Aftersales team
• Coordinate communication between customers and dealer partners
• Efficiently resolve inquiries and address issues as they arise
• Identify potential problems at an early stage and ensure effective resolution
• Support the continuous optimization of Aftersales processes
• Ensure a positive customer experience and smooth post-sale handling after the vehicle purchase

Customer Success Manager – Aftersales

Customer Support

• Respond to incoming customer inquiries by phone and email.
• Act as the point of contact for questions about the sales process and platform.
• Support customers throughout the sales process.
• Ensure that vehicles can be published on the platform quickly, accurately, and completely.
• Identify recurring customer questions.
• Forward suggestions for improvement to the responsible team.
• Work carefully, with a strong service and solution-oriented approach, in a digital and dynamic environment.

Sales Manager – Automotive

Account Manager, Telesales

Customer Success Manager – Aftersales

Customer Support Specialist