Case IQ

Business Development Rep

• Respond promptly to inbound leads, including demo requests, webinar attendees, event leads, and marketing-generated inquiries
• Conduct qualification conversations to understand prospects’ needs, challenges, priorities, and fit with Case IQ products
• Identify high-potential opportunities and route qualified prospects to the appropriate Account Executive
• Ensure seamless, well-documented handoffs
• Maintain accurate and up-to-date lead and activity records in Salesforce
• Partner with Marketing on lead quality, campaign effectiveness, prospect trends, and messaging feedback
• Execute follow-up strategies to nurture early-stage leads and re-engage inactive prospects
• Meet or exceed monthly targets for qualified opportunities, conversion rates, and pipeline contribution
• Build knowledge of Case IQ products, target markets, customer needs, and competitive positioning

Business Development Representative

Full-stack Engineer

• Own architecture and technical direction for high-impact platform capabilities
• Design and evolve scalable APIs, distributed services, and data flows using TypeScript, Node.js, Redis, OpenSearch, PostgreSQL, and event-driven patterns
• Lead engineering of AI-enabled product capabilities, including LLM integrations, retrieval and evaluation pipelines, orchestration, tool use, and human-in-the-loop controls
• Establish agentic SDLC practices for specification-driven development, AI-assisted design and implementation, automated test generation, code review support, release validation, and incident investigation
• Build evaluation and guardrail systems for AI-assisted and agentic workflows
• Set production-readiness standards for AWS services and cloud-native infrastructure
• Drive secure-by-design implementation, including OWASP-aligned practices, tenant isolation, data protection, secrets management, access control, and compliance-aware engineering
• Lead multi-team initiatives from technical discovery through rollout
• Raise engineering excellence through architecture reviews, code reviews, automated testing, CI/CD quality gates, reliability practices, and documentation
• Mentor engineers and help shape technical roadmaps, hiring, and engineering operating practices

Senior Software Application Developer

• Architect, build, and deploy AI-powered agents, workflows, and applications across business functions
• Act as Technical Product Manager for larger applications, partnering with Engineering on requirements, scope, and SDLC compliance
• Design, build, and maintain production-grade automations and integrations using internal platforms, APIs, webhooks, and custom scripting
• Connect and orchestrate data across go-to-market, product, finance, and people systems into a central data warehouse
• Build robust ETL and API pipelines to keep systems synchronized and data trustworthy
• Transform integrated data into standardized automated reporting and dashboards
• Engineer the go-to-market stack across customer acquisition, conversion, retention, and expansion
• Build and own internal tools, scripts, and applications as engineer and product owner
• Deploy, host, and operate automations, agents, and applications, including CI/CD, environments, monitoring, and incident response
• Establish standards for data quality, access, error handling, security, and reliability
• Translate operational problems into technical solutions and ship aligned automations
• Rapidly prototype, test, iterate, and harden integrations, tools, and automations
• Document systems and workflows and enable teams to adopt and self-serve on tooling
• Build stakeholder relationships, identify operational pain points, deliver initial improvements, and launch scalable production solutions

GTM Engineer

DevOps Engineer

• Maintain and optimize infrastructure across Azure and AWS
• Administer and secure services including AKS, Docker Swarm, Azure Application Insights, Amazon ECS, DynamoDB, AWS Lambda, ALB, API Gateway, PostgreSQL, and Elasticsearch
• Identify cost-optimization opportunities as the platform scales
• Develop and manage CI/CD automation for rapid and reliable software delivery
• Drive adoption of vibe coding, agentic SDLC, and AIOps practices
• Monitor system performance and observability metrics and improve availability and scalability
• Implement security and compliance best practices
• Collaborate with QA to define automated testing and deployment strategies
• Collaborate with Development on integration and deployment of features and updates
• Respond to and resolve system incidents while minimizing downtime
• Manage infrastructure and deployment work, troubleshoot production issues, and contribute to reliable releases
• Improve platform reliability, scalability, observability, security, deployment efficiency, infrastructure-as-code, automated testing/deployment, and AI-enabled operational workflows

Account Executive

• Own the full enterprise sales cycle for assigned EMEA prospects and strategic accounts, from outbound prospecting through contract signature
• Create pipeline by identifying and engaging senior decision-makers across compliance, HR, legal, ethics, investigations, security, and procurement functions
• Run discovery to understand prospects' risk, compliance, operational, and business priorities and position Case IQ against meaningful outcomes
• Lead complex, multi-threaded sales processes involving executive sponsors, end users, technical evaluators, procurement, legal, and other stakeholders
• Build and deliver product demonstrations, tailored value narratives, and executive-level presentations with Solutions Engineering
• Develop account strategies, mutual action plans, and close plans
• Maintain accurate opportunity data, next steps, forecasts, and account activity in Salesforce
• Achieve quarterly and annual revenue targets
• Maintain strong knowledge of Case IQ's products, market position, customers, sales methodology, and the EMEA regulatory and buying landscape
• Partner with Sales Development, Solutions Engineering, Product, Marketing, and Customer teams to deliver a high-quality buyer experience

Business Development Representative

Senior Software Application Developer

GTM Engineer

DevOps Engineer

Enterprise Account Executive