Centric Software

Administration

• Upgrade Atlassian tools, including Jira and Confluence, ensuring minimal downtime and successful version transitions
• Migrate Jira and Confluence from Server to Atlassian Cloud, including user data, workflows, and custom configurations
• Develop and maintain Groovy and Shell scripts to automate administrative tasks and improve operational efficiency
• Troubleshoot and resolve application-level and server-side issues, ensuring high availability and performance
• Install and configure Jira Suite Utilities plugin to enhance workflows with advanced conditions, validators, and post-functions
• Manage user provisioning in Active Directory, synchronize users with Jira, and assign appropriate groups and permissions
• Install, configure, and maintain Jira and Confluence plugins in production environments
• Set up, configure, and administer application servers using AWS, Jenkins, and Git
• Administer Jira Add-ons and configure Jira for Helpdesk and ticketing systems
• Publish Jira gadgets and dashboards on Confluence pages to enhance visibility and reporting across teams

Atlassian Administrator

Sales

• Own revenue generation within the assigned territory and the quality and strength of executive relationships
• Lead in-depth, enterprise-level sales presentations of the full Centric PLM Solution suite
• Drive complex, multi-stakeholder solution sales cycles from prospecting through deal closure
• Identify, qualify, and develop enterprise opportunities where Centric PLM Solutions deliver measurable business value
• Analyze customer business requirements and develop tailored sales strategies and solution proposals
• Produce high-quality written proposals, business cases, and commercial quotations
• Lead and contribute to RFI/RFP/RFQ responses for large-scale opportunities
• Collaborate closely with technical and delivery teams to align solutions with customer technology landscapes
• Consistently meet and exceed assigned revenue targets
• Represent Centric Software at regional and international trade shows, industry events, and conferences

Enterprise Sales Executive – PLM Retail

Account Executive

• Own revenue generation within an assigned territory in North America
• Build and maintain a qualified pipeline of sales opportunities
• Articulate the business value of Centric Software’s solutions to stakeholders at all levels
• Lead complex sales cycles from opportunity identification to deal closure
• Analyze customer business needs and requirements to develop sales strategies and propose Product Intelligence Solutions
• Prepare and deliver written proposals, quotations, and responses to RFPs
• Strategize territory coverage to maximize reach and sales opportunities
• Deliver in-depth sales presentations on Centric PLM, Planning & Pricing solutions to retail and apparel companies
• Collaborate with technical teams to understand customer technology requirements and provide leadership for proposal and project teams
• Develop and manage a business plan for the assigned territory
• Represent Centric Software at regional and national trade shows, exhibits, and conferences

Strategic Account Executive – Retail

Strategic Account Executive – Food and Beverage

• Own revenue generation within the assigned territory and the quality and strength of executive relationships
• Lead in-depth, enterprise-level sales presentations of the full Centric PLM Solution suite
• Drive complex, multi-stakeholder solution sales cycles from prospecting through deal closure
• Identify, qualify, and develop enterprise opportunities where Centric PLM Solutions deliver measurable business value
• Analyze customer business requirements and develop tailored sales strategies and solution proposals
• Produce written proposals, business cases, and commercial quotations
• Lead and contribute to RFI/RFP/RFQ responses for large-scale opportunities
• Collaborate with technical and delivery teams to align solutions with customer technology landscapes
• Meet and exceed assigned revenue targets
• Represent Centric Software at regional and international trade shows, industry events, and conferences

Enterprise Sales Executive – PLM F&B

DevOps Engineer

• Utilize diverse cloud technologies to support Centric Cloud customers
• Help build and maintain a scalable, robust, highly available platform for Centric’s C8 cloud application
• Respond to and resolve time-critical customer issues in the public cloud
• Perform customer deployments, migrations, and upgrades in cloud environments
• Support automation projects, including writing code
• Monitor, troubleshoot, maintain, and manage servers across multiple cloud environments
• Create, manage, and maintain cloud networking components
• Perform database and server backups and restores
• Assist in ensuring security processes are followed and customer data is secured
• Perform other administrative tasks in cloud environments as directed
• Collaborate with Engineering, DevOps, and Support teams to resolve issues
• Build effective working relationships with cross-functional team members
• Suggest process improvements and enhanced operational efficiencies
• Report to the Senior Director, Cloud Operations

Cloud Operations Engineer

Consultant

• Perform gap analysis, solution mapping, and PLM system configurations using Expressions, XML, JavaScript, and TypeScript
• Perform pre-go-live data loads and data imports to the PLM system
• Prepare documentation for system integration
• Work with customers to troubleshoot system integration issues between the PLM system and customer systems such as ERP
• Support day-to-day troubleshooting, UAT, and system implementation for multiple projects
• Perform use case analysis, solution mapping, and design

Technical Consultant

• Deliver Centric 8 Agile deployment projects on time and according to technical and business goals
• Provide technical leadership and support to pre-sales and implementation teams
• Manage deployment projects using Centric’s Agile deployment methodology
• Conduct customer business process analysis and map requirements to Centric 8 configurations
• Define interfaces with related systems and manage data and process conversion from legacy PDM systems
• Provide customer guidance on process-system alignment, desktop procedures, validation, training, and ongoing customer care
• Acquire and disseminate FMCG domain and system integration best practices
• Coordinate and collaborate with customer implementation teams and Centric teams
• Analyze customer business process requirements and propose Centric 8 OOTB solutions
• Consult, deploy, tune, configure, optimize, and install the Centric software stack in customer IT environments
• Produce UML models and Centric 8 configurations to capture business process requirements
• Design solutions for customer business scenarios and provide best-practice analysis
• Support proposal and project teams with technical leadership and vision for large-scale, complex solutions
• Map and document domain models to meet customer requirements
• Identify, delegate, and execute project tasks, including software installation, configuration, deployment training, data migration, and deployment support
• Mentor other consultants
• Provide input into future solution functionality, implementation methodology, and configuration standards
• Ensure quality software engineering processes and Agile practices are followed