ChowNow

Outside Sales

• Sell ChowNow’s restaurant technology to independent restaurants in person
• Own revenue generation and convert qualified leads into opportunities
• Manage the sales pipeline and establish a book of business from partner and inbound leads
• Develop outbound and referral strategies to close new sales opportunities
• Collaborate with peers and manager to apply the Value Selling sales methodology
• Create awareness with prospects and demonstrate thought leadership in restaurant technology
• Help restaurateurs improve their businesses using the ChowNow platform
• Travel regularly throughout the assigned territory, approximately 60% of work time or 3 days per week
• Complete a minimum of 45 restaurant drop-ins per week
• Report to a Sales Leader with no direct reports
• Progress through Ramp Camp onboarding and learn customer needs, product value, and sales best practices
• Run in-product web demos for varied audiences
• Drive full-cycle outside sales from qualification through close
• Nurture leads, manage relationships, and build a referral network
• Use SFDC reports and dashboards to evaluate pipeline and KPIs
• Meet and exceed quota targets
• Shape and scale sales strategy, improve team practices, tools, and content
• Audit the sales pipeline with the manager using coaching and data-driven insights to maximize conversion rates
• Share best practices with peers

Territory Sales Manager

• Sell ChowNow's restaurant technology to independent restaurants in person
• Own revenue generation and convert qualified leads into opportunities
• Manage the sales pipeline and establish a book of business from partner and inbound leads
• Develop outbound and referral strategies to close new sales opportunities
• Collaborate with peers and manager to use ChowNow's Value Selling methodology
• Create awareness with prospects and demonstrate thought leadership in restaurant technology
• Help restaurateurs improve their businesses using the ChowNow platform
• Complete Ramp Camp onboarding and learn customer needs, product value, and sales best practices
• Develop territory plans for outbound prospecting
• Run in-product web demos for varied audiences
• Drive full-cycle outside sales from qualification through close
• Own and manage customer relationships, nurture leads, and build a referral network
• Use SFDC reports and dashboards to evaluate pipeline and KPIs
• Meet and exceed quota targets
• Shape, iterate, and scale sales strategy and improve team practices, tools, and content
• Audit the sales pipeline with the manager using coaching and data-driven insights
• Share best practices with peers
• Complete a minimum of 45 restaurant drop-ins per week
• Report to a Sales Leader; no direct reports

Revenue Operations

• Immerse in Sales, Onboarding, and Customer Success operations to identify blockers, workarounds, and process friction
• Diagnose problems and define workflows, process redesigns, and system solutions
• Manage and develop the Sales & CS Business Partner and Marketing & Partner Ops Manager
• Architect the GTM systems stack across Salesforce, HubSpot, PlanHat, Gong, PartnerStack, LeanData, Bookit, and adjacent tools
• Lead the reduction of technical debt, legacy customizations, redundant automations, and fragile integrations
• Establish technical standards and review processes for scalable system changes
• Manage the Biz Systems team and prioritize its roadmap
• Connect GTM strategy and analytics with Sales/CS and Marketing/Partner execution
• Own territory and compensation planning infrastructure, forecasting rigor, and cross-functional GTM process alignment
• Advise the CEO on process and systems risks, opportunities, sequencing, and tradeoffs
• Report directly to the CEO and lead a team of 5–7 direct reports

Senior Director, GTM Revenue Operations

• Sell ChowNow’s restaurant technology to independent restaurants in person
• Own revenue generation and convert qualified leads into opportunities
• Manage the sales pipeline and establish a book of business from partner and inbound leads
• Develop outbound and referral strategies to close new sales opportunities
• Collaborate with peers and manager to apply the Value Selling sales methodology
• Create awareness with prospects and demonstrate thought leadership in restaurant technology
• Help restaurateurs improve their businesses using the ChowNow platform
• Complete Ramp Camp onboarding and learn customer needs and product value
• Develop a territory plan for outbound prospecting
• Run in-product web demos for varied audiences
• Drive full-cycle outside sales from qualification to close
• Own and manage customer relationships, nurture leads, and build a referral network
• Use SFDC reports and dashboards to evaluate pipeline and KPIs
• Meet and exceed quota targets
• Improve sales strategy, team practices, tools, and content
• Audit the sales pipeline with the manager using coaching and data-driven insights
• Share best practices with peers
• Report to a Sales Leader with no direct reports