Collectors

CRM Platform Tech Lead

Collectors
Posted 10/21/2026full-timeUnited StatesSenior💰 $165,000 - $250,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expert-level proficiency in Salesforce development and architecture, including Apex, LWC, SOQL, and REST/SOAP APIs. Proven ability to lead teams, manage stakeholders, and align technical strategies with business priorities.

Highest-signal resume keywords
Salesforce DevelopmentApex ProgrammingLWC DevelopmentTeam ManagementSalesforce Certifications

Tech Stack

Tools & technologies
ERPSOAP

About the role

Key responsibilities & impact
  • Own the technical strategy, architecture, development, and roadmap for the Salesforce instance
  • Lead Salesforce development initiatives from planning through delivery
  • Set technical direction and best practices for building, testing, and releasing work
  • Manage Salesforce consultants and developers, assigning work and reviewing solutions
  • Hold the team accountable to delivery timelines and standards
  • Gather and evaluate business requirements with stakeholders
  • Build and maintain a Salesforce roadmap aligned with company priorities
  • Serve as the primary technical liaison to business partners
  • Translate business needs into scoped, buildable solutions
  • Establish and enforce change-management, release-process, and technical-debt standards
  • Oversee external Salesforce implementation partners and consultants
  • Coordinate with ERP, IT, and Data teams on integrations and data flows
  • Enable AI and product integration
  • Report to the Director of Enterprise Systems

Requirements

What you’ll need
  • 10+ years of experience working with the Customer Experience stack, including Salesforce
  • Hands-on Salesforce development and configuration experience
  • At least 2+ years in a people-management or team-lead capacity
  • Proven track record leading Salesforce development projects end-to-end, from requirements through deployment
  • Expert-level proficiency in Apex, LWC, SOQL, REST/SOAP APIs, and complex declarative automation
  • Experience managing a team of developers or consultants, including reviewing technical work and holding a team accountable to delivery standards
  • Strong grasp of Salesforce architecture, data model, and integration patterns
  • Salesforce certifications such as Administrator, Platform App Builder, or Developer strongly preferred
  • Demonstrated ability to build and communicate a technology roadmap tied to business priorities
  • Ability to push back on stakeholders and drive toward the right technical decision
  • Excellent communication and collaboration skills
  • Experience managing executive-level stakeholders and guiding leaders toward alignment
  • Experience managing external consultants or implementation partners is a plus
  • Ability to work legally in the United States

Benefits

Comp & perks
  • Medical, Dental, and Vision insurance
  • Fertility assistance
  • Commuter assistance
  • Educational assistance benefits
  • Competitive 401(k) matching plan
  • Flexible time-off
  • Ten company paid holidays
  • Discounts on select grading services for approved submissions
  • Flexible schedules
  • Celebrations, holiday events, and team building activities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Salesforce DevelopmentApex ProgrammingLWC DevelopmentSOQLREST APIsSOAP APIsDeclarative AutomationSalesforce ArchitectureIntegration PatternsChange Management
Soft Skills
Communication SkillsCollaboration SkillsStakeholder ManagementLeadership SkillsAccountability
Tools & Technologies
SalesforceERP SystemsData Integration ToolsAI Integration
Certifications & Qualifications
Salesforce AdministratorSalesforce Platform App BuilderSalesforce Developer
Industry Keywords
Customer ExperienceTechnical StrategyRoadmap DevelopmentBusiness RequirementsExternal Consultants