Creditas

Manager

• Lead the end-to-end quarterly PI Planning cycle, including alignment, Jira pre-work, prioritization with C-Level executives, tribe documentation, dependency mapping in Miro, event preparation and facilitation, and post-PI Planning activities with metrics and feedback
• Govern the portfolio of initiatives and dependencies in Jira
• Define the initiative creation process, audit the quality of entries, and map dependencies across tribes
• Lead a BP process documentation program in Confluence in partnership with Business Process teams and business leaders
• Map overlaps between AI Factories and Prod&Tech and support cross-functional workshops
• Quickly take ownership of the PI Planning cycle and ensure continuity of portfolio routines
• Design the next generation of the agentic model for prioritization, capacity planning, and squad cadence
• Improve the quality and completeness of initiatives and dependencies in Jira through automated auditing and continuous feedback
• Maintain and scale BP and Prod&Tech process documentation in Confluence
• Support the second phase of Jira implementation and measure skills adoption
• Facilitate cross-functional forums and work with senior stakeholders, including C-Level executives, VPs, and Heads

Portfolio Manager, PPMA Specialist

Security Engineer

• Serve as an architecture and engineering authority across Cloud, Network, Endpoint, CSIRT, CTI, and SOC
• Design and evolve the detection engineering strategy, defining use cases, coverage, and SOC logic
• Prioritize signal fidelity and noise reduction over alert volume
• Structure and enhance playbooks, automation, and technical incident response capabilities
• Act as the senior technical escalation point for critical incidents and lead root-cause-focused postmortems
• Define defense architecture for AWS, GCP, or Azure environments, networks, and endpoints
• Embed controls directly into infrastructure through Infrastructure as Code (IaC) and version-controlled policies
• Guide the Cyber Threat Intelligence program, translating threat intelligence into actionable detections and risk prioritization
• Eliminate repetitive manual work through SOAR, detection-as-code pipelines, integrations, and AI applied to defense
• Define and track metrics such as MTTD, MTTR, detection coverage, and dwell time
• Technically develop engineers across the six areas and establish the standard for technical excellence in Defensive Security
• Serve as a technical liaison with Platform Engineering, AppSec, IAM, and GRC, translating risks for leadership and business stakeholders

Staff Security Engineer

Full-stack Engineer

• Strengthen the squad as a senior full-stack engineer
• Work on both sides of lead generation: customer experiences and the services that support them
• Own the journey from the landing-page click through to lead distribution
• Develop and maintain websites, blogs, lead-generation forms, partner APIs, and B2B integrations
• Work across four products: auto-secured loans, home equity, insurance, and B2B
• Migrate the production API contract from GraphQL to REST without interrupting lead generation
• Modernize services with technical debt and limited alignment with current best practices
• Build B2B integrations that accommodate variations in partner volume, format, and reliability
• Operate across the Brazilian, Mexican, and Spanish markets, taking different lead-generation rules into account
• Engage in pair programming and lead team rituals
• Mentor less senior professionals
• Permanently resolve observability technical debt by creating accurate alerts and traceable logs

Senior Software Engineer – Full-Stack, Affirmative Position for People with Disabilities

Collections

• Manage the first-stage collections portfolio, conducting direct collection efforts with Creditas customers for the Home product
• Contact customers in the portfolio to understand the reasons for payment delays and propose effective solutions to address delinquency
• Communicate with customers in a personalized, empathetic, consultative, informative, and comprehensive manner, providing the best possible experience throughout the collections process
• Provide support and answer questions about the product and process via email, telephone (dialer), chat, and WhatsApp

Junior Collections Consultant

• Manage a first-stage collections portfolio, conducting direct collections outreach to Creditas Auto customers
• Collect outstanding payments from customers in the portfolio, seeking to understand the reasons for late payments in order to propose effective solutions to delinquency
• Communicate with customers in a personalized, empathetic, consultative, informative, and comprehensive manner, striving to provide the best possible experience throughout the collections process
• Provide support and answer questions about the product and process via email, telephone (dialer), chat, and WhatsApp

Portfolio Manager, PPMA Specialist

Staff Security Engineer

Senior Software Engineer – Full-Stack, Affirmative Position for People with Disabilities

Junior Collections Consultant

Junior Collections Consultant – Affirmative Action Position for People with Disabilities