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CVS HealthPosted 10/21/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $46,597 - $101,228 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management and psychosocial interventions, focusing on quality of care and compliance. Proficient in developing individualized care plans and collaborating with diverse stakeholders to enhance health outcomes.
Highest-signal resume keywords
Case ManagementPsychosocial InterventionsMedical Social WorkCommunity CollaborationBilingual in Spanish or Arabic
About the role
Key responsibilities & impact- Coordinate care for members with long-term rehabilitation and/or psychosocial needs
- Implement and coordinate case management, psychosocial, and quality-of-life activities across the continuum of care
- Coordinate consultant referrals, home care visits, community resources, and alternative levels of care
- Develop and carry out strategies integrating acute and long-term care services
- Provide psychosocial interventions through resource identification and program development
- Manage members with acute or chronic conditions, focusing on quality of care, compliance, outcomes, and cost reduction
- Conduct initial and periodic member assessments to determine treatment courses
- Develop individualized case plans for members at risk of poor outcomes
- Communicate patient updates and facilitate discussions with providers, physicians, Medical Directors, pharmacists, and care management staff
- Identify necessary care available under member benefit plans in home or community settings
- Provide information, resources, and education on social issues, mental health, and available services
- Develop programs to reduce admissions, increase community integration, and improve health outcomes
- Coach junior colleagues in social work techniques, processes, and responsibilities
- Collaborate with community members, organizations, and policymakers to address community issues and raise awareness
Requirements
What you’ll need- Minimum 2 years experience in medical social work or case management
- Complies with all state requirements in the state where job duties are performed
- Must be willing and able to travel up to 25%-50% of the time in Wayne and Macomb Counties
- Reliable transportation required
- Basic awareness of problem solving and decision making skills
- Basic awareness of digital literacy skills
- Basic knowledge of medical terminology
- Ability to deal tactfully with customers and community
- Ability to handle sensitive information ethically and responsibly
- Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option
- Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients
- Bachelor’s Degree in Social Work as required by state law
- LLBSW, LBSW, LLMSW
- Behavioral health experience preferred
- Bilingual in Spanish or Arabic preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Mileage reimbursement per company expense reimbursement policy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyAssessment TechniquesProgram DevelopmentResource IdentificationQuality Improvement Strategies
Soft Skills
Problem SolvingDecision MakingTactful CommunicationEthical Handling of InformationCultural Competence
Certifications & Qualifications
Bachelor’s Degree in Social WorkLLBSWLBSWLLMSW
Industry Keywords
Long-Term RehabilitationPsychosocial NeedsCommunity ResourcesAcute Care ServicesBehavioral Health Experience