D2B Groups

Manager

• Lead, coach and develop a team of 6–10 Service Technicians, including recruiting, onboarding, training, performance management and ongoing feedback
• Deliver timely, high-quality service in a high-volume, short-cycle environment
• Manage 24/7 emergency service coverage
• Oversee daily service operations, assigning and scheduling technicians by skill set, workload, priority and customer requirements
• Provide technical leadership on complex field issues involving boilers, pumps, systems, controls and related equipment
• Grow the aftermarket business, including preventive maintenance agreements, upgrades, parts and other service solutions
• Prepare service, sales, project quoting and estimating proposals for customers
• Build customer relationships through communication, site visits and follow-up
• Identify sales opportunities and partner with the Sales team to track and close them
• Develop and improve field procedures, work processes and project-planning standards
• Monitor service performance, reduce costs and improve profitability
• Champion a safety-first culture and ensure compliance with health and safety requirements
• Collaborate with the General Manager, Sales, manufacturing and other departments to align service delivery with business priorities

Service Manager – Boilers, HVAC

Outside Sales

• Prospect and develop new accounts across manufacturing, production, food and beverage, distribution, and operations that use lift trucks
• Sell new and used Class I–V forklifts, rentals, parts, service contracts, and racking solutions
• Expand into sweepers and scrubbers, truck-mounted forklifts, and aerial equipment
• Take opportunities from first call through close and grow accounts into long-term relationships
• Build and manage a disciplined call cadence and territory plan
• Use the customer experience center and product demos to demonstrate solutions
• Own a defined DFW territory with approximately 70% new-business development and 30% account growth
• Work from a home office and spend time with customers in the field
• Report to the branch sales manager and collaborate with successful sales representatives

Outside Sales Representative – Material Handling

• Own a DFW territory and drive rental revenue by putting fleet on rent with contractors and businesses needing equipment
• Prospect contractors, developers, and commercial and industrial customers across the territory
• Sell rental contracts across the company's general rental fleet and grow branch utilization
• Track new development and job sites and get in front of projects early
• Build long-term customer relationships and grow share of wallet with existing accounts
• Partner with branch operations and service to deliver a strong customer experience
• Report to the branch manager, with regional support from an area sales manager

Outside Sales Representative – Rental Equipment

Technician

• Perform installation checks, start-up, and full commissioning of diesel and natural gas generator sets, typically in the 100 kW to 3 MW+ range
• Commission and functionally test automatic transfer switches, paralleling switchgear, and associated controls
• Conduct sequence-of-operations testing and utility/generator transfer scenarios
• Configure, program, and troubleshoot generator and switchgear controls using OEM controller platforms and laptop-based diagnostic and configuration software
• Conduct resistive and reactive load bank testing, integrated systems tests, and witness testing with engineers, contractors, and owner's representatives
• Verify installations against drawings and specifications, including fuel, exhaust, cooling, and electrical interconnects
• Identify and document deficiencies and punch-list items
• Read and interpret one-line diagrams, wiring schematics, and control drawings to diagnose and resolve field issues
• Install or repair enclosure and package accessories, battery chargers, remote annunciators, and monitoring equipment
• Complete commissioning reports, test data sheets, and turnover documentation
• Walk customers through operation of their new systems
• Support the service team on complex troubleshooting and warranty issues
• Follow LOTO, arc-flash, and NFPA 70E safety practices
• Maintain the company vehicle and tools in clean, professional condition

Commissioning Technician – Power Systems

• Install and commission generators according to manufacturer guidelines and specifications
• Perform routine maintenance and inspections, including oil and filter changes, fuel system inspections, and component testing
• Diagnose and troubleshoot electrical and mechanical issues
• Replace faulty parts and components, ensuring proper installation and adjustment
• Maintain accurate maintenance and repair records, including completed work orders and parts used
• Comply with safety regulations and protocols
• Work with diesel and natural gas engines
• Work with Automatic Transfer Switches

Diesel Generator Field Technician

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
• Serve as first point of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery
• Make pre-startup site visits to advise and assist installing contractors
• Provide customer-focused support to enhance relationships and resolve concerns
• Lead and support safety initiatives, ensuring compliance with safety protocols
• Support quality control programs and proper documentation of service work
• Advise on time and materials needed for various service levels
• Provide after-hours emergency response support as needed, including occasional overnight travel

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
• Serve as first point of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery
• Make pre-startup site visits to advise and assist installing contractors
• Provide customer-focused support to enhance relationships and resolve concerns
• Lead and support safety initiatives, ensuring compliance with safety protocols
• Support quality control programs and proper documentation of service work
• Advise on time and materials needed for various service levels
• Provide after-hours emergency response support as needed, with occasional overnight travel

• Diagnose, repair, and maintain heavy equipment used in various industries
• Troubleshoot mechanical issues and perform inspections
• Complete repairs or part replacements at client sites
• Consult with the Service Supervisor to plan work and travel schedules based on customer needs, machine location, and parts availability
• Diagnose malfunctions, repair or replace worn and defective parts, install new assemblies, and adjust devices and controls
• Provide tools and parts and arrange facilities for repair work, usually on customer premises
• Inspect, operate, and test machines upon delivery, at inspection intervals, and after repairs
• Report customer, machine, malfunction, work-time, travel-time, waiting-time, and mileage information to the Service Supervisor for billing
• Develop technical skills through company-sponsored vocational schools, annual training meetings, and technical literature
• Maintain a neat personal appearance and a clean, polished, orderly service truck
• Troubleshoot recurring or unusual problems in collaboration with Engineering, Manufacturing, and service personnel
• Train new servicemen or supervise teams on large-unit assembly, servicing, and repair jobs

Heavy Engine Field Technician

• Develops and maintains relationships with customers to drive sales of generator parts and service solutions.
• Responds to customer inquiries, provides product information, and assists customers in selecting the right parts and services for their needs.
• Quotes prices and negotiates terms with customers, ensuring transparency and clarity.
• Coordinates with the inventory control team to ensure appropriate stock levels of generator parts and accessories.
• Keeps customers informed about new products, promotions, and industry developments.
• Prepares and submits sales reports detailing progress toward sales goals and customer feedback.
• Works closely with service teams to ensure customer satisfaction with service delivery and parts quality.

Service Manager – Boilers, HVAC

Outside Sales Representative – Material Handling

Outside Sales Representative – Rental Equipment

Commissioning Technician – Power Systems

Diesel Generator Field Technician

Diesel Generator Field Technician

Diesel Generator Field Technician

Diesel Generator Field Technician

Heavy Engine Field Technician

Outside Sales Representative – Generator Parts and Service