Daktronics

Account Manager

• Develop partnerships with organizations that manage schedules, calendars, rosters, scores, and other key data sources
• Support growth of the Daktronics Connect data ecosystem through partner recruitment and onboarding
• Promote Connect and All Sport Pro capabilities through webinars, conferences, and virtual presentations with state associations
• Gather customer and partner feedback to help guide future Connect development
• Assist with identifying opportunities to expand data integrations and distribution partnerships
• Collaborate with field sales for equipment sales
• Work year round on a flexible schedule, generally less than 1000 hours per year

Strategic Partnerships – High School Sports

Technical Writer

• Author, edit, format, and publish new and existing technical documents for the manufacturing process
• Ask thoughtful questions to understand products and processes
• Seek and incorporate feedback from reviewers and stakeholders
• Communicate with engineers, project managers, and supervisors
• Continuously learn about Daktronics products and technologies
• Manage multiple documentation projects and meet established deadlines
• Identify opportunities to improve documentation quality and consistency
• Transform technical information into clear, user-friendly instructions

Sales

• Partner with field and inside sales representatives from early opportunity discussions through order placement
• Prepare accurate, timely quotes and revisions using standard tools and processes
• Respond to customer and internal requests with professionalism and urgency
• Track opportunities, quotes, and orders to keep work moving and prevent missed details
• Coordinate with engineering, production, logistics, finance, and other teams to resolve questions and move work forward
• Support different regions or teammates as priorities shift
• Build trusted relationships through accountability, follow-through, and shared goals
• Follow established practices and suggest improvements to how work gets done
• Provide flexible coverage during absences, workload peaks, and special projects while maintaining responsibility for at least one dedicated salesperson

Sales Coordinator

Support Engineer

• Provide technical support to customers primarily through incoming calls, portal requests, and email
• Ensure responsive service and first-time resolutions
• Troubleshoot and solve simple to highly complex hardware and software technical issues using a logical troubleshooting approach
• Collaborate with internal team members to escalate product issues
• Create and update knowledge base articles for internal and external use
• Listen actively and use Salesforce to capture accurate, detailed notes about troubleshooting, action plans, and site-specific information
• Participate in technical training on new products and systems
• Support customers on a fixed schedule of four 6-hour shifts between 9 a.m. and 4 p.m., with one Monday or Friday off

Part-time Audio Video Technical Support Technician

Analyst

• Use analytics to gain business insight and drive improvements
• Gather business requirements for tools, product offerings, or systems
• Develop data integrity solutions and data validation and verification practices
• Plan, implement, document, and train systemic process improvements
• Program in Excel, SQL, Power BI, and other programs to create business tools
• Discover, prepare, organize, and analyze enterprise data for Business Intelligence and Analytics solutions
• Ensure data integrity in databases
• Manage and analyze reports using Salesforce, Glovia, Windchill, Excel, and other internal and external programs
• Develop self-service reports and dashboards using Power BI
• Understand business processes and their interaction with data
• Design, develop, and maintain solutions using SQL or VBA
• Assist with quality assurance of solutions
• Troubleshoot data issues with production solutions
• Collaborate with others to solve problems

• Provide responsive technical support and first-time resolution through incoming calls, community requests, and email
• Troubleshoot and resolve simple to highly complex hardware and software issues using a logical, detail-oriented approach
• Collaborate with teams or escalate product issues when needed
• Provide periodic on-site support for service projects, event support, installations, and technical service
• Create and update internal and external knowledge base articles
• Capture accurate troubleshooting notes, action plans, and site-specific information in Salesforce
• Work shifts and participate in an after-hours rotation providing support up to 24/7, including nights, weekends, and holidays
• Participate in technical training on products and systems

Audio Video Technical Support

Financial Planning and Analysis

• Partner with Finance, Procurement, Treasury, Accounting, and business leaders to set targets, track indirect spend, and measure savings, cost reduction, value creation, and working capital improvements
• Analyze spend across suppliers, categories, cost centers, business units, functions, projects, and regions
• Identify risks, opportunities, trends, contract leakage, supplier concentration, and delayed savings realization
• Validate realized savings, cost avoidance, supplier rebates, productivity gains, cash flow impacts, and other financial results
• Use spend-cube analytics, financial models, and business cases to prioritize opportunities
• Support supplier negotiations, contract changes, renewals, demand management, and service-level decisions
• Lead analysis, forecasting, reporting, and scenario planning for DPO, supplier payment terms, working capital, cash flow, indirect spend, cost reduction, and the financial strategic plan
• Develop and maintain Power BI dashboards, KPI scorecards, supplier reporting, executive packages, variance analysis, and performance narratives
• Present insights and recommendations to leaders, challenge assumptions, and influence cross-functional decisions
• Identify opportunities to automate reporting, simplify processes, strengthen controls, and improve business decision-making
• Perform other responsibilities as assigned

Financial Analyst – Procurement Indirect Spend

• Serve as a finance business partner for the software business.
• Work with Software, Product, Sales, Customer Success, Accounting, Investor Relations, and executive leaders to support growth, profitability, forecasting, and resource decisions.
• Develop business cases and financial models for investments, pricing, strategic initiatives, and growth opportunities.
• Support monthly forecasts, annual plans, and long-range planning.
• Analyze software performance data, including recurring revenue, profitability, customer economics, and operational KPIs.
• Use SaaS metrics such as ARR, MRR, retention, churn, customer profitability, and Rule of 40 to identify trends and opportunities.
• Create executive reports, dashboards, and business reviews explaining results, key drivers, and outlook.
• Compare actual results to forecasts, plans, and business cases.
• Provide scenario analysis, sensitivity modeling, and return assessments.
• Support earnings, SEC reporting, Board materials, and investor communications.
• Improve planning, reporting, analytics, data quality, metric governance, and business performance.
• Simplify and automate reporting, improve Tagetik and related systems, support process improvements, and perform other responsibilities as assigned.

Financial Analyst – Software

Business Analyst

• Collaborate with stakeholders to document current-state business process maps and future-state maps
• Identify challenges, needed improvements, and impacts across systems and existing processes
• Convert data into organized, understandable formats to communicate analytical results
• Build sustainable relationships with business users and drive consensus around key decisions
• Author and manage detailed functional requirements
• Decompose requirements into user stories with Gherkin-style acceptance criteria in an Agile delivery environment
• Participate as a responsive member of cross-functional teams, leading processes and driving deliverables and follow-up actions
• Surface risks, close gaps, and provide current/future-state comparisons for test planning and change management
• Provide reliable work estimates and communicate progress, challenges, and next steps
• Give and receive feedback to promote growth and continuous improvement
• Perform other responsibilities as assigned

IT Business Analyst

• Partner with Procurement, Supply Chain, Operations, Treasury, Accounting, and FP&A leaders to improve margin, cash flow, inventory productivity, working capital, and forecast accuracy
• Track, validate, and report procurement savings, supplier rebates, cost-reduction initiatives, payment term improvements, productivity gains, and value realization across direct and indirect spend
• Analyze supplier spend, category and commodity trends, freight and logistics costs, inventory performance, supplier concentration, payment practices, and other working capital drivers
• Use spend analytics to prioritize cost-reduction opportunities by supplier, category, business unit, product family, region, and purchasing owner
• Lead financial analysis, forecasting, and reporting for DPO, supplier payment terms, inventory, cash conversion cycle, free cash flow, and other working capital measures
• Develop financial models, business cases, sensitivity analyses, and scenario plans for sourcing, supplier negotiations, contract changes, inventory strategies, logistics decisions, and operational improvements
• Quantify financial impact on gross margin, operating income, EBITDA, the balance sheet, and cash flow
• Monitor results against approved business cases and commitments
• Support annual plans, forecasts, long-range plans, and strategic financial planning
• Incorporate spend baselines, validated savings, timing, ownership, inventory performance, and working capital initiatives
• Build and maintain Power BI dashboards, KPI scorecards, supplier reporting, and executive-ready summaries
• Present findings and recommendations to senior leaders, challenge assumptions, identify root causes, influence decisions, and support corrective actions
• Identify opportunities to automate reporting, simplify processes, strengthen controls, and improve decision-making
• Perform other responsibilities as assigned