Demonstrates strong leadership and team management capabilities, with a focus on talent development, strategic planning, and project execution. Proficient in budget management and ensuring client satisfaction while meeting performance targets.

Highest-signal resume keywords

Team ManagementStrategic PlanningBudget ManagementTalent DevelopmentFrench Language Proficiency

About the role

Key responsibilities & impact

Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans
Help resolve complaints and problems in accordance with organizational practices
Participate in hiring, performance management, discipline and skills development in a non-decision-making role
Manage the budget
Lead and influence senior management and decision-making bodies

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ExecutionPerformance ManagementSkills DevelopmentAction PlanningComplaint Resolution

Soft Skills

CoachingGuidanceInfluencingProblem SolvingEmployee Engagement

Industry Keywords

Client SatisfactionOrganizational PracticesSenior ManagementDecision-MakingNon-Decision-Making Role