Demonstrates strong leadership and team management capabilities, with a focus on talent development, strategic direction, and effective stakeholder engagement. Proficient in managing budgets and ensuring project execution aligns with organizational goals and client satisfaction.

Highest-signal resume keywords

Team ManagementStakeholder EngagementBudget ManagementTalent DevelopmentStrategic Mindset

About the role

Key responsibilities & impact

Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement
Create a positive, motivating work environment
Exercise functional authority over the team and manage individual performance
Make recommendations on operationally and conceptually complex projects and initiatives
Interact with stakeholders working in a wide range of other fields
Develop business positions and lead and influence senior management and decision-making bodies
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring, performance management, discipline and skills development
Manage the budget

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
24/7 availability to support the team during major incidents or escalations that may impact operations
Action oriented
Ambiguity
Communicates effectively
Customer Focus
Develops talent
Differences
Directs work
Drive results
Engagement
Nimble learning
Strategic mindset

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Hybrid work arrangement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bachelor's DegreeRelevant ExperienceBudget ManagementProject ExecutionOperational Planning

Soft Skills

Effective CommunicationCustomer FocusAction OrientedDrive ResultsNimble Learning

Industry Keywords

Employee EngagementPerformance ManagementService Offer DevelopmentProblem ResolutionComplex Projects