Desjardins

Advisor

• Approve credit files with loan commitments from $10 to $50 million (Group of Common Risk Entities)
• Provide the second signature for credit advisors
• Participate in coaching activities with colleagues or other Desjardins Business centre collaborators
• Help managers and team leaders manage and coordinate workflow volumes
• Act as an expert for the business line or the Credit Risk Oversight and Governance Department upon request
• Contribute to credit authorization, research, analysis and development activities
• Recommend directions and strategies aimed at implementing industry best practices for credit risk management oversight
• Work mainly on short-term financing files, including construction short-term (bridge) and long-term loans for residential and commercial rental properties and seniors’ residences
• Approve some colleagues’ files and participate in training and/or coaching activities

Senior Advisor, Rental Property and Construction Credit Risk

Software Engineer

• Analyze, design, configure, develop, maintain and upgrade software products according to organizational requirements
• Develop, standardize and implement large-scale IT systems, programs and applications
• Analyze client and partner requirements and recommend appropriate IT solutions
• Plan, prioritize and coordinate work to meet schedules and objectives
• Develop complex execution strategies and document business products and solutions
• Analyze and develop software products, including design, coding, automation and testing
• Write procedures, guidelines and development methods
• Develop training documentation for peers and users
• Collaborate with business partners and architects to standardize solutions
• Identify system optimization opportunities
• Analyze, diagnose, follow up on and resolve complex operational and conceptual problems during major incidents
• Lead software package installations, testing and in-house application deployment
• Lead and serve as a systems specialist for the team, clients and stakeholders

Programmer Analyst, System and Infrastructure Operations, Maintenance and Development

• Assist with needs analysis, training development, logistics and delivery
• Coach and mentor employees
• Lead complex and innovative development projects and strategic initiatives
• Make recommendations on the planning and execution of complex projects and initiatives
• Advise clients and partners on positioning, planning, development, execution and monitoring of strategic projects and initiatives
• Develop and update policies, standards, models and programs
• Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
• Represent the unit before decision-making bodies
• Represent Desjardins’s position in agreements with external partners and organizations

Senior Advisor, Skills Training, Competency Development

Agent

• Help members and clients have a better experience and ensure they are satisfied
• Welcome members and clients, listen to and address their needs, and support their financial empowerment
• Promote the organization's cooperative values through client support
• Support and advise members and clients about banking transactions
• Promote Desjardins products and services and available distribution channels
• Offer personalized solutions based on members' and clients' needs
• Identify business opportunities and refer members and clients to colleagues for specialized needs
• Advise members and clients on digital solutions and their use
• Ensure financial transactions go smoothly and address issues that arise
• Provide information and support on technological tools, including prevention and safety advice
• Tell members and clients about technological tools and applications that enable self-service transactions
• Contribute to business development and maintain business relationships through service delivery and activities
• Assist members and clients affected by fraud or irregularities and refer them to appropriate partners
• Stay current on standards, products and services
• Adhere to compliance, security and risk management rules

Advisory Agent, Member and Client Experience

• Design and improve business processes and operations based on business models and organizational structures to boost operational efficiency
• Lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors
• Develop and recommend strategic directions and business positions
• Make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives
• Establish product backlogs for projects, mandates and development activities specific to the field of expertise and squads
• Advise and assist clients and partners with positioning, planning, development, performance and follow-up of strategic mandates
• Oversee the development and updating of policies, standards, models and programs
• Identify and analyze problems, develop diagnostics and make recommendations regarding business solutions and market-development strategies and tactics
• Coach other product owners
• Represent the unit in dealings with senior management committees and decision-making bodies
• Represent Desjardins when negotiating and committing to agreements with partners and external organizations

Senior Advisor, Operational Efficiency

• Develop and maintain lasting and trusting business relationships with members and clients
• Listen to members’ and clients’ needs and provide advice suited to their financial situations
• Help members and clients choose appropriate solutions to meet their financial goals
• Work with individual members and business owners
• Develop strategies and recommend investments, loans and insurance products
• Balance member/client satisfaction, business objectives, profitability and prudent risk management
• Work with partners and experts to design integrated strategies
• Advise members and clients on strategies and identify expected results
• Manage business relationships and assess satisfaction and service quality
• Follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices
• Participate in outreach activities and represent the caisse in the community

Wealth Management Advisor

• Advise members and clients on the best strategies and work with them to identify expected results
• Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices in your field
• Participate in outreach activities and represent the caisse in the community
• Develop and maintain lasting and trusting business relationships with members and clients
• Recommend investments, loans and insurance products
• Work with partners and experts to design integrated strategies for members and clients
• Balance member/client satisfaction, business objectives, profitability and sound and prudent risk management

Analyst

• Assist with needs analysis, training development, logistics and delivery
• Coach and mentor employees
• Support quality assurance by sharing expertise throughout the product/service delivery process
• Analyze and help diagnose issues
• Provide opinions in accordance with discipline-specific rules
• Develop recommendations and implementation plans
• Develop tools, methods and processes
• Identify, input, analyze and interpret data to inform management decision-making
• Monitor the application of management policies and practices
• Analyze risks and write reports
• Prepare recommendations and provide implementation advice
• Help prepare and propose action plans to address issues
• Develop and write methods and processes
• Interact with stakeholders in other fields
• Provide discipline-specific support to the unit, clients and partners

Analyst, Skills Training and Competency Development

Operations

• Define the implementation strategy
• Coach the team on analyzing business solutions to speed up delivery
• Help clients define their needs through detailed solution feasibility and design reflection
• Define functional requirements to inform decisions on appropriate IT solutions
• Develop complex execution strategies, determine their scope, and write procedures and guidelines
• Analyze risks
• Write highly complex reports and test cases
• Propose solutions and make recommendations
• Serve as a specialist on implementing recommendations
• Oversee implementation of action plans to address issues in accordance with rules and parameters
• Design, configure, administer, maintain, and upgrade business solutions, computer networks, management systems, programs, and database servers
• Analyze and diagnose issues related to large-scale IT rollouts or upgrades
• Respond to large-scale, highly complex development and correction requests
• Recommend solutions to improve and optimize standards, policies, and programs
• Recommend implementation plans
• Direct and guide work to meet objectives
• Interact with stakeholders across a wide range of fields
• Lead and serve as a systems specialist for the unit, clients, and practitioners

Analyst, System and Infrastructure Operations

Security Analyst

• Develop and optimize security measures aligned with corporate objectives
• Plan, implement and oversee security best practices to strengthen Desjardins's security posture
• Help develop Desjardins Group Security Office priorities and governance
• Work across security sub-specialties, including personal information and data protection, information security, physical security, and financial crime and fraud prevention
• Analyze recurring security-related issues
• Support experienced professionals and prepare opinions and implementation plans
• Conduct research and preliminary analysis
• Develop initial outlines of tools and work processes
• Interact with stakeholders in other technology fields
• Provide support to assigned clients and partners
• Identify, input, analyze and interpret data to guide decision-making and monitor management policies and practices
• Coordinate files with stakeholders from various fields
• Analyze risks, write reports, implement recommendations, and maintain logs
• Help prepare and propose action plans to address issues
• Help develop and optimize procedures and implement tools

• Define the implementation strategy
• Coach the team on analyzing business solutions to speed up delivery
• Help clients define their needs through detailed solution feasibility and design reflection
• Define functional requirements to inform IT solution decisions
• Develop complex execution strategies, determine scope, and write procedures and guidelines
• Analyze risks
• Write highly complex reports and test cases
• Propose solutions and make recommendations
• Serve as a specialist on implementing recommendations
• Oversee action-plan implementation to address issues in accordance with rules and parameters
• Design, configure, administer, maintain, and upgrade business solutions, computer networks, management systems, programs, and database servers
• Analyze and diagnose issues related to large-scale IT rollouts or upgrades
• Respond to large-scale, highly complex development and correction requests
• Recommend improvements to standards, policies, and programs
• Direct and guide work, coordinate stakeholders, and serve as a systems specialist

System and Infrastructure Operations Analyst

Security Engineer

• Develop and optimize security measures aligned with corporate objectives
• Plan, implement and oversee best practices to strengthen Desjardins's security posture
• Help develop the Desjardins Group Security Office's priorities and governance
• Advise and assist clients and partners on major security-related initiatives and development projects
• Propose solutions to improve or optimize standards, policies and programs
• Identify and assess risks in the area of expertise
• Serve as integrator for projects, processes and initiatives
• Prepare recommendations, solutions and action plans based on organizational objectives and priorities
• Diagnose issues, risks, needs and challenges to determine target outcomes
• Analyze data and conduct studies and make recommendations
• Design, update, implement and monitor legal and regulatory compliance action plans, programs, processes, solutions and tools
• Help train internal practitioners, raise awareness and communicate information
• Help with outreach activities for internal and external partners and practitioners

Security Advisor

Vice President

• Conduct applied research on the modelling of market parameters used in equity derivatives valuation
• Perform historical quantitative analyses to improve derivatives inventory market-risk hedging strategies
• Contribute to the development, validation and production implementation of market parameters for derivatives valuation and risk management
• Develop tools for position reconciliation, market-data validation and risk controls
• Implement automated alerts to monitor corporate events, mispricing and operational anomalies affecting the portfolio
• Enhance the desk's front-office infrastructure and implement a consolidated view of positions and risks
• Work with desk members to understand trading strategies and associated risks
• Participate in market analysis and identify trading opportunities
• Contribute to portfolio risk management, including pricing, trading and rebalancing
• Assume increasing responsibilities for decision-making and desk business development as activity evolves

Vice President, Equity Derivatives & Analytics

Marketing

• Help develop and update the organization’s products and services to meet member/client needs and support business development
• Analyze market needs and develop and implement product and service marketing strategies
• Serve as a resource person to clients and partners and advise and assist them on important development projects and interventions
• Recommend solutions to improve or optimize standards, policies and programs
• Prepare marketing recommendations, solutions and action plans based on organizational objectives and priorities
• Solve complex problems using analytical skills and extensive knowledge of the line of business
• Coordinate and interact frequently with stakeholders working in other fields
• Lead development projects, initiatives and activities and diagnose issues, challenges and needs to determine target outcomes
• Develop and help implement objectives, solutions and action plans
• Analyze data, conduct studies, make recommendations and write summaries

Marketing Advisor

• Develop and optimize security measures aligned with corporate objectives
• Plan, implement and oversee security best practices to strengthen Desjardins's security posture
• Help develop the Desjardins Group Security Office's priorities and governance
• Work on security practices across personal information and data protection, information security, physical security, and financial crime and fraud prevention
• Advise and assist clients and partners on major security-related initiatives and development projects
• Propose solutions to improve or optimize standards, policies and programs
• Identify and assess risks
• Serve as integrator for projects, processes and initiatives
• Prepare recommendations, solutions and action plans based on organizational objectives and priorities
• Diagnose issues, risks, needs and challenges
• Analyze data and conduct studies
• Design, update, implement and monitor legal and regulatory compliance action plans, programs, processes, solutions and tools
• Train internal practitioners, raise awareness and communicate information
• Support outreach activities for internal and external partners and practitioners
• Coordinate and interact with stakeholders in other fields