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DMA - DuCharme, McMillen & Associates, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing outsourcing engagements and process improvements while ensuring compliance with standards and audit requirements. Strong leadership and client communication skills are essential for mentoring teams and expanding service opportunities.
Highest-signal resume keywords
Bachelor's Degree In Accounting8+ Years Of Experience In Tax OperationsAdvanced Knowledge Of ERP SystemsSupervisory ExperienceStrong Leadership And Project Management Skills
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage partial and full outsourcing engagements and ensure timely, accurate service delivery
- Lead process improvement initiatives to streamline workflows and increase DMA’s effective rate
- Collaborate with clients to identify additional outsourcing opportunities and expand DMA services
- Prepare risk-aware, legally informed written communications for diverse audiences
- Oversee onboarding activities and smooth transitions of responsibilities
- Mentor and coach analysts, allocate resources, and review deliverables
- Utilize ERP systems and data tools to optimize processes and reporting
- Maintain compliance with DMA standards and audit requirements
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, or related field required
- 8+ years of experience in tax operations, outsourcing, or consulting
- Supervisory experience required
- Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools
- Effective client communication through clear, professional, audience-appropriate written and verbal communication
- Strong leadership, project management, and client relationship skills
- Ability to identify and implement efficiency gains through technology and process improvements
- Ability to work a regular 40-hour week
- Ability to travel 10–25%
- Ability to perform prolonged sitting and computer use
- Ability to hear, understand, and distinguish speech and sounds
- Frequent repetitive hand motions
Benefits
Comp & perks- Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
- Company paid parental leave
- Generous time off package
- Multiple benefit plans, eligibility begins on day one of employment
- Work/life balance and employee wellness focus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax OperationsProcess ImprovementOutsourcing ManagementCompliance ManagementRisk-Aware Communication
Soft Skills
Effective Client CommunicationMentoring And CoachingResource AllocationTeam Collaboration
Tools & Technologies
ERP SystemsSAPOracleTax Technology Tools
Industry Keywords
ConsultingService DeliveryWorkflow OptimizationAudit Requirements