Enable Ministry Partners

IT Technician

• Troubleshoot and provide resolutions for client technology issues
• Serve as the initial point of contact for clients seeking remote technical assistance
• Ensure reliable technology resolutions
• Build client relationships through active listening and empathetic behavior
• Contribute to a collaborative team environment
• Discover and implement resolutions efficiently through critical thinking
• Tailor explanations of complex technical concepts to clients of all skill levels
• Empower clients by making technical concepts understandable

IT Systems Technician – On Site

Technician

• Troubleshoot and provide resolutions for technology issues affecting Enable clients
• Serve as the initial point of contact for clients seeking remote technical assistance
• Ensure reliable technology resolutions
• Build client relationships through active listening and empathetic behavior
• Contribute to a collaborative team environment
• Discover and implement resolutions successfully and efficiently through critical thinking
• Explain complex technical concepts in ways accessible to clients of all skill levels
• Engage with clients and regularly build relationships while delivering excellent customer service

Service Desk Technician – On-Site

• Serve as the initial point of contact for clients seeking remote technical assistance
• Troubleshoot technology issues and provide reliable resolutions
• Build client relationships through active listening and empathetic behavior
• Contribute to a collaborative team environment
• Discover and implement resolutions successfully and efficiently through critical thinking
• Tailor explanations of complex technical concepts to clients of all skill levels
• Engage with clients and regularly build relationships while providing excellent customer service

Service Desk Technician

Field Engineer

• Provide on-site technical support to clients and ensure reliable technology resolutions
• Provide remote IT support directly to Enable clients
• Install, configure, and maintain hardware and software systems
• Troubleshoot client IT issues
• Conduct technology projects
• Build client relationships through active listening and empathetic behavior
• Explain complex technical concepts in an understandable way for clients of all skill levels
• Represent Enable in a highly professional and relational manner
• Exercise thoughtful planning, careful execution, effective teamwork, and time and project management

IT Systems Technician – On Site

Service Desk Technician – On-Site

Service Desk Technician

Field Engineer – On Site