Epic

Intake Specialist

• Manage the full intake lifecycle from initial inquiry through service authorization
• Ensure seamless, compliant, and person-centered transitions for individuals entering EPIC’s services
• Oversee the development, coordination, and timely submission of high-quality Person-Centered Plan (PCP) Support Documents
• Ensure PCP Support Documents comply with Maryland Developmental Disabilities Administration (DDA) requirements
• Collaborate across EPIC programs and departments
• Travel locally as needed for job duties

Intake, PCP Specialist

Sales

• Build trusted referral relationships
• Educate partners on EPIC’s private-duty offering
• Convert referrals into long-term private-pay clients
• Lay the foundation for scalable growth
• Prospect and develop private-duty referral sources, including hospitals, discharge planners, rehabilitation and skilled nursing facilities, senior living communities, geriatric care managers, elder-law attorneys, and community partners
• Own the pipeline from first meeting to signed client
• Represent EPIC as a trusted, responsive, relationship-driven provider
• Collaborate with leadership to refine messaging, positioning, and market strategy
• Help enhance EPIC’s private-duty brand and referral footprint

Private Duty Home Care Sales Representative

• Build trusted referral relationships for EPIC’s private-duty home care offering
• Educate hospitals, discharge planners, rehabilitation and skilled nursing facilities, senior living communities, geriatric care managers, elder-law attorneys, and community partners
• Prospect and develop private-duty referral sources
• Convert referrals into long-term private-pay clients
• Own the sales pipeline from first meeting through signed client
• Represent EPIC as a trusted, responsive, relationship-driven provider
• Help establish the foundation for scalable growth in Maryland
• Collaborate with leadership to refine messaging, positioning, and market strategy

Care Coordinator

• Coordinate client care services
• Schedule caregivers
• Monitor compliance
• Manage referral relationships
• Provide operational support to ensure exceptional service delivery
• Serve as a link between clients, caregivers, referral sources, and leadership
• Support organizational growth while maintaining regulatory compliance and quality standards
• Collaborate with the Director of Nursing, Recruiter, CEO, caregivers, clients, and referral partners
• Ensure caregivers utilize EPIC’s existing database structure as required by regulation
• Ensure EPIC’s in-home care services operate smoothly
• Work from the homebase/mobile job site
• Work core hours of 8:30am–4:30pm, with some weekend and extended weekday hours as required, including during inclement weather

Home Care Coordinator

• Ensure a seamless, compliant, and person-centered transition for individuals entering EPIC’s services
• Manage the full intake lifecycle from initial inquiry through service authorization
• Oversee the development, coordination, and timely submission of high-quality Person-Centered Plan (PCP) Support Documents
• Ensure PCP Support Documents comply with Maryland Developmental Disabilities Administration (DDA) requirements