Field Property Claims Adjuster
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Farmers InsuranceCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting investigations, assessing property damage, and negotiating settlements while ensuring compliance with safety standards. Proficient in using claims handling software and engaging effectively with various stakeholders in the insurance industry.
Highest-signal resume keywords
Claims Handling Software ProficiencyProperty Damage AssessmentNegotiation SkillsExcellent Oral And Written CommunicationCustomer Service Experience
About the role
Key responsibilities & impact- Conduct virtual and on-site investigations at policyholder residences
- Assess property damage, determine liability, evaluate losses, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with work directly impacting management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Travel away from residence for catastrophe deployments, usually for 23 days; commit to 1–3 deployments per year
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or insurance experience highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license
- Bondable
- Must reside in the greater Columbus, OH area / assigned territory
- Willing and able to climb ladders and work on rooftops multiple times per day
- Willing and able to work in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- English speaking, reading, writing, and key entering
Benefits
Comp & perks- Paid training through the University of Farmers
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts
- Flexible Spending Accounts
- Life insurance
- Paid Time Off
- Paid parental leave
- Tuition assistance
- Bonus opportunity based on company and individual performance
- Company car
- Laptop
- Education and mentorship programs
- Management opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage EvaluationClaims NegotiationInsurance Policy KnowledgeLadder ClimbingConfined Space WorkWeight Carrying (Up To 50 Lbs)Claims Training Exam PassingPaperless Environment Reporting
Soft Skills
Professional RepresentationEagerness To LearnInterpersonal Skills
Tools & Technologies
MS WordExcelOutlookSmartphonesClaims Handling Applications
Certifications & Qualifications
Valid Driver's LicenseBondable
Industry Keywords
InsuranceConstruction ExperienceFraud InvestigationSubrogation OpportunitiesSafety Standards