Fluid2Chip

Director

• Lead a team of technical subject matter experts
• Define, document, maintain, and propagate technical standards and best practices for direct-to-chip liquid cooling systems
• Provide technical guidance to internal field engineering and project management teams, external clients, OEMs, and industry groups
• Balance standards development, process improvement, field-resource training, and technical escalation support
• Manage daily people operations for technical subject matter experts
• Monitor workload distribution and coordinate with Operations leadership on team capacity and allocation
• Establish team workflows, communication norms, and operating practices in a fully remote environment
• Identify and remove productivity barriers and escalate systemic issues with recommended solutions
• Conduct regular one-on-one meetings, feedback conversations, and goal reviews
• Support team members with company systems, processes, tools, and culture
• Develop and maintain standards and specifications in conjunction with industry, OEM, and customer requirements
• Review standards for alignment with customer needs and industry innovations
• Provide training, guidance, and support regarding standards implementation and compliance
• Lead the technical training program for field resources
• Create and deliver asynchronous, live classroom, laboratory, and in-field training
• Partner with Operations leaders to verify field skills and knowledge
• Identify knowledge gaps and develop curriculum as standards and technologies evolve
• Provide project support through plan and specification reviews and redlines
• Perform root cause analysis and recommend corrective actions for project issues
• Participate in onsite and virtual project meetings as required

Associate Director, Quality & Standards

Manager

• Oversee execution performance across assigned projects and ensure scope is delivered consistently, efficiently, and to technical standards
• Directly manage, mentor, and develop Technical Project Managers
• Conduct weekly project execution reviews covering schedule, manpower forecast, risks, action items, and deliverables
• Serve as the first escalation point for project-level execution issues
• Validate project plans, schedules, and sequencing and correct execution drift
• Maintain PM performance standards and prepare PMs for increasing project complexity
• Maintain working relationships with client program representatives
• Support alignment, issue resolution, client satisfaction, and propagation of lessons learned across program sites
• Mentor Project Managers in key client interactions, escalations, and high-stakes communications
• Conduct regular site visits for project-health assessment, client relationship reinforcement, and PM coaching
• Own weekly and monthly financial monitoring across the project portfolio
• Review labor, expenses, invoicing status, and projected billing with each PM monthly
• Identify budget risks, burn-rate anomalies, and change-order drivers and recommend mitigation
• Ensure accurate financial records and updates to backlog, SOV, and VantagePoint data
• Consolidate project manpower forecasts into a program-level demand signal
• Compare demand and workforce supply signals to identify resourcing gaps or capacity surpluses
• Provide a weekly portfolio summary covering budget, schedule, manpower, and client relationship health
• Identify follow-on work opportunities during client and site engagement
• Support RFP and proposal development with execution scope review, manpower planning, and project risk assessment
• Communicate resource and operational impacts of anticipated awards before contract execution

Service Delivery Manager

• Oversee a team of field engineers and coordinate allocation of field resources
• Ensure necessary personnel, tools, and equipment are available to meet project demands
• Align resources with project timelines, budget, and quality standards
• Track resource utilization and forecast resource needs
• Implement process improvements to enhance productivity and quality
• Coordinate with Resource Managers, Service Delivery Managers, and Technical Project Managers to allocate resources
• Assign resources proactively and balance resource distribution
• Resolve resource conflicts by deferring to the Service Delivery Manager for deconfliction
• Maximize personnel billability while accounting for schedule changes and downtime
• Conduct weekly resource reviews concerning manpower needs, hiring requisitions, and manpower challenges
• Maintain accurate resource planning tools
• Act as personnel manager for assigned individuals
• Conduct weekly one-on-one meetings
• Approve and manage PTO, personal days, sick leave, and compensated time off
• Conduct annual performance reviews
• Address personnel issues and manpower concerns with Technical Project Managers
• Coordinate holiday schedules to ensure coverage
• Oversee new-hire setup and onboarding
• Manage training requirements and ensure personnel have necessary qualifications, certifications, and professional licenses
• Approve weekly timecards and review and approve expenses for policy compliance and correct project allocation
• Ensure accurate and punctual submission of timecards and expense reports

Resource Manager

Systems Engineer

• Define and maintain standards and processes for chemistry, mechanical, and procedural requirements and best practices for liquid cooling system design, installation, maintenance, and operation
• Aggregate field lessons learned and incorporate them into reference documents and training materials
• Maintain relationships with industry groups, OEMs, hyperscalers, developers, and other entities
• Represent Fluid2Chip in technical conference speaking engagements and by publishing technical papers
• Support technical training for field engineering resources
• Create and deliver course content through asynchronous recorded sessions, live classroom and laboratory sessions, and live in-field sessions
• Partner with Operations leaders to verify field skills and knowledge
• Identify knowledge gaps and develop curriculum as industry standards and technologies evolve
• Provide technical support for projects, including plan and specification reviews and redlines
• Support project issue escalations through root cause analysis and corrective action recommendations
• Participate in onsite and virtual meetings as required
• Travel up to 50% to client sites, meetings, business development activities, conferences, and other business activities

Associate Director, Quality & Standards

Service Delivery Manager

Resource Manager

Principal Liquid Cooling Systems Engineer