Demonstrates expertise in creating and maintaining technical documentation and learning content, utilizing AI tools for content development and validation. Strong ability to collaborate with cross-functional teams and manage multiple projects while ensuring clarity and accuracy in technical communication.

Highest-signal resume keywords

Technical WritingAI Tools ProficiencyDocs-As-CodeProject ManagementCollaboration with Engineers

Tech Stack

Tools & technologies

CloudKubernetesOpen Source

About the role

Key responsibilities & impact

Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning
Use AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content maintenance
Contribute to shared AI workflows and improve or automate content creation and maintenance
Partner with engineers, product managers, and stakeholders to understand requirements and interview subject matter experts
Turn complex technical details into clear, accurate content
Test documented software and procedures, and identify product and UX gaps
Use documentation and learning analytics and user feedback to identify content gaps, prioritize work, and demonstrate impact
Improve information architecture, voice, and consistency across documentation
Manage multiple projects and reprioritize and communicate when plans change
Mentor teammates and share practices that improve team quality

Requirements

What you’ll need

Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth
Hands-on experience using AI tools and models in your writing workflow, and ability to explain how you evaluate and verify their output
Experience with docs-as-code: command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs
Ability to set up, run, and troubleshoot software independently, such as command line, containers, or Kubernetes, or willingness to learn quickly
Experience collaborating with engineers and product managers to obtain accurate technical information
Experience working remotely and asynchronously on a distributed team
Curiosity about AI workflows and professional skill with AI tools
Technical credibility and ability to learn new technical domains quickly
Strong judgment and editing skills
Ability to manage multiple projects independently and collaboratively
Ability to write concisely and plainly for readers of all experience levels
Bonus: Experience with observability, monitoring, cloud-native tooling, or open source documentation

Benefits

Comp & perks

Equity
Bonus (if applicable)
100% remote work
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work
High-trust, low-ego culture
Approachable, transparent leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent CreationDocumentation AnalyticsMarkdownGitGitHubCommand LineKubernetesSoftware TroubleshootingEditing Skills

Soft Skills

CuriosityStrong JudgmentCommunicationMentoringAdaptability

Tools & Technologies

AI ToolsContainersCloud-Native ToolingObservability ToolsMonitoring Tools

Industry Keywords

Enterprise SoftwareDeveloper-Facing DocumentationOpen Source DocumentationInformation ArchitectureUser Experience (UX)