Grafana Labs

Staff Technical Writer

Grafana Labs
Posted 10/19/2026full-timeRemote • Canada, Germany, Ireland, Spain, United Kingdom, United StatesLead💰 CA$145,000 - CA$178,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical writing and documentation for enterprise or developer-facing software, utilizing AI tools and workflows to enhance content creation and maintenance. Proficient in managing multiple projects while collaborating with cross-functional teams and mentoring peers to improve documentation quality.

Highest-signal resume keywords
Technical WritingAI Tools and WorkflowsDocs-as-CodeCollaboration with EngineersProject Management

Tech Stack

Tools & technologies
CloudKubernetes

About the role

Key responsibilities & impact
  • Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning
  • Use AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content maintenance
  • Contribute to and improve shared AI workflows and automate content creation and maintenance
  • Partner with engineers, product managers, and stakeholders to understand requirements and interview subject matter experts
  • Turn complex technical details into clear, accurate content
  • Test documented software and procedures, and identify product and UX gaps
  • Use documentation and learning analytics and user feedback to identify content gaps, prioritize work, and demonstrate impact
  • Improve information architecture, voice, consistency, and discoverability across documentation
  • Manage multiple projects and communicate clearly when priorities change
  • Mentor teammates and share practices that improve team quality

Requirements

What you’ll need
  • Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples showing technical depth
  • Hands-on experience using AI tools and models in a writing workflow, including LLM assistants, agentic coding tools, or custom prompts and skills
  • Ability to evaluate and verify AI-generated output
  • Experience with docs-as-code: command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs
  • Ability to set up, run, and troubleshoot software independently
  • Experience with command line, containers, or Kubernetes, or willingness to learn quickly
  • Experience collaborating with engineers and product managers
  • Experience working remotely and asynchronously on a distributed team
  • Ability to learn new technical domains quickly
  • Strong judgment and editing skills
  • Ability to manage multiple projects independently and collaboratively
  • Bonus: experience with observability, monitoring, cloud-native tooling, or open-source documentation

Benefits

Comp & perks
  • Equity
  • Bonus (if applicable)
  • Other benefits listed by Grafana Labs
  • 100% remote work
  • Career growth pathways
  • In-person onboarding
  • 30 days of annual leave per annum
  • 3 annual leave days reserved for Grafana Shutdown Days
  • Transparent communication and regular company-wide updates
  • Autonomy and support to ship great work and try new things
  • Empowered, high-trust, low-ego culture
  • Approachable, involved, and visible leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical WritingAI ToolsMarkdownGitGitHubCommand LineKubernetesSoftware TroubleshootingContent AnalyticsEditing Skills
Soft Skills
Strong JudgmentClear CommunicationMentoring
Tools & Technologies
AI ModelsLLM AssistantsAgentic Coding ToolsCloud-Native ToolingObservability Tools
Industry Keywords
Enterprise SoftwareDeveloper-Facing DocumentationInformation ArchitectureUser Experience (UX)Open-Source Documentation