Demonstrates expertise in creating and maintaining technical documentation and learning content, utilizing AI tools for content generation and validation. Possesses strong collaboration skills with engineers and product managers, alongside the ability to manage multiple projects effectively.

Highest-signal resume keywords

Technical WritingAI Tools ExperienceDocs-As-CodeProject ManagementCollaboration with Engineers

Tech Stack

Tools & technologies

CloudKubernetesOpen Source

About the role

Key responsibilities & impact

Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning
Use AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content maintenance
Apply human judgment to AI-generated content and take responsibility for its accuracy
Contribute to shared AI workflows and improve or automate content creation and maintenance
Partner with engineers, product managers, and stakeholders to understand requirements and interview subject matter experts
Turn complex technical details into clear, accurate content
Test documented software and procedures, and identify product and UX gaps
Use documentation and learning analytics and user feedback to identify content gaps, prioritize work, and demonstrate impact
Improve information architecture, voice, and consistency across documentation
Manage multiple projects and communicate clearly when priorities change
Mentor teammates and share practices that improve team quality

Requirements

What you’ll need

Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples showing technical depth
Hands-on experience using AI tools and models in a writing workflow, including the ability to evaluate and verify their output
Experience with docs-as-code: command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs
Ability to set up, run, and troubleshoot software; examples include command line, containers, or Kubernetes, or willingness to learn quickly
Experience collaborating with engineers and product managers
Experience working remotely and asynchronously on a distributed team
Curiosity about AI workflows as a professional skill
Technical credibility and ability to learn new technical domains quickly
Strong judgment and editing skills
Ability to manage multiple projects independently and collaboratively
Ability to write concisely and plainly for readers of all experience levels
Bonus: experience with observability, monitoring, cloud-native tooling, or open source documentation

Benefits

Comp & perks

Equity
Bonus (if applicable)
100% remote, global culture
Career growth pathways
In-person onboarding
30 days of annual leave per annum
3 annual leave days reserved for Grafana Shutdown Days
Transparent communication and regular company-wide updates
Autonomy and support to ship great work and try new things
Empowered, high-trust, low-ego culture
Approachable and transparent leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical WritingContent MaintenanceAI ToolsMarkdownGitGitHubCommand-LineKubernetesSoftware TroubleshootingLearning Analytics

Soft Skills

Strong JudgmentEditing SkillsCuriosityClear CommunicationMentoring

Tools & Technologies

AI WorkflowsCommon IDEsCloud-Native ToolingObservabilityMonitoring

Industry Keywords

Enterprise SoftwareDeveloper-Facing SoftwareDocumentationUser ExperienceInformation Architecture