Grainger

Sales

• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences by email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to meet Grainger branch standards
• Follow safety guidelines and process standards, including wearing personal protective equipment
• Report to the Branch Manager

Branch Sales Associate, Bilingual

General

• Assist the local KeepStock team in driving inventory management execution and customer service excellence
• Assist in the pre-implementation and implementation process for new KeepStock installations
• Assist with customer training and activities related to customer inventory management
• Perform machine break/fix activities for different machines at the customer's site
• Implement territory work relating to customer inventory projects
• Perform data collection at the customer's site and ensure accurate information is collected
• Assist customers with staging, labeling, and organizing product at a customer site
• Cover PTO and perform route-based responsibilities and activities when needed
• Complete product relocation and discontinuation processes

On-Site Service Specialist

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance according to Grainger standards
• Report to the Store Manager

Branch Sales Associate, Bilingual

On-Site Service Specialist

Branch Sales Associate, Part Time