Grifols

General

• Maintain active communication with other service areas to ensure accurate documentation and quality
• Build rapport with donors to support customer satisfaction and long-term donation
• Report unsafe situations or conditions to an area lead, supervisor, or manager
• May repair plasma center equipment after training
• Assess donor suitability for plasmapheresis before venipuncture
• Respond to and handle donor reactions according to guidelines
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Troubleshoot autopheresis displays and document exceptions
• Calibrate and maintain autopheresis machines and associated equipment
• Dispose of contaminated disposable equipment and clean equipment and work areas between donors
• Maintain accurate production records and donor confidentiality
• Collect and process donor samples; record product and sample weights
• Label samples, freeze units, and manage units according to SOP
• Pack units and samples for final shipment to the testing laboratory
• Monitor stored product and equipment working conditions
• Conduct pre-donation medical screening
• Determine hematocrit and protein using finger sticks, hematastat, and refractometer
• Provide feedback to ineligible donor candidates
• Complete and verify donor screening information
• Communicate donor medical information to medical staff
• Establish and maintain organized donor files
• Greet donors, answer phones, and assist center management

Donor Center Specialist

Phlebotomist

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold in the plasma freezer
• Use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness and confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center supporting production of plasma-derived medicines

Phlebotomist 2

Technician

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and engage in set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality
• Perform a wide range of complex tasks under variable and changing conditions

Donor Center Technician

Operations

• Perform any or all tasks within the plasma center
• Fulfill production employee duties and supervise donor flow
• Supervise donor selection, plasma collection, and manufacturing records
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
• Attend required training sessions and staff meetings
• Ensure accurate and thorough documentation
• Maintain facility cleanliness and equipment condition under Center Manager or Assistant Manager guidance
• Submit timely and accurate reports
• Assist with control of center donor funds
• Train new employees and retrain current employees
• Communicate with other service areas to ensure documentation accuracy and quality
• Build rapport with donors to support customer satisfaction and long-term donation
• Report unsafe situations or conditions
• May repair plasma center equipment after training
• Assist management with tasks supporting company objectives

Operations Supervisor

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and engage in donor set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality
• Perform a wide range of complex tasks in response to variable demands and changing conditions

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center producing plasma-derived medicines for patients

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F in the plasma freezer
• Work standing for 6 to 8 hours per day
• Bend and twist the neck and waist for 1 to 2 hours per day
• Frequently move both hands and walk up to 6 to 8 hours per day
• Infrequently squat, crouch, or sit on one's heels
• Reach below shoulder height

Operator

• Unload plasma shipments, identify and sort plasma types, and enter receipts into the Plasma Management System (SGP)
• Inspect crates and pallets for damage and determine suitability for production use
• Use Radio Frequency Terminal (RFT) equipment to control and monitor inventory movements in freezer and warehouse locations
• Locate plasma by verifying and pulling material from freezer work orders
• Identify and remove unsuitable plasma units from processed production units and consolidated lots
• Assist the Classification area by managing plasma rejected or relocated from the inspection line
• Maintain CGMP compliance through cleanliness and organization
• Comply with company policies, SOPs, cGMP, OSHA, and EHS requirements
• Support Supply Chain-related projects, provide guidance to peers, and train or coach department employees
• Control raw-material inventory through receipt, classification, and distribution

Material Handling Operator – 1st Shift

Supervisor

• Manage daily activities associated with the production plan for an assigned area.
• Manage interactions and serve as SME with partner groups, including Maintenance, Quality, Tech Doc Support, and Research.
• Address complex process deviations and documentation errors.
• Lead planning and organization of job assignments in accordance with cGMP, safety regulations, and production schedule.
• May oversee Training and Documentation Manufacturing function.
• Manage direct reports at the Supervisor and Tech Support level.
• Lead continuous improvement initiatives to drive production performance.
• Provide input on budget planning for the area of responsibility.
• Authorize approved expenditures according to guidelines, including POs and invoices.
• Ensure HES and quality compliance.
• Review, author, and execute ETPs as required.
• Provide input on or lead project initiatives, such as new technology projects.
• Participate in and provide input on employee disciplinary outcomes for high-level infractions with senior management.
• Promote awareness of company, department, and site goals, expectations, policies, and procedures.
• Execute complex assignments and develop solutions for defined problems to meet objectives in accordance with cGMP, safety regulations, and production schedule.
• Analyze processes and operations to develop and execute plans meeting departmental and business objectives.

Donor Center Specialist

Phlebotomist

Phlebotomist 2

Donor Center Technician

Operations Supervisor

Donor Center Technician

Phlebotomist 2

Phlebotomist

Material Handling Operator – 1st Shift

Senior Supervisor – Manufacturing, Purification