Gusto

Full-stack Engineer

• Build the next generation of Gusto's business insurance purchase experience
• Take projects from design through implementation to launch
• Design, build, and test reliable, scalable Business Insurance products
• Design and implement AI-powered Business Insurance experiences
• Iterate quickly using feedback and metrics after features launch
• Partner with product, design, and cross-functional partners to refine ideas, shape scope, and iterate on end-to-end experiences
• Mentor and develop engineers through pairing, code review, and knowledge sharing
• Work on the end-to-end sale and servicing experience for P&C insurance products such as Workers' Compensation and General Liability, as well as PEO

Staff Software Engineer, Business Insurance

Product Designer

• Shape AI-native HR experiences end to end for small-business customers
• Lead service design across customer, AI, and human HR expert interactions through journey mapping and blueprinting
• Make and defend judgment calls about AI outputs, human-in-the-loop decisions, and failure states
• Ground work in a specific customer while maintaining a high craft bar from strategy through pixel-level execution
• Partner with product management, engineering, and data as a co-owner of product direction
• Frame ambiguous problems and spearhead clarity
• Set experience targets, ship to customers, and use learnings to refine direction
• Conduct and direct research with customers and HR experts in a compliance-sensitive domain

Staff Product Designer, HR Experiences

• Design, build, and test Gusto core products
• Mentor engineers solving complex technical problems at large scale
• Help scale Gusto's Ruby/Rails and JavaScript/React applications
• Collaborate with Product Management, Data, Design, and Platform Engineering teams to understand customer pain points and develop solutions
• Prototype, iterate, and launch product improvements daily
• Build products customers genuinely love
• Create scalable Tax Credits experiences that help customers access available tax credits and grants
• Develop self-serve systems for exploring tax-credit potential, gathering data, and delivering studies
• Deliver a simplified tax-credit discovery journey and supporting user experience
• Work cross-functionally to address customer needs, product-team requirements, and business goals

Staff Software Engineer, Business Insurance

Staff Product Designer, HR Experiences

Staff Software Engineer – Tax Credits