Gusto

Software Engineer

• Architect, build, and deploy native mobile features end-to-end across iOS and Android using SwiftUI, Jetpack Compose, and a shared GraphQL schema
• Drive product development from concept to launch with technical rigor, strong system performance, and mobile security in a regulated banking domain
• Use AI technologies such as Claude to accelerate cross-platform feature translation, improve code quality, and optimize team velocity
• Collaborate with Engineering, Product Management, Design, and external banking partners on complex mobile architecture problems
• Build and maintain mobile infrastructure, testing automation, and release pipelines for dual-platform scaling
• Mentor team members, guide mobile architectural standards, and conduct cross-platform code reviews
• Contribute technical leadership from ideation and architecture through release and long-term scaling
• Improve financial tools that help employees reduce financial stress, build healthy money habits, and control their paychecks

Staff Product Mobile Engineer, Business Money

Operations

• Identify and size the highest-leverage Growth opportunities and recommend whether and how to pursue them
• Diagnose organizational bottlenecks and determine what is worth solving before proposing resources
• Build Growth planning cycles, prioritization processes, and a shared roadmap across Growth R&D, Product R&D, and GTM
• Apply attribution, LTV, testing, and experimentation rigor to investment decisions
• Build mechanisms connecting Growth R&D and go-to-market teams, including dependency tracking and decision forums
• Design technology- versus human-anchored operating systems and automate organizational processes
• Advise Growth leadership, pressure-test strategy, and surface risks and blind spots
• Build reusable AI-powered workflows for planning, synthesis, and reporting
• Challenge teams to pursue fundamentally different approaches when incremental improvements are insufficient
• Share operating practices and strengthen the broader Insights & Operations craft

R&D Insights and Operations – Growth

Full-stack Engineer

• Own the PEO Onboarding experience end to end, from discovery through business setup
• Set technical direction by turning ambiguous product bets into designs, sequencing, and durable abstractions
• Build in a regulated domain where quality and accuracy are critical
• Partner with other application teams to integrate domains into one coherent customer journey
• Negotiate ownership boundaries across teams
• Use AI for coding, review, debugging, and codebase exploration
• Build AI-assisted guidance into the onboarding experience
• Instrument the funnel, define onboarding success metrics, measure performance, and run experiments
• Raise engineering standards through reviews, testing strategy, observability, and judgment about delivery speed versus rigor
• Collaborate as part of a pod of engineers, product manager, and designer

Staff Software Engineer – PEO Growth

Chief Marketing Officer

• Create, shape, and execute Symmetry’s enterprise B2B marketing strategy
• Lead demand generation, product marketing, digital marketing, online presence, sales enablement, analytics and reporting, and lifecycle marketing
• Craft marketing plans aligned with Symmetry’s objectives and maintain consistent brand messaging and market positioning
• Oversee multi-channel demand generation and lead nurturing for B2B enterprise clients
• Lead, mentor, and develop a multidisciplinary enterprise marketing team
• Strengthen digital presence through online campaigns, SEO optimization, and compelling content
• Provide sales collateral, training, and tools to communicate technical product value and support bookings targets
• Develop lifecycle marketing programs to improve retention and loyalty and identify upsell and cross-sell opportunities
• Own and enhance Symmetry’s brand positioning and messaging
• Analyze marketing data and optimize campaigns, customer experiences, and ROI
• Report to the Head of Symmetry

Head of Marketing

Business Analyst

• Partner with the Head of GTM, Head of Revenue Ops, GTM leadership, and I&O to shape business strategy
• Translate ambiguous strategic questions into structured analysis and actionable recommendations
• Serve as the primary conduit between Finance, GTM Operations, and GTM leadership
• Build an end-to-end view of the sales process across every route to market
• Represent GTM in cross-functional Product and Growth conversations
• Build core analytics and reporting infrastructure and define trusted metrics, definitions, and data sources
• Design and maintain weekly, monthly, and quarterly business review reporting cadences
• Build forward-looking scenario-planning and what-if models
• Translate business decisions into clear positioning and narrative for GTM leadership
• Own executive-level reporting directly to the Head of GTM
• Pressure-test assumptions and identify potential unintended consequences of GTM decisions
• Build trusted cross-functional relationships and align routes to market

Senior GTM Insights Analyst

Product Manager

• Develop a deep understanding of small-business workflows inside Gusto
• Lead the product vision and strategy for Gusto’s conversational assistant
• Expand assistant tool and domain coverage across payroll, time, benefits, and compliance
• Define the assistant’s ecosystem surfaces, including third-party connectors, messaging channels, and AI clients
• Partner with engineering and data teams on API, MCP layer, first-party surface, and technical trade-offs
• Partner with design and UXR to understand customer attitudes toward AI acting on their behalf
• Ship narrow product slices quickly to deliver early customer value
• Drive product and platform-level decisions in a high-visibility role

Principal Product Manager, AI Assistant

Payroll

• Lead a team and support daily activities
• Create continuous development and improvement through mentoring, coaching, and feedback
• Empower the team to use scalable systems and metrics to monitor and improve customer experience
• Coach individuals to meet or exceed performance goals
• Monitor and improve customer experience, driving loyalty, retention, and growth
• Communicate company initiatives, OKRs, and customer-support growth and performance metrics
• Use data to improve tools and processes as the organization scales
• Collaborate with the product team to prioritize impactful product enhancements and reduce inbound inquiries
• Partner cross-functionally to develop team skills and capabilities
• Use AI to learn quickly, improve processes, gain efficiencies, and drive organizational change

Payroll and Taxes Manager

Technical Recruiter

• Own full-cycle recruiting for roles at Gusto, focusing on req-based hiring and strategic alignment to business needs
• Partner with Hiring PEs to understand organizational goals and develop customized hiring plans
• Build consultative relationships with hiring managers and navigate complex or evolving hiring environments
• Develop strategies to attract, engage, and close exceptional talent through representative sourcing and outreach channels
• Provide a thoughtful, high-touch candidate experience throughout the recruiting process
• Collaborate with Compensation, People Partners, and Executive Operations
• Contribute to and improve recruiting processes that enable the Invite team to scale efficiently
• Challenge the status quo and offer creative ideas to elevate recruiting at Gusto

Senior Technical Recruiter

Program Manager

• Lead and drive high-priority, cross-functional programs, taking full ownership for their success or failure
• Develop and manage program and project plans, charters, and roadmaps interfacing with Product, Engineering, and Customer Experience
• Identify frameworks and design principles and propose creative, effective solutions
• Collaborate with Engineering, Product & Design, and Business Technology teams on impactful problems and AI-driven solutions
• Distill complex technical concepts into clear, actionable stakeholder updates
• Apply systems thinking across teams, organizations, products, services, and operational needs
• Create and implement AI-enabled readiness plans for weekly and monthly launches
• Support smooth change management and operational readiness
• Shape reporting mechanisms and cadences for large audiences
• Provide data-driven insights and recommendations to enhance customer experience strategy
• Influence executive-level stakeholders through collaboration and presentations
• Serve as a trusted thought partner to organizational leaders
• Improve team operating models, tooling, and reporting mechanisms

Strategic Program Manager

• Partner with Engineering, Data Science, and Security/IT leaders
• Surface team friction and navigate performance management, promotions, leveling, and employee relations matters
• Synthesize gPulse results, performance cycles, attrition signals, and headcount trends into actionable insights
• Support and operationalize performance cycles, calibration discussions, promotion processes, and manager enablement
• Reinforce performance standards, accountability, expectations, feedback, and growth
• Liaise between R&D and Talent Acquisition, Total Rewards, L&D, and People Operations
• Identify risks, friction points, and improvement opportunities using People and organizational data
• Build scalable People frameworks, operating mechanisms, and repeatable processes
• Own end-to-end organizational change execution, including transition planning, communications, Workday updates, leader enablement, and follow-through
• Report to Gusto's Head of People

People Partner Lead – Engineering

• Serve as strategic right hand to the CEO
• Own calendar management and meeting rhythms for the CEO and Head of Engineering
• Partner with the Insights & Operations Partner to operationalize meeting cadences and follow-through
• Embed AI-enabled systems into leadership operations, including meeting summaries, action-item extraction, inbox triage, communications, presentations, research, and briefing preparation
• Build repeatable AI workflows, prompt libraries, and documentation
• Triage inboxes and prioritize responses for clients, employees, and stakeholders
• Represent the CEO with external partners regarding priorities, timelines, and availability
• Draft executive presentations, company-wide communications, and off-site materials
• Coordinate quarterly executive travel
• Lead onsite and event planning for off-sites, celebrations, and company traditions
• Ensure executive expense and budget processes run smoothly with finance partners
• Establish and improve administrative systems and processes
• Act as a trusted thought partner by framing decisions, offering options, identifying risks, and shaping workflows
• Make routine decisions and requests under delegated authority
• Strengthen team identity and culture
• Influence across the business by anticipating needs and future risks

Executive Operations Partner

• Lead technical design and architecture for Gusto’s Commerce Platform, including the product catalog, promotion engine, subscription, and entitlement systems
• Partner with product management and cross-functional engineering teams to define the technical roadmap and drive platform adoption
• Drive end-to-end delivery of complex projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration
• Mentor and grow engineers through design reviews, code reviews, and hands-on technical coaching
• Leverage AI tools such as code assistants, automated testing, and data-driven diagnostics to accelerate engineering velocity
• Own and improve platform observability, reliability, and performance; define and track SLOs, lead incident response, and drive blameless post-mortems
• Collaborate with marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts

Senior Staff Software Engineer – Pricing and Packaging

• Execute the technical strategy for the team's domain in alignment with team and group-level OKRs
• Contribute to the broader Tax Engineering roadmap through collaboration
• Design, build, and test experiences enabling people to add and update tax information at Gusto
• Advocate for employers and employees relying on Gusto to ensure taxes are collected, calculated, and filed correctly
• Collaborate on complex and ambiguous problems with Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams
• Support the software platform powering multiple first- and third-party products and serving millions of businesses
• Mentor and grow fellow engineers
• Drive product development from concept to launch
• Build design systems, components, and interfaces that improve team productivity
• Identify and prioritize long-term investments in foundational systems and architecture
• Apply AI tools in the engineering workflow and use an AI-native lens to simplify tax workflows and provide proactive guidance

Staff Software Engineer, Tax Experiences

Technical Account Manager

• Act as the single point of contact and subject matter expert for Gusto’s core products
• Guide customers through new product features and provide proactive customer education and support
• Partner cross-functionally and advocate internally to influence product decisions and roadmap
• Support the customer/Gusto partnership and deliver exceptional customer experiences
• Leverage AI-assisted tools for research and communication while applying compliance and data-privacy guardrails
• Own the customer journey for an assigned book of business through inbound and outbound phone, email, and Google Meet interactions
• Serve as a dedicated advisor and provide expert support for payroll and benefits inquiries
• Proactively connect with customers to understand their businesses, support models, and preferred communication styles
• Identify churn risk and deliver solutions to mitigate churn
• Partner with customers and cross-functional teams to remove friction and address concerns
• Maintain strong product knowledge and understand the competitive landscape

• Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, subscription, and entitlement systems
• Ensure platform services are reliable, performant, and meet business needs
• Partner with product management and cross-functional engineering teams to define the technical roadmap and drive platform adoption
• Drive end-to-end delivery of complex projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration
• Mentor and grow engineers through design reviews, code reviews, and hands-on technical coaching
• Leverage AI tools to accelerate engineering velocity and establish team-wide AI-augmented development practices
• Collaborate with marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts
• Enable faster time-to-market for new offerings