GXO Logistics, Inc.

Supply Chain

• Oversee the daily management of operations supporting national returns processing and outbound order preparation for a multichannel distribution center
• Supervise, motivate, coach and train warehouse associates
• Implement performance improvement strategies when needed
• Oversee equipment and coordinate maintenance needs
• Handle inventory control processes
• Drive quality operations through Lean methodologies
• Create and monitor KPIs against targets
• Lead the organization to meet or exceed KPIs
• Ensure picking and putaway activities meet operational needs
• Lead the operations team supporting value-added service and outbound packing to meet or exceed lead-time requirements
• Initiate and facilitate projects improving safety, quality, delivery, cost and employee morale
• Provide guidance and education and ensure organizational policies and procedures are understood and followed
• Support a 24/7 operation and work alternative shifts as needed

Senior Warehouse Manager – Mid Shift

Operator

• Operate powered industrial lift trucks and order pickers to push, pull, lift, stack, or move products, equipment, and materials
• Use a handheld scanner with a high degree of accuracy
• Load and unload trailers as needed
• Adhere to the 7S program and maintain a clean environment
• Demonstrate commitment to process excellence
• Demonstrate understanding of the supply chain quality policy
• Perform inbound receiving processes

PIT Operator

Associate

• Receive, inspect, and accurately record incoming inventory, including racks, trays, networking equipment, and other hardware
• Maintain inventory records and documentation for received and shipped items
• Perform stock counts and reconcile discrepancies
• Coordinate inbound and outbound shipments with suppliers and carriers
• Prepare shipping documents, labels, and packaging
• Upload, unpack, and inspect incoming shipments
• Transport inventory by hand using material handling equipment in accordance with safety procedures
• Maintain clean and organized storage areas and shipping/receiving docks
• Dispose of packaging materials and obsolete equipment as needed
• Adhere to safety protocols and data center security measures and access controls
• Collaborate with data center operations, procurement, and technical support teams
• Support special projects and other duties assigned by management
• Set up and install computer server racks according to instructions
• Assemble server racks using diagrams and guidelines
• Use basic tools and equipment safely
• Support senior technicians with cable management and organization within server racks

Data Center Logistics Associate – 2nd Shift

• Receive, inspect, and accurately record incoming inventory, including racks, trays, networking equipment, and other hardware
• Maintain accurate inventory records and documentation for received and shipped items
• Perform stock counts and reconcile discrepancies
• Coordinate with suppliers and carriers to schedule inbound and outbound shipments
• Prepare shipping documents, labels, and packaging for outgoing shipments
• Upload, unpack, and inspect incoming shipments for accuracy and completeness
• Transport inventory by hand using material handling equipment in accordance with safety procedures
• Maintain clean and organized storage areas and shipping/receiving docks
• Dispose of packaging materials and obsolete equipment as needed
• Follow safety protocols and data center security measures and access controls
• Collaborate with data center operations, procurement, and technical support teams
• Support special projects and other duties assigned by management
• Assist with setup and installation of computer server racks
• Assemble server racks using diagrams and guidelines
• Safely handle basic tools and equipment
• Support senior technicians with cable management and organization within server racks

Data Center Logistics Associate

Support Engineer

• Consolidate, track, trend and report on operational data derived from multiple data points
• Create reports and presentations for senior leadership and key stakeholders
• Provide tools to operations management and process managers to detect problem areas in real time
• Take timely action when problems occur
• Develop tools, reports, techniques and/or assist with implementing reporting systems for operational support
• Ensure reporting consistency and standardized formatting
• Create professional presentations
• Document processes and issues
• Review and create reporting and process enhancements
• Update senior leadership on recommended improvements

Ops Support Analyst – 1st Shift

Supervisor

• Oversee the Operations Training department and its instructors
• Maintain Kronos time records for direct reports
• Attend and audit new-hire classes and follow up with department supervisors on customer satisfaction
• Handle Quality Management System (QMS) floor training using Floor Training Tracker
• Conduct needs assessments with department supervisors
• Evaluate training materials and recommend improvements
• Serve as a training instructor when necessary
• Generate special reports from the Employee Training Database and timekeeping system
• Organize, execute, file and store training records
• Enter paper records into the electronic database to ensure compliance with the Records Retention Matrix
• Generate and distribute required QMS training rosters and sign-off sheets
• Maintain the Employee Training Database organizational structure, including employees, roles and associated QMS training requirements

Training Supervisor – 1st Shift

Clerk

• Process orders and maintain inventory in the Warehouse Management System (WMS)
• Perform data entry tasks
• Research and correct transaction errors
• Handle domestic and international shipping documents
• Work the 1st shift, Monday–Friday, 7:00am–3:30pm
• Perform duties outside normal responsibilities as needed

Clerk III – 1st Shift

Human Resources

• Administer HR policies and programs covering staffing and recruitment, employee relations, training and development, benefits, compensation, time and attendance records, and personnel records
• Work closely with plant operations and the HR team to maintain a positive open-door climate
• Align employee and business strategies to deliver excellent customer service
• Manage HR administration, legal compliance, policy and procedure enforcement, benefits, compensation, hiring, retention, and termination
• Supervise HR staff
• Keep senior management and operations informed about internal and external HR developments affecting organizational effectiveness
• Provide HR reports to upper management as requested
• Promote employee engagement and act as a liaison between employees and management
• Champion company values and support an engaged workforce

Manager, Human Resources

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved in a timely manner
• Ensure efficient utilization of all equipment and coordinate maintenance needs
• Maintain and model the 7S Workplace Organization standard and ensure safety procedures and policies are followed
• Partner with staff to manage and maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements according to company and customer needs
• Manage warehouse order fulfillment, shipping/receiving and inventory control activities

Manager, Supply Chain Site Operations – 1st Shift

• Coordinate and handle a variety of transportation activities
• Supervise day-to-day transportation operations
• Strive to meet or exceed customer expectations
• Act as a liaison for Transportation, Operations, carriers, vendors and customers
• Lead and supervise transportation staff, including training and evaluating employee performance
• Recommend or initiate hiring, promotions, transfers or disciplinary actions
• Perform routing, planning, updating and/or tracking duties for orders and shipments
• Analyze and resolve carrier performance and compliance issues
• Track and trace shipments to ensure on-time, accurate and satisfactory deliveries
• Provide shipment updates as needed
• Investigate and resolve issues submitted by customers, carriers and/or clients
• Provide follow-up and reporting as required
• Maintain and generate required reports
• Process, audit and file documentation

Senior Transportation Supervisor – 1st Shift

Data Analyst

• Ensure accurate, timely and reliable reporting for customers, site management and the wider business
• Lead the development and implementation of new reporting methods, dashboards and custom applications
• Support business projects and collaborate with network and technical teams to drive adoption of new tools and technologies
• Provide data-driven support to stakeholders, improving reporting processes and maintaining high service standards
• Champion continuous improvement and contribute to the design and implementation of data infrastructure solutions
• Support the M&S site in Daventry by providing management information for customer order fulfilment and informed decision-making

Senior Data Analyst

• Process orders and maintain inventory in a Warehouse Management System (WMS)
• Perform data entry tasks
• Research and correct transaction errors
• Handle domestic and international shipping documents
• Perform duties outside normal responsibilities as needed
• Support smooth warehouse operations through strong work ethic and attention to detail

Manager

• Support the Shift Manager in the efficient running of the warehouse shift
• Ensure optimum use of resources to deliver first-class customer service
• Allocate and distribute tasks to maximise efficiency and achieve or exceed customer KPIs/productivity targets
• Maintain and communicate operational procedures
• Maintain extensive knowledge of all aspects of the warehouse operation and system
• Create and maintain a positive team culture and improve employee engagement
• Identify cost-saving initiatives and implement corrective actions
• Ensure operational processes comply with health and safety policies
• Identify risks accurately and escalate findings
• Drive continuous improvement and employee development

Warehouse First Line Manager

• Operate powered industrial lift trucks and order pickers to push, pull, lift, stack or move product, equipment and materials
• Use a handheld scanner with a high degree of accuracy
• Load and unload trailers as needed
• Adhere to the 7S program and maintain a clean environment at all times
• Display a commitment to process excellence
• Demonstrate an understanding of the Supply Chain quality policy
• Perform inbound receiving processes
• Work the day shift Tuesday-Friday, 6:00am-4:30pm

Team Leader

• Lead, coach and develop a team of warehouse colleagues, driving engagement and performance
• Ensure operational KPIs, productivity and service targets are consistently achieved
• Plan workloads, allocate resources and coordinate staffing requirements across the operation
• Maintain a safe working environment while supporting compliance with GXO policies and procedures
• Drive continuous improvement initiatives and collaborate with cross-functional teams to enhance operational performance

Senior Warehouse Manager – Mid Shift

PIT Operator

Data Center Logistics Associate – 2nd Shift

Data Center Logistics Associate

Ops Support Analyst – 1st Shift

Training Supervisor – 1st Shift

Clerk III – 1st Shift

Manager, Human Resources

Manager, Supply Chain Site Operations – 1st Shift

Senior Transportation Supervisor – 1st Shift

Senior Data Analyst

Clerk

Warehouse First Line Manager

PIT Operator

Warehouse Team Leader