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Posted: 10/20/2026Equipment Service Technician
Henry ScheinCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in field service operations, including installation, repair, and maintenance of equipment, while ensuring compliance with OSHA regulations and delivering exceptional customer service. Possesses a solid mechanical background and troubleshooting skills to effectively diagnose and resolve technical issues.
Highest-signal resume keywords
Field Service ExperienceBasic Mechanical SkillsTroubleshooting SkillsCustomer Service BackgroundOSHA Compliance
About the role
Key responsibilities & impact- Provide repair services for equipment in practitioners’ offices under the direction of a Lead Technician or Project Coordinator
- Provide basic installation services to customers as needed
- Complete on-site installation, repair, maintenance and testing tasks under supervision
- Troubleshoot technical problems, diagnose errors and determine appropriate solutions
- Understand customer requirements and make recommendations to optimize customer experience
- Maintain and manage inventory levels in the service van
- Produce timely and detailed service reports
- Attend required career development and manufacturer technical training
- Comply with OSHA regulations and maintain/use personal protective equipment
- Communicate assignment progress to team members and HUB dispatchers
- Complete work orders, review work performed and parts with customers, close orders daily and submit them for billing
- Submit FDA forms, expense reports and other required paperwork within required timeframes
- Comply with Fleet Management Policy, including maintenance and accident management policies
- Participate in special projects and perform other assigned duties
Requirements
What you’ll need- Typically, 2 or more years of field service experience with demonstrated proficiency
- Basic mechanical background
- Customer service background
- Basic troubleshooting skills
- Basic computer skills
- Working knowledge of hydraulics, mechanical and electrical systems
- Typically High School education, vocational training and/or on-the-job training (preferred education)
- Associates degree or Technical School Certification is preferred
- Ability to maneuver large equipment
- Ability to perform substantial and/or repetitive bending, stopping, lifting and climbing of ladders
- Ability to comply with OSHA regulations and use personal protective equipment when needed
- Ability to attend Henry Schein Dental Career Development and manufacturer technical training
- Ability to provide and maintain necessary tools of the trade
- Ability to travel to customer/practitioner offices for delivery, installation and repair services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation ServicesRepair ServicesTroubleshootingHydraulics KnowledgeElectrical Systems KnowledgeMechanical Systems KnowledgeBasic Computer SkillsInventory ManagementService ReportingTool Maintenance
Soft Skills
Communication SkillsCustomer InteractionTeam Collaboration
Certifications & Qualifications
Technical School CertificationVocational Training
Industry Keywords
OSHA RegulationsFDA FormsFleet Management PolicyCareer Development TrainingPersonal Protective Equipment