HireHawk

Marketing

• Own and continuously improve the Klaviyo flow architecture across acquisition, onboarding, engagement, retention, winback, and other key lifecycle stages.
• Build, test, schedule, and launch email campaigns independently while maintaining an accurate campaign calendar.
• Develop customer segments that enable more relevant messaging, stronger personalization, and better lifecycle performance.
• Build and execute SMS campaigns and automations as part of an integrated email and retention strategy.
• Own retention initiatives including churn-save programs, winback campaigns, upgrade offers, subscription messaging, and other customer lifecycle experiments.
• Manage and troubleshoot the Klaviyo and Recharge integration to ensure subscription and customer data flows accurately between platforms.
• Monitor email deliverability, list health, sender performance, and engagement signals, and resolve issues before they negatively affect results.
• Analyze lifecycle performance and translate campaign, flow, and customer data into clear reporting and actionable recommendations.
• Design and run tests across messaging, offers, segmentation, timing, and lifecycle journeys, explaining the rationale behind each test.
• Troubleshoot execution issues independently using platform documentation, support resources, and AI tools before escalating routine problems.

Email and Lifecycle Marketing Specialist

Ecommerce

• Source, screen, and recruit e-commerce professionals for U.S.-based companies.
• Manage the full-cycle recruiting process, from job intake and candidate outreach to interview coordination and offer negotiation.
• Build and maintain strong talent pipelines using LinkedIn Recruiter, Workable, and other sourcing platforms.
• Develop and execute sourcing strategies tailored to different e-commerce roles.
• Conduct structured interviews to assess technical skills, cultural fit, and commercial mindset.
• Partner with the People & Compliance team to ensure smooth onboarding and documentation.
• Track recruitment metrics and provide regular updates on hiring progress and pipeline health.
• Stay up to date on e-commerce hiring trends, in-demand roles, and compensation benchmarks.

E-Commerce Recruiter, Colombia

E-Commerce Recruiter

Supply Chain

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Logistics Coordinator

Legal Assistant

• Own the client intake process and create a welcoming, professional first impression for prospective clients
• Communicate clearly and consistently with clients throughout their engagement with the firm
• Coordinate consultations, appointments, deadlines, and calendar commitments to keep the attorney’s schedule organized
• Guide new clients through billing procedures and other administrative requirements
• Maintain accurate client information, records, follow-ups, and internal administrative documentation
• Support legal workflows for family and business immigration matters while ensuring important details are not missed
• Anticipate administrative needs and resolve routine client or scheduling issues before they require attorney involvement
• Help create reliable processes that reduce administrative workload and allow the attorney to focus on legal work
• Take on broader responsibilities as the practice and client base continue to grow

Immigration Legal Assistant

Manager

• Take ownership of assigned personal injury cases from post-intake opening through settlement and case closing
• Open insurance claims, communicate with carriers, and obtain or confirm applicable policy limits
• Coordinate medical treatment and help clients connect with appropriate providers or specialists based on their injuries and case needs
• Monitor treatment progression and manage cases with awareness of available insurance coverage and policy limits
• Request, gather, track, and review medical records, bills, insurance documents, and other supporting case materials
• Proactively identify the next steps required on each file and keep cases progressing without unnecessary delays
• Maintain consistent communication with clients, medical providers, insurance representatives, and internal team members
• Prepare cases for demand by organizing supporting documentation and assisting with or drafting demand packages and letters
• Support settlement progression, including matters involving policy-limit tenders, and ensure files are properly prepared for closing
• Assist with lien reductions when needed, with additional firm support available for this function

Case Manager

• Own and continuously improve the Klaviyo flow architecture across acquisition, onboarding, engagement, retention, winback, and other key lifecycle stages.
• Build, test, schedule, and launch email campaigns independently while maintaining an accurate campaign calendar.
• Develop customer segments for more relevant messaging, stronger personalization, and improved lifecycle performance.
• Build and execute SMS campaigns and automations as part of an integrated email and retention strategy.
• Own retention initiatives including churn-save programs, winback campaigns, upgrade offers, subscription messaging, and other customer lifecycle experiments.
• Manage and troubleshoot the Klaviyo and Recharge integration to ensure subscription and customer data flows accurately between platforms.
• Monitor email deliverability, list health, sender performance, and engagement signals, resolving issues before they negatively affect results.
• Analyze lifecycle performance and translate campaign, flow, and customer data into clear reporting and actionable recommendations.
• Design and run tests across messaging, offers, segmentation, timing, and lifecycle journeys, explaining the rationale behind each test.
• Troubleshoot execution issues independently using platform documentation, support resources, and AI tools before escalating routine problems.

Conversion Rate Optimizer

• Own the website and quiz-funnel experimentation roadmap, prioritizing opportunities based on customer behavior, data, and potential conversion impact.
• Turn conversion opportunities into clear hypotheses with defined success metrics and a rationale for why each test is worth running.
• Personally build, QA, and launch A/B tests using Intelligems or comparable experimentation platforms.
• Make Shopify front-end changes independently, including landing page updates, merchandising improvements, UX changes, and conversion-focused site enhancements.
• Build and optimize landing pages rather than relying solely on designers or developers to execute recommendations.
• Improve quizzes and personalization funnels using Digioh or comparable tools to increase engagement and progression through the purchase journey.
• Optimize cart and upsell experiences using Rebuy, Smart Cart, or similar Shopify conversion tools.
• Use GA4 and platform-level analytics to evaluate website behavior, conversion performance, event tracking, and experiment outcomes.
• Translate experiment results into clear next steps, including follow-up tests, rollouts, iterations, or changes in roadmap priority.
• Troubleshoot unfamiliar website and platform issues independently using documentation, support resources, AI tools, and structured problem-solving.

CRO and Website Optimization Specialist

• Own and continuously improve the Klaviyo flow architecture across acquisition, onboarding, engagement, retention, winback, and other key lifecycle stages
• Build, test, schedule, and launch email campaigns independently while maintaining an accurate campaign calendar
• Develop customer segments for more relevant messaging, stronger personalization, and better lifecycle performance
• Build and execute SMS campaigns and automations as part of an integrated email and retention strategy
• Own retention initiatives including churn-save programs, winback campaigns, upgrade offers, subscription messaging, and other customer lifecycle experiments
• Manage and troubleshoot the Klaviyo and Recharge integration to ensure subscription and customer data flows accurately between platforms
• Monitor email deliverability, list health, sender performance, and engagement signals, and resolve issues before they negatively affect results
• Analyze lifecycle performance and translate campaign, flow, and customer data into clear reporting and actionable recommendations
• Design and run tests across messaging, offers, segmentation, timing, and lifecycle journeys, explaining the rationale behind each test
• Troubleshoot execution issues independently using platform documentation, support resources, and AI tools before escalating routine problems

• Take ownership of assigned personal injury cases from post-intake opening through settlement and case closing
• Open insurance claims, communicate with carriers, and obtain or confirm applicable policy limits
• Coordinate medical treatment and help clients connect with appropriate providers or specialists
• Monitor treatment progression and manage cases with awareness of available insurance coverage and policy limits
• Request, gather, track, and review medical records, bills, insurance documents, and other supporting case materials
• Identify required next steps on each file and keep cases progressing without unnecessary delays
• Maintain communication with clients, medical providers, insurance representatives, and internal team members
• Prepare cases for demand by organizing documentation and assisting with or drafting demand packages and letters
• Support settlement progression, including policy-limit tenders, and prepare files for closing
• Assist with lien reductions when needed

• Own the website and quiz-funnel experimentation roadmap, prioritizing opportunities based on customer behavior, data, and potential conversion impact
• Turn conversion opportunities into clear hypotheses with defined success metrics and a rationale for why each test is worth running
• Personally build, QA, and launch A/B tests using Intelligems or comparable experimentation platforms
• Make Shopify front-end changes independently, including landing page updates, merchandising improvements, UX changes, and conversion-focused site enhancements
• Build and optimize landing pages rather than relying solely on designers or developers to execute recommendations
• Improve quizzes and personalization funnels using Digioh or comparable tools to increase engagement and progression through the purchase journey
• Optimize cart and upsell experiences using Rebuy, Smart Cart, or similar Shopify conversion tools
• Use GA4 and platform-level analytics to evaluate website behavior, conversion performance, event tracking, and experiment outcomes
• Translate experiment results into clear next steps, including follow-up tests, rollouts, iterations, or changes in roadmap priority
• Troubleshoot unfamiliar website and platform issues independently using documentation, support resources, AI tools, and structured problem-solving

CRO, Website Optimization Specialist

• Own and continuously improve the Klaviyo flow architecture across acquisition, onboarding, engagement, retention, winback, and other key lifecycle stages
• Build, test, schedule, and launch email campaigns independently while maintaining an accurate campaign calendar
• Develop customer segments for more relevant messaging, personalization, and lifecycle performance
• Build and execute SMS campaigns and automations as part of an integrated email and retention strategy
• Own retention initiatives including churn-save programs, winback campaigns, upgrade offers, subscription messaging, and other customer lifecycle experiments
• Manage and troubleshoot the Klaviyo and Recharge integration to ensure subscription and customer data flows accurately between platforms
• Monitor email deliverability, list health, sender performance, and engagement signals, resolving issues before they negatively affect results
• Analyze lifecycle performance and translate campaign, flow, and customer data into reporting and actionable recommendations
• Design and run tests across messaging, offers, segmentation, timing, and lifecycle journeys, explaining the rationale behind each test
• Troubleshoot execution issues independently using platform documentation, support resources, and AI tools before escalating routine problems

Paralegal

• Independently manage a high-volume employment-based immigration caseload with accuracy and strong client service
• Prepare and file non-immigrant petitions including H-1B/H-4, L-1A/L-1B/L-2, TN, O-1, and E-3 matters
• Support immigrant processes including PERM, I-140 (EB-1A, EB-1C, EB-2, EB-3), I-485, and EB-2 NIW
• Draft compliant support letters for O-1 and L-1A filings presenting eligibility arguments
• Draft basic H-1B letters and simple RFE responses
• Prepare responses for complex RFEs, NOIDs, and PERM audit responses with organized exhibits and timelines
• Maintain case tracking, calendars, and internal documentation to meet deadlines
• Communicate directly with clients and stakeholders in professional written and verbal English, and Spanish when needed
• Provide proactive updates, flag risks early, and keep cases moving without constant follow-ups
• Ensure drafting and client-facing communication are human-written and professionally polished without reliance on AI-generated messaging

Email and Lifecycle Marketing Specialist

E-Commerce Recruiter, Colombia

E-Commerce Recruiter

Logistics Coordinator

Logistics Coordinator

Immigration Legal Assistant

Case Manager

Email and Lifecycle Marketing Specialist

CRO and Website Optimization Specialist

Logistics Coordinator

Email and Lifecycle Marketing Specialist

Case Manager

CRO, Website Optimization Specialist

Email and Lifecycle Marketing Specialist

Business Immigration Paralegal – LATAM