Illinois Casualty Company

Policy Services Assistant

Illinois Casualty Company
Posted 10/21/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $51,000 - $55,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in subrogation claims analysis and financial information interpretation, with strong problem-solving abilities and effective communication skills. Proficient in managing multiple tasks and supporting departmental projects within the property and casualty insurance industry.

Highest-signal resume keywords
Subrogation Claims AnalysisFinancial Statement InterpretationMicrosoft Office ProficiencyProblem-Solving SkillsCommunication Skills

About the role

Key responsibilities & impact
  • Research existing claims for potential subrogation recoveries
  • Coordinate with outside counsel to request information needed to recover payments
  • Identify subrogation claims within applicable statutes of limitations
  • Request documentation from insureds, agents, accountants, or attorneys to calculate business income losses
  • Analyze financial information for trends, anomalies, and completeness
  • Enter financial information into business income loss calculation spreadsheets
  • Calculate business income losses
  • Support the Policy Services Department with clerical functions
  • Collect workers’ compensation deductibles, request police reports, and conduct media searches
  • Respond to inquiries from agents, policyholders, claimants, and employees
  • Maintain working relationships with agents and their staff
  • Help resolve escalated issues or complaints through negotiation, communication, and problem solving
  • Participate in handling complex, sensitive, or unusual issues
  • Assist with departmental projects and miscellaneous subrogation research
  • Help create instruction guides and procedures
  • Perform additional duties as assigned
  • Report to the Policy Services Supervisor

Requirements

What you’ll need
  • Associate’s degree or at least 3 years’ experience in the property and casualty insurance industry
  • Strong problem-solving skills
  • Proficiency in reading and interpreting financial statements
  • Intermediate level proficiency in Microsoft Office including Word, Excel, Outlook, and PowerPoint
  • Intermediate level proficiency in word processing, spreadsheet, and presentation skills
  • Ability to communicate effectively in written and verbal form
  • Ability to apply mathematical functions including discounts, proportions, and percentages
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to solve practical and non-routine problems and deal with multiple variables where standardization may not exist
  • Ability to manage multiple tasks accurately and efficiently

Benefits

Comp & perks
  • Work from home options with true flexibility
  • Stable, predictable income
  • Short-term incentive bonuses
  • 401k plan
  • Comprehensive health coverage including medical, dental, and vision
  • Work-life balance where you can fully unplug

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Subrogation Recovery ResearchBusiness Income Loss CalculationData Collection and AnalysisMathematical Functions ApplicationFinancial Information Entry
Soft Skills
Effective CommunicationNegotiation SkillsProblem SolvingRelationship ManagementTask Management
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint
Industry Keywords
Property and Casualty InsuranceClaims ManagementWorkers' CompensationStatutes of LimitationsClerical Functions