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Posted: 10/19/2026Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in administrative support within the healthcare industry, with proficiency in Microsoft Office tools and a strong commitment to enhancing consumer experiences. Capable of managing complex operational tasks while ensuring compliance with PHI and HIPAA regulations.
About the role
Key responsibilities & impact- Contribute to administration of care management
- Provide non-clinical support to assessment and evaluation of members' needs and requirements
- Guide members and families toward appropriate care and well-being resources
- Facilitate interaction with resources for members' care and wellbeing
- Perform administrative, clerical, operational, customer support, and computational tasks
- Perform varied and moderately complex administrative, operational, and customer support assignments
- Perform computations
- Attend occasional travel to Humana offices for training or meetings
Requirements
What you’ll need- 3+ years of technical experience
- Knowledge of Microsoft Word, Excel and Outlook
- Administration support experience in a healthcare industry
- Familiarity with care and well-being resources
- Passion for contributing to an organization focused on continuously improving consumer experiences
- Associate's Degree (preferred)
- Microsoft Access proficiency (preferred)
- Minimum download speed of 25 Mbps and upload speed of 10 Mbps for home or hybrid employees
- Wireless, wired cable or DSL internet connection suggested
- Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Personal wellness support
- Smart healthcare decision support
ATS Keywords
✓ Tailor your resumeTip: use these terms in your resume and cover letter to boost ATS matches.