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impact.comCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance best practices and serves as a primary point of contact for compliance-related matters. Proficient in project management and customer service within a software application environment, with a focus on compliance processes and documentation.
Highest-signal resume keywords
Compliance InvestigationsProject ManagementCustomer ServiceRegulated Compliance Product ExpertiseProfessional Communication Skills
About the role
Key responsibilities & impact- Serve as the primary compliance point of contact for strategic partnerships, clients, and agencies
- Provide support and advise on compliance best practices
- Become an expert on impact.com’s proprietary Regulated Compliance product
- Lead the compliance workstream for a key strategic partnership, including migration and launch of major brands
- Work with client success, product/engineering, and operations teams to deliver compliance services
- Operate as a program compliance subject matter expert internally and externally
- Assist senior team members with strategic initiatives and projects
- Develop and deliver presentations on compliance matters
- Monitor and manage compliance processes for assigned accounts
- Ensure accurate documentation and timely resolution of compliance cases
Requirements
What you’ll need- 3+ years of customer service and support in a software application product environment
- 2+ years of project management
- 1+ years of compliance investigations, especially in the performance marketing space
- Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
- Extremely detail-oriented
- Professional communication skills
- Ability to multitask while under pressure
- Team player, yet able to function and motivate independently
- Affiliate & Partnerships Industry Fundamentals Certification by PXA is nice to have
Benefits
Comp & perks- 5% variable annual bonus contingent on Company performance
- Restricted Stock Units (RSUs), with a 3-year vesting schedule, pending Board approval
- Medical, Dental, and Vision insurance
- Office-only catered lunch every Thursday
- Healthy snack bar and great coffee
- Flexible spending accounts
- 401(k)
- Responsible PTO policy with flexible time off
- Mental health and wellness benefit including up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage
- Monthly gym reimbursement
- Free Coursera subscription
- PXA courses
- 26 weeks of fully paid parental leave for the primary caregiver
- 13 weeks of fully paid parental leave for the secondary caregiver
- Technology stipend for home office setup
- Monthly internet expense allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance ProcessesDocumentation ManagementSoftware Application SupportPerformance Marketing ComplianceProject Management
Soft Skills
Detail-OrientedMultitasking Under PressureTeam PlayerIndependent Motivation
Certifications & Qualifications
Affiliate & Partnerships Industry Fundamentals Certification
Industry Keywords
Compliance Best PracticesStrategic PartnershipsClient SuccessPerformance MarketingCompliance Workstream